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PartzillaReviews 2,691

4.5

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From the business

Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!


+102
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Partzilla Reviews Summary

The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.

This summary is generated by AI, based on text from customer reviews

service
382
value
177
shipping
185
quality
149
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Shipping
July 5, 2024

I'm always pleased with the parts I receive. The only issue that I had was the fact that UPS handed off my shipment to USPS. Fortunately I still received the item in a timely manner, but with them it isn't usually the case.

Date of experience: July 5, 2024
Pennsylvania
1 review
0 helpful votes
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Alternator
July 4, 2024

Part got here here on time and was the right part, Thanks for the fix!

Date of experience: July 4, 2024
Pennsylvania
1 review
0 helpful votes
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Honda parts
July 4, 2024

Easy to order online. Parts were delivered in the time stated when ordered.

Date of experience: July 4, 2024
Florida
1 review
0 helpful votes
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Thumbs up
July 4, 2024

Parts that work and fit right at a good price with fast shipping.
That combo makes for a happy customer.

Date of experience: July 4, 2024
Georgia
1 review
0 helpful votes
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Wonderful Supplier!
July 4, 2024

I have been using Partzilla for several years now as my go to for OEM replacement parts. I run a small engine/atv repair shop and use them on a weekly basis. Very easy to deal with, fast shipping, and effortless returns when necessary! Highly recommend them.

Date of experience: July 4, 2024
New Jersey
1 review
0 helpful votes
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Honda TRX 90 - parts
July 4, 2024

Had exactly what I need with a quick delivery - thank you

Date of experience: July 4, 2024
District of Columbia
1 review
0 helpful votes
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Everything got here as expected and in a decent time. The literal only gripe I have is a non issue for most people. As I get my packages sent to my work place, I wish they wouldn't send advertisements via mail, or have the option to opt out altogether (unless I've failed to notice an option). I called to get it corrected, and don't think I've had any more come in, but wonder if it'll resume after I put a new order in, lol.

Date of experience: July 4, 2024
Michigan
1 review
0 helpful votes
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Can am defender window parts
July 4, 2024

Everything I needed and more - very efficient website and received products on time.

Date of experience: July 4, 2024
Florida
2 reviews
0 helpful votes
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The small parts
July 3, 2024

Love the parts breakdown illustrations. Makes it easy to find what I need. Navigation of website is easy and straightforward. Option for express shipping is a great feature. If they only had stickers that I could put on the machine.

Date of experience: July 3, 2024
Illinois
1 review
0 helpful votes
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Very satisfied client
July 3, 2024

We are a retail automotive and motorcycle new and used dealer. Our experience with Partzilla is excellent every time. Thank you for great service.

Date of experience: July 3, 2024
Pennsylvania
1 review
0 helpful votes
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Taylor walked me through specs and parts needed for a rebuild of my sea doo. Fantastic help and it was greatly appreciated. Made my job a lot "easier".:-)

Date of experience: July 3, 2024
Kansas
2 reviews
0 helpful votes
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I made an order for 3 washers of one kind and 2 of another. For whatever reason when order was sent, the quantity of 2 was correct and the 3 was only 1. Dang I thought, in 5 minutes I ordered 2 more to make the correct quantity of 3 total. After doing so I sent an email requesting the orders be shipped together to save $9 shipping. The response I got was the next day, sorry the orders have already shipped and was told to text/call next time. At that point in time no shipping info was received yet. Also something interesting, the first order arrived on 6/30(Sat) and the 2nd has not arrived yet(7-2). Sure leaves a WTH in my head. Guess I should have driven 60 miles to the dealer and got parts there. The mod on the scoot be done by now. I will call tmrw and see if there's help on figuring out why the package has been hanging out in Wichita Ks since late last week. Enough for now
Happy Trails
George S

Date of experience: July 2, 2024
Delaware
1 review
0 helpful votes
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๐Ÿ‘
July 2, 2024

๐Ÿ‘๐Ÿ˜ฃ๐Ÿ‘‰๐Ÿ˜„
๐Ÿ‘ฎโ€๐Ÿ‘‰๐Ÿ’จ - ๐Ÿ‘ฉโ€๐Ÿฆผ
๐Ÿ˜ฑ๐Ÿ˜ฑ๐Ÿ˜ฑ๐Ÿ˜ฑ๐Ÿคฏ๐Ÿคฏ๐Ÿคฏ๐Ÿคฏ๐Ÿคฏ๐Ÿคฏ๐Ÿคฏ๐Ÿ˜ฑ๐Ÿ˜ฑ๐Ÿ˜ฑ๐Ÿ˜ฎ๐Ÿ˜ฎ๐Ÿ˜ฎ๐Ÿ˜ฒ๐Ÿ˜ฒ๐Ÿ˜ฐ๐Ÿ˜ฐ๐Ÿ˜ฐ๐Ÿ˜จ๐Ÿ˜จ๐Ÿ˜จ๐Ÿ˜จ๐Ÿ™Š๐Ÿ™Š๐Ÿ™Š

Date of experience: July 2, 2024
Virginia
2 reviews
0 helpful votes
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While looking for a tool compartment lockset for my 2006 Suzuki Boulevard, I found a few places representing and placed an order at first random click. Next morning the dreaded indefinite back-order email came. I re-doubled my search and in seconds found Partzilla site with available QYT of 1.
Yes it arrived a few days later and Partzilla is now bookmarked!

Date of experience: July 2, 2024
Mississippi
1 review
0 helpful votes
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Good Tech Support
July 2, 2024

Order parts for 1975 Honda 550F on occasion tech support needed, very helpful staff I have worked with Chad & Kareem. Great job guys

Date of experience: July 2, 2024
Pennsylvania
1 review
0 helpful votes
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Extremely satisfied
July 2, 2024

Ordered the incorrect parts and had no issues returning them. Now ordering more parts.

Date of experience: July 2, 2024
Illinois
1 review
0 helpful votes
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Parts buying
July 2, 2024

Good prices, fast shipping.nice an easy...will buy again from partzilla ++++

Date of experience: July 1, 2024
California
1 review
0 helpful votes
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Parts ordered
July 1, 2024

Straightforward, easy and at a reasonably good price

Date of experience: July 1, 2024
Georgia
1 review
0 helpful votes
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I wish I had gotten the gentleman's name who helped me he was knowledgeable, helpful, kind, and I had the best all around service and experience.

Date of experience: July 1, 2024
Vermont
1 review
0 helpful votes
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Found the parts I needed and they shipped the same day and were on my machine a couple days later. 100 percent satisfied and will be shopping here anytime I need parts. This is the 3rd or 4th time Ive used the site and Ive never been let down. Thanks again

Date of experience: July 1, 2024