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Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.
This summary is generated by AI, based on text from customer reviews
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I'm always pleased with the parts I receive. The only issue that I had was the fact that UPS handed off my shipment to USPS. Fortunately I still received the item in a timely manner, but with them it isn't usually the case.
Part got here here on time and was the right part, Thanks for the fix!
Parts that work and fit right at a good price with fast shipping.
That combo makes for a happy customer.
I have been using Partzilla for several years now as my go to for OEM replacement parts. I run a small engine/atv repair shop and use them on a weekly basis. Very easy to deal with, fast shipping, and effortless returns when necessary! Highly recommend them.
Had exactly what I need with a quick delivery - thank you
Everything got here as expected and in a decent time. The literal only gripe I have is a non issue for most people. As I get my packages sent to my work place, I wish they wouldn't send advertisements via mail, or have the option to opt out altogether (unless I've failed to notice an option). I called to get it corrected, and don't think I've had any more come in, but wonder if it'll resume after I put a new order in, lol.
Everything I needed and more - very efficient website and received products on time.
Love the parts breakdown illustrations. Makes it easy to find what I need. Navigation of website is easy and straightforward. Option for express shipping is a great feature. If they only had stickers that I could put on the machine.
We are a retail automotive and motorcycle new and used dealer. Our experience with Partzilla is excellent every time. Thank you for great service.
I made an order for 3 washers of one kind and 2 of another. For whatever reason when order was sent, the quantity of 2 was correct and the 3 was only 1. Dang I thought, in 5 minutes I ordered 2 more to make the correct quantity of 3 total. After doing so I sent an email requesting the orders be shipped together to save $9 shipping. The response I got was the next day, sorry the orders have already shipped and was told to text/call next time. At that point in time no shipping info was received yet. Also something interesting, the first order arrived on 6/30(Sat) and the 2nd has not arrived yet(7-2). Sure leaves a WTH in my head. Guess I should have driven 60 miles to the dealer and got parts there. The mod on the scoot be done by now. I will call tmrw and see if there's help on figuring out why the package has been hanging out in Wichita Ks since late last week. Enough for now
Happy Trails
George S
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While looking for a tool compartment lockset for my 2006 Suzuki Boulevard, I found a few places representing and placed an order at first random click. Next morning the dreaded indefinite back-order email came. I re-doubled my search and in seconds found Partzilla site with available QYT of 1.
Yes it arrived a few days later and Partzilla is now bookmarked!
Order parts for 1975 Honda 550F on occasion tech support needed, very helpful staff I have worked with Chad & Kareem. Great job guys
Ordered the incorrect parts and had no issues returning them. Now ordering more parts.
Good prices, fast shipping.nice an easy...will buy again from partzilla ++++
I wish I had gotten the gentleman's name who helped me he was knowledgeable, helpful, kind, and I had the best all around service and experience.
Found the parts I needed and they shipped the same day and were on my machine a couple days later. 100 percent satisfied and will be shopping here anytime I need parts. This is the 3rd or 4th time Ive used the site and Ive never been let down. Thanks again
Answer: Please call our customer service team anytime for your return shipping label. Our number is: 877-473-4595.
Answer: Yes, we can ship to Saipan. We recommend Northern Mariana Islands at checkout. Shipping rates will depend on how much you buy and how fast you want it. In general, shipping ranges from $11.99 to $58.99 if the order is under $1,000. If your order is over $1,000 we will contact you with the freight cost after you place the order.
Answer: Hi Shane, We are sorry for the delay. Please send us your order information at [email protected], and we will look into this immediately.
Answer: We have been put in line a couple times... we are now in line as the 186 person... Really? My son has been messaging customer service several times... Why is it so difficult to get a label and an answer to a question?
Answer: Hi Erlend - We are working on a resolution to the issue and I appreciate your patience. With the holidays, things are taking a little longer than expected, but we are trying our very best to turn your 1-star review into a 5-star review. Give us a few more days.
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