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Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
Partzilla Reviews Summary
The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.
This summary is generated by AI, based on text from customer reviews
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Quick shipping, quick install. Bought with confidence because of the return policy.
I called customer support to verify the fitment of my 2 parts and they were helpful in confirming fitment. The part appeared to be quality and fit well. My only complaint is that partzilla is expensive but I understand why. I want to also note that Partzilla's webite said that the part did NOT fit my vehicle but after calling customer service the lady confirmed that it actually did. So I would say don't rely on their website fitment 100%.
The website is laid out well and easy to navigate - it took only minutes to find the parts I needed. The items shipped quickly and I was informed of the status all along the way. Thanks Partzilla! I'll definitely purchase from you in the future.
Web site wasn't bad easy to find the parts i was looking for and had them in stock that i couldn't find on other sites.
Parts were easy to find on the site, they were shipped quickly, and parts were exact when I received them.
Received the hard to find carb part the had broken. A great relief because the local Yamaha dealers said it was unavailable. It was the small piston actuator for the fast idle on cold starts and the very small tip broke off and was sucking air. It runs fine now after it has set in storage for three years.
Thanks
It's a good feeling to know that I have Partzilla to go to when I need a part for my Yamaha boat. It's 1, 2, 3 and the part is on its way! Ordering parts from my couch.
Thank you partzilla!
Large selection of products including many original factory items.
Been buying parts from here for a while, my latest small project was working on a '03 Honda XR50R. They had what I needed, at a great cost!
The site can be hard to navigate at times when you're looking for OEM parts. Also the shipping is slow even when you pay extra for expedited shipping. We are a business (Auto, power sports repair shop) and we need or parts as fast as possible at times. There is no option for faster shipping, just faster processing.
Good parts, fair price, accurate service, fast shipping. The sheer volume of non-stop marketing email that comes when you give them your email address for the order is insanely ridiculous. I just want to order the parts I need and not have to jump through hoops to stop from being inundated with irrelevant postings and *specials*. At least give folk the ability to opt out when placing the order.
I had placed an order for some parts on my CBR250R, and of course afterwards discovered I actually needed additional parts. I called the number and George was very helpful working with me to add the remaining parts to my order before it was picked so I didn't have to pay shipping again on a separate order. Very much appreciated!
Delivery was expected to be on Saturday 6/28, but did no arrive till Late Tuesday 7/2. Part was needed on Saturday delayed customers trip
We sincerely apologize for the delay in your delivery. According to the carrier’s tracking information, the package was originally expected on Saturday, June 28, but was not delivered until Tuesday, July 2. Unfortunately, shipping delays caused by the carrier are outside of our control, but we understand the inconvenience this caused—especially with time-sensitive needs.
As a gesture of goodwill, we’ve issued a full refund of your shipping charges ($12.95). Please allow 3–5 business days for the refund to appear in your account.
Thank you for your understanding, and we truly appreciate your business.
Easy to navigate site still have older equipment parts in stock
The web site was very easy to use. Found the parts I was looking for. Very easy and safe checkout.
Debated other sites that might have been less expensive but ultimately chose Partzilla because I knew I would get exactly what I was looking for!
Came in a timely manner transmission replacement parts that i would have been waiting for the dealer ship to open then would have had to go through the dealer and wait for the replacement parts
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Thank you for your feedback. We’re glad you were able to find the parts you needed on our site.
Regarding your shipment, your order was placed with expedited 1–3 business day shipping and was shipped on July 1,2025. Due to the July 4th holiday, UPS was not operating, which impacted transit times across the board. Despite this, the package was delivered on July 7,2025, which was the third business day—within the expected delivery window for expedited service.
We understand the frustration when deliveries don’t align with weekend plans, especially when timing is critical. While carrier delays and holidays are unfortunately out of our control, we appreciate your business and your feedback, which helps us continue improving our service.