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Partzilla

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!


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Partzilla Reviews Summary

The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.

This summary is generated by AI, based on text from customer reviews

service
391
value
177
shipping
185
quality
149
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

1 review
0 helpful votes
Follow DR-Ken G.
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The part I needed it was super easy to find on your website. The price was excellent. It shipped very quickly and arrived two days earlier than forecast. I'll be back! 🤟🏽😎

Date of experience: March 28, 2026
1 review
0 helpful votes
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Fast ship/Great selection
March 28, 2026

Picked up an older bike and found almost everything I needed on Partzilla. Received sooner than expected too which is a big bonus!

Date of experience: March 28, 2026
California
1 review
0 helpful votes
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Amazing
March 27, 2026

Purchased several items over the years always quick shipping and never had any issues, made a purchase of 26 items and got them all very quickly

Date of experience: March 27, 2026
1 review
0 helpful votes
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Excelente servicio
March 27, 2026

Las entregas son muy rápidas su atención es muy buena lo recomiendo 100%

Date of experience: March 27, 2026
Idaho
1 review
0 helpful votes
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Could not have asked for more!
March 26, 2026

Just the part I was looking for. Truly original equipment prompt delivery very satisfied.

Date of experience: March 26, 2026
Peru
1 review
0 helpful votes
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Everything perfect!
March 24, 2026

AS usual the support and quick reply is excellent. Previous order I receive an extraordinary support, not seen in other providers!

Date of experience: March 24, 2026
Texas
1 review
0 helpful votes
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Replacement parts
March 24, 2026

Parts came in in a timely manner
The were a little bit different than the original plugs that were on the rear crank case but threads were correct and worked
Thanks

Date of experience: March 24, 2026
Texas
1 review
0 helpful votes
Follow Matthew K.
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Found numerous hard-to-find 2017 Yamaha Drive 2 Golf Cart parts for a very fair price. Partzilla has an easy order process, fast shipping time, and each part fit perfectly! This is my new go-to website for parts!

Date of experience: March 24, 2026
1 review
0 helpful votes
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OEM parts at a reasonable price.
March 24, 2026

I always purchase parts from Partzilla, good quality OEM parts at a reasonable price, They combine shipping for customers for savings. Parts are always available. Fast shipping

Date of experience: March 24, 2026
Michigan
1 review
0 helpful votes
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Great!
March 24, 2026

Had everything I needed in stock at a competitive price. Also had the best shipping rates. Parts shipped the day after I ordered them and arrived in 5 days. Will definitely order from Partzilla again. Thanks!

Date of experience: March 24, 2026
1 review
0 helpful votes
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Folded Gasket?
March 22, 2026

I ordered a few things, some fasteners, orings, decals and an oil pan gasket. Everything was put into one box. A box that was too small for the oil pan gasket, therefore, the gasket was folded to fit in the box. I'll admit, whoever packed the box took care not to crease the gasket but when I received it, I still had to put it under some books to flatten it out. Kind of disappointing considering the hefty delivery fee.

Date of experience: March 22, 2026
Kentucky
1 review
0 helpful votes
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Received exactly what I ordered
March 19, 2026

Ordered a one way bearing, inner race, and a clutch cover gasket for my son's ttr90. Received all the parts in a timely manner in excellent new condition. Parts in turn fixed the issues we were having with the kick stater. Will definitely be ordering from Partzilla again.

Date of experience: March 19, 2026
California
1 review
0 helpful votes
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Ordered the part online and it was in the mail and shipped to me and before I knew it, it was here. The right parts at a good price, thanks partzilla

Date of experience: March 18, 2026
Tennessee
1 review
0 helpful votes
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Great Experance
March 18, 2026

Honda replacement parts at the knock off prices. Excellent help from the phone rep to insure proper part and shipping was next day.

Date of experience: March 18, 2026
Texas
1 review
0 helpful votes
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Bad information
March 18, 2026

Placed an order for a generator cover gasket. Description said it fits my bike. Received gasket and it does not fit. Researched part number and it in fact fits a different bike. Called Partszilla, informed them what happened. They immediately issued a refund for said gasket.

Date of experience: March 18, 2026
1 review
0 helpful votes
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Good Service Not the cheapest
March 18, 2026

Great site. Great customer service. Not always the cheapest option on my yamaha oem parts but their customer support keeps my business.

Date of experience: March 18, 2026
Arizona
1 review
0 helpful votes
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Online purchase
March 16, 2026

Website is very easy to navigate and the search function works well.

Date of experience: March 15, 2026
1 review
0 helpful votes
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Excellent selection of parts, good prices and really fast service. I made my original order and about an hour later I called to add to it, but it had already been shipped. Now that's what I call fast service.

Date of experience: March 15, 2026
1 review
0 helpful votes
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Exceptional
March 11, 2026

My order experience with Partzilla was exceptional. Easy to identify and order what I needed from their online site schematics. Fast shipping and delivery.

Date of experience: March 11, 2026
Texas
1 review
0 helpful votes
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Excellent Product Support
March 10, 2026

I have a Tracker UTV and so many people have a hard time getting me service. We were able to cross reference my unit with a Arctic Cat model and order the OEM part needed. Installed and worked perfect, faster shipping and part arrival then a competitor.

Date of experience: March 2, 2026