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Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
Partzilla Reviews Summary
The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.
This summary is generated by AI, based on text from customer reviews
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After I place my order on line and paying through PayPal I noticed that PayPal had the wrong address and my parts were going to my old house address. I called customer service and got all the help I needed to cancel that order and reorder ( the only way to do it if paid through PayPal) to the correct address. Quick, easy, no hassle.
Always saying 2-3 days and charging for expedited shipping and using the cheapest parcel possible even though customer pays the extra for expedited shipping
Need to update can-am parts diagrams.
A lot of parts say unavailable. Doesn't give you a superseded number. I have to google the old part to find the superseded number.
Thank you for your feedback. We do apologize for any inconvenience this may have caused you. Our agents are available to assist you Monday-Friday 8:00AM-7:00PM EST. If you need help, please do not hesitate to reach out to our team via phone at 877-473-4595 or you may chat with us via our website. We hope to hear from you in the future.
Doesn't give you any tracking info, but every part I've received has been quality.
Thank you for your feedback. We value you as our customer. Tracking information is provided via email the day after the package leaves our facility. If we can be of further assistance please reach out to our customer service team. We look forward to doing future business with you!
Part worked but not like original was yamaha part box but float was different
I suppost of got a OEM belt for my 2017 arctic cat 500 4 wheel drive,but it sure don't look to durable,but We gonna See Personally I have went through stronger belts than this one and it did last Ethier so this belt is my last Time If it breaks in the next 2 years its gone
Thank you so much for reaching out to us. I see that the OEM part was ordered so it will be same piece that came on the machine when it was bought new. If you have any other questions please do not hesitate to contact us. We appreciate your business and hope you have a great day!
I was able to find the parts I needed. However, I tried to cancel my order about 4 hours after placing it because I found the part locally. I was told the order was already "in process" and I could not be refunded. It then took almost 5 days to recieve it. I was mostly frustrated I couldn't cancel the order and had to wait as long as I did for the part. I did appreciate they use genuine OEM parts though.
Thank you so much for reaching out to us. We apologize if the processing time was too quick for your order. If you have any other questions please do not hesitate to contact us. We appreciate your business and hope you have a great day!
Não tem respeito pelo cliente, dificultaram ao máximo para vender e depois não entregaram a mercadoria conforme eu paguei, simplesmente cancelaram a venda e estao demorando para reembolsar, também não devolveram os valores total que paguei
Thank you for your feedback. Our records indicate that your package was returned back to us due to vacant address. A refund was issued for your order. Please reach out to our customer service team if you are in need of further assistance.
I paid for two days shipping and on the second day I got a email saying it would be shipped three days later
Thank you for your feedback. We apologize for the carrier delay. A refund of $12.95 has been issue for the shipping. Please allow 3-5 business days for this to credit back to the original payment method. If we can be of further assistance please reach out to our customer service team.
Ordered my part may 7th got confirmation as shipped and have not been able to track and still have not recieved my part?
Thank you for your feedback. I have located your order and show standard shipping was chosen at checkout. Please be advised, we can not control how long it takes for the carrier to deliver the packages. However, with standard shipping, it may take up to 10 business days. In the future, if you would like quicker delivery times, we suggest choosing Expedited shipping as packages are typically delivered within 1-3 business days. If you have any further questions, please do not hesitate to reach out to our customer service team via phone, email or web message via our website. We thank you for your business and hope to hear from you soon.
Took a few extra days to get here, could not track. But it here & put on, it's good
Once I ordered the part they jumped right on the pulling and delivery service and I received the part very quickly.
Partzilla always delivers OEM parts quickly to my front door step and at a fair price. Website is super easy to navigate, make selections & check out. I've never had one part not fit perfectly.
Prices were better than any others, good website to navigate, easy purchase and lightning shipping. I would definitely use them again. Thank you, James Kerr
As always, service is amazing and delivery is fast. Thank you
Quality OEM parts & fast shipping. I have used Partzilla many times & will continue, but u wish they had a wholesale dealer option
Can find most of the parts I'm looking for most of the time. Prices are a little high on some items but if you need it you need it. Shipping is fairly quick.
Parts arrived in just a few days. Everything was correct. Highly recommend.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We apologize for the carrier delay. Our records indicate you have reached out to customer service and a refund for shipping was issued. Please allow 3-5 business days for this to credit back. If we can be of further assistance please reach out to our customer service team.