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Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
Partzilla Reviews Summary
The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.
This summary is generated by AI, based on text from customer reviews
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I have never been disappointed with the service or ordering. Parts always arrive in a timely manner. Thank you
It all worked well. I intend to use partzilla. Hell, I don't have that much to say
Shipping was more than the part. Shipped USPS that costs retail $4 but they charged $9
Had difficulty finding correct parts to fix Jet Ski. George was so helpful in directing me to the proper illustrations. From there it was easy to order the correct parts. Shipment arrived a few days later and the repairs were made. From now on my first call for parts will be to Partzilla.
Very good parts, fast service, exact fit, great service,!
Needed some small but necessary parts. I was able to get what I needed without an outlandish shipping charge.
I have ordered parts from Partzilla for many years (5?) for various dirt bikes and pwc's. Excellent service!
Had a hard time finding correct part until I found it here. Thanks for fast shipping!
Great people to deal with staff were very helpful and all the parts I ordered were in stock
Was trying to find a replacement fuel tank prop rod for the piece that was missing from my 2018 Hayabusa when I purchased it. It was a bit difficult locating the correct original part but then found it at Partzilla; brand new OE SUZUKI, still in the original factory packaging..
All parts matched oem with perfect fitment. For the price, these parts should come with the factory stickers.
Shipping was actually too fast. I needed to change my order but it shipped in 2 hours. But their customer service fixed my mistake. They were awesome.
Excellent website and service, thank you! Wished I'd of found Partzilla sooner!
I found a rare tachometer gasket for my '79 Honda CB750K at Partzilla. Locating it in their parts catalog, ordering it, and getting it shipped quickly was easy - thanks!
Perfect fit fast service reasonable price " 50 characters ". Why is that necessary?
The main purpose of my order was a gasket kit. I placed the order at 3pm I received an email from PayPal saying I had a partial refund at around 11pm. The shipping notice was received at around 2am. I was never contacted by partzilla about the reason why my order was refunded. I had to call to find out what was going on. The other items are in the process of getting returned and refunded.
Took me 2 mins to find the part on the site. I have already rcvd it
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Thank you for your feedback. We understand your concern regarding shipping costs.
At this time, $8.95 is our lowest available shipping rate, and all shipping charges are clearly displayed at checkout before the order is placed. While we strive to keep shipping as affordable as possible, recent carrier rate increases have impacted pricing across the board.
We do offer free shipping on orders over $149, and we're continually working with our carriers to provide the most competitive rates possible. We appreciate your business and your input, as it helps us improve.