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Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
Partzilla Reviews Summary
The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.
This summary is generated by AI, based on text from customer reviews
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If you cant find it here your not looking 👀. If your looking for stock replacements or upgrades this place in almost certain to have it!
My bolts were not in my package due to package being rippied open by a sorting machine fault, they made it right after contacting the support in less than 20 minutes. Replacement was shipped the same day's evening and im currently waiting for it. Nothing but 5 stars for you guys! Thank you
Always has the parts I need. Shipping has always been very quick. If you need any parts for your Ride check with Partzilla first. A+ for a customer oriented business.
The website was easy to use. The parts diagram was excellent and it was easy to find the fuel pump I needed. The price was good and checkout was smooth. Start to finish a good experience.
For both of my purchases, my
Arrival time was changed. Needed
These parts on time. I had to delay
My customer as well. In which he
Wasn't happy on the finish time
Frame I've given him.
I paid for the expedited shipping and the package was shipped with the cheapest and slowest ground service possible with the least credible shipper, USPS.
The package has been now sitting for 4 days at the USPS warehouse without any progress.
Partzilla should use a more reliable shipping especially if they are charging for expedited shipping. I have now been waiting for 2 weeks on the part that said it was in stock when I placed the order.
What a scam…
Very disappointing…
We’re sorry for the frustration and appreciate you sharing your experience. For this order, the expedited (Rush) shipping option applies to in-stock items, which shipped immediately on 1/30 and were delivered within 2 business days (2/3). Items that were not in stock shipped separately once available, as outlined during checkout.
The second shipment was sent on 2/6 via USPS. While tracking updates can occasionally lag due to missed scans, the package is typically still moving through the carrier’s network. We understand how concerning delays and limited tracking can feel and truly regret the disappointment this caused.
Our team is always happy to review shipping concerns directly and assist however we can.
They had an issue with getting the SkiDoo parts from their distributor.
All the customers service representatives I communicated with were excellent.
In the end I was happy by getting the parts in time.
Partzilla is the best. Thanks!
Hello Mike, thank you for sharing your experience and kind words about our customer service team. We're glad we could work through the part availability challenge and get everything to you on time.
Easy to find parts diagrams; easy to fill Cart; Easy to enter shipping information and Payment.
No Back Orders!
Parts In Stock.
Quick Response and Fast Shipping. Parts arrived two days early!
Getting guaranteed OEM parts beats the heck out of Chinee Knockoff parts from eBay.
Much more reliable response and shipping.
Just made another order.
David, thank you so much for trusting us with your parts needs. We’re thrilled to hear your order arrived early and we're looking forward to supporting your next project!
I bought a 1981 Cafe Racer that was partially disassembled and had missing small components and fasteners. Using the exploded parts view system, I was able to identify what was missing and easily order the missing neutral safety switch pawl, associated spring and screws/washers that were meant for the motorcycle. A dealer mechanic level experience as a DIY! 5 stars for Partzilla!
Thank you, Jeffrey! We're thrilled to hear that our parts lookup system made your Cafe Racer project smoother. We appreciate the 5-stars!
Received my package in two days and that was after I had to cancel the original order because I made a mistake. They helped me reorder anthe part still came in 2 days!
Thanks so much for sharing your experience with us, Will! We're really glad we could not only get the right part to you quickly but also make the order change hassle-free. Always here to help whenever you gear up for your next adventure!
Excellent service, I'm a frequent customer and have never had any problems. I'm hoping for a discount soon! Lol
I need simplicity and I have it. I'm a reseller and I need to respond to my customers in the same way.
Thanks Partzilla
Thank you, Hernan, for your loyalty and kind words! We're thrilled to provide the reliable service you need.
Order numerous parts for winter maintenance project Honda GL1800. I ordered a fork seal and bushing kit and was surprised when it did not have to copper plug washers. I did not realize this until I received the kit and paid more for shipping the two washers than the parts cost.
Call the dealership to get some rear swingarm bushings, they told me it was on back order. Googled it. Partzilla came up. Clicked on the correct information. Ordered all eight. They were here within a couple of days. Fast shipping, correct parts. What more can you ask for?
We try to have those hard-to-find parts when you need them. Thrilled we had something for that old Bayou!
Partzilla is my go to for all of my OEM parts needs. They online drawings make finding the right part easy and their vast inventory makes getting the parts easy and fast.
Brock, thank you for trusting us as your go-to source for OEM parts. We're glad our easy online tools and wide catalog keep your projects rolling. We look forward to helping you with everything you need in the future!
I am working on an old 2002 Kawasaki Bayou 220 that had to replace the carburetor and other components due to age and needed to replace the O ring and seat on the fuel valve without having to replace the valve itself and came across this website and found what I needed and am very satisfied. Valve works great and no more leaks. Thanks Again!
Terry, thank you for sharing your experience and trusting us to help with your Kawasaki Bayou fuel valve repair. We're glad the part met your needs perfectly and solved your leak. We’re always here when you need quality parts.
Great place to get Oem and accessories. I am able to get a lot of the Oem parts I need that are usually in stock, if not usually pretty quick it get them in. Also you can access some Oem accessories on their site that usually isn't available through other online Oem retailers.
Bryan, thank you so much for sharing your positive experience and highlighting the availability of hard-to-find OEM parts and accessories. We’re glad to be a reliable source for your parts!
I have ordered many items from them. Competitive pricing and everything I needed was in stock. Especially helpful in messaging about part questions using their chat option.
Russell, thank you so much for your kind words and continued support! We're thrilled to hear our pricing and chat assistance have met your needs, and we're always here to help you out with your order.
I received the wrong size filter from a cheaper competitor.
I was in the middle of maintenance when I discovered it. Oops.
I was glad when partzilla.com came in on a search and remembered that they have factory parts.
Partzilla got the right parts to me quickly and I have jotted their site in my owners manual.
Hi Doris, thanks for sharing your experience! We’re thrilled we could get you the exact parts you needed swiftly and got your maintenance back on track. Whenever you need reliable parts, we’re here to make that quick and easy for you.
Schematic was easy to locate the needed parts. Gave the necessary parts numbers and cost.
A very user friendly site. I will continue to use Partzilla for all my motorcycle parts
Thank you, Tim! We're thrilled the parts breakdown and schematics made finding exactly what you needed easy, and we look forward to supporting your future projects.
Placed an order for main bearings, website showed all in stock. Proceed to check out, paired for them showing they would all show up 6 on one day and 4 the next, two different part numbers. I get my parts and am missing a bearing and the shipping label says it's on back order. I was never notified that any of my parts went on back order, and there was no eta on when the back order part would be shipped.
Thank you for reaching out. We apologize for any confusion regarding your order. Please note that the shipment was sent in two separate packages on the same day, and both tracking numbers were provided via email. While the second package experienced a delay in transit, our records indicate that it was delivered today, January 20,2026.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Thank you for your feedback. We understand how important accurate delivery timing is, especially when you’re working on a customer’s project and deadlines matter.
After reviewing your order, we see it was placed on 2/3/2026 with Standard Shipping (4–6 business days) and was delivered on 2/9/2026, which was the 4th business day in transit. According to USPS tracking, the shipment arrived within the estimated delivery window selected at checkout.
We’re sorry to hear the timing didn’t meet your needs. If you ever have a project with a firm deadline, we recommend selecting Expedited Shipping so we can help ensure it arrives as quickly as possible.
If there’s anything specific about your experience we can look into further, please feel free to contact our customer service team directly.