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Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
Partzilla Reviews Summary
The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.
This summary is generated by AI, based on text from customer reviews
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I have been using Partzilla.com for over 2 years for my Kawasaki Ninja and have always found the part I needed for the maintenance, repair or fix. All parts are OEM and exactly as ordered. Always packaged and shipped well an on time as promised. Great site.
The parts come quickly. The price is right. The site is easy to use. The part #'s are correct and the parts perform as advertised every single time.
Hi Joe,
If there's an OEM part that you need for your motorcycle or ATV, we've got it. From Yamaha to Honda we have it all and if you can find a better price we will match it down to the dollar. We hope to see you again soon!
You are a good company
Pleasure to deal with you
Thanks to all the staff
By the way
I am from Egypt
Thank you
Hi Ahmed,
Thank you,
You are a great customer and we appreciate that you left us a review. We look forward to working with you in the future!
This is my go to place for OEM parts. Prices are great ships right away. If in stock. "They are the alternative to retail pricing."
Hi Ray,
Thanks for the positive review. We always try to maintain a high level of customer service so that our customers will always leave happy. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. We are glad to be your go-to place for OEM parts. We hope you order from us again soon!
It's been over 2 weeks since I placed my order (2/15), with all parts showing in stock or "1 to 3 days" availability. One week after the order and it hasn't shipped. I look around on the Internet and find out that for a Internet based company, they are terrible and have TONS of customer complaints about slow shipping. Ok, duly noted. So I call them on 2/22 to find out what happened, and to get them to ship the parts now. The rep on the phone tells me that the parts wouldn't be available until 2/27 - and one part was on back order and would be a couple more weeks. This contradicted the email I received from them that day that said the parts would be available on 2/25. Which is significantly different than the 1 to 3 days the site showed when I ordered the parts. I asked why he is telling me the parts wouldn't be available until the 27th when I have an email stating they would be available on the 25th, and he simply said "I can only tell you what the system tells me." Nice. Anyway, as of today, March 4th, they still haven't shipped the parts. I called and the rep said that the customer notes stated that I requested the parts don't ship until they are all ready! I can deal with incompetence, but to actually lie about my request in the notes and cause a delay of another week is absolutely terrible! Stay away from this site. They don't get how to sell over the Internet, and have absolutely terrible customer service. To sum up, Partzilla lied about the parts availability when I ordered and they lied about my request to have the parts delivered. What else are they lying about?
Hi Scott,
We are very sorry that you are disappointed with your experience with Partzilla. I want to take the opportunity to explain how our shipping policies work, but for starters I just wanted you to know we have the option to split your order so that if one is ready before the other you can receive them as you need them. As a rule of thumb, whenever a part says "In Stock" it will be shipped immediately from one of our four distribution centers to your doorstep. Whenever a part is listed as " Ships In 1-3 Days" that means we will order it from the manufacturer right after you place your order and the "1-3 Days" is an estimate for how long it will take to get to us. Sometimes parts take a while to get from the manufacturer to us though and that is likely what happened with your order. I left you a direct message and we can continue the conversation there.
I needed new tires for my bike and they had what i needed. The service i received was great and i got them fairly quick. Was very happy with what i have ordered from them.
Hi Betty,
Great tip! Thank you for your business and feedback! We're glad we could get your parts to you so quickly so that you could get back to doing what you love. We look forward to working with you in the future!
Delivery of parts are usually good, when ups delivers to postal service is where you have a problem. I live in the state in which its shipped from GA. UPS brings it to macon postal hub for delivery. It takes 2 days for delivery.
Hi Michael,
We are sorry that there have been delays recently for you. We hope you give us another chance to deliver the very best OEM parts around and we hope to earn a 5-star review from you.
I ordered all new plastics and brush guard for my daughters wheeler. They sent everything except the brush guard in a timely manner. I was very happy with the pricing and quality. But it took them 2 1/2 months to send the brush guard. I could not start the project without this piece. My daughter has been waiting for us to start this together.
Hi Henry,
We are really sorry that we weren't as clear as we could have been about the time it will take us to deliver the front bumper. We don't want to lose a valuable customer like you and I want to make things right. I sent a direct message and I hope we can get on the same page and turn this into a positive experience. We hope you give us another chance.
Fast delivery, an great customer service when you need them.We order at least once a week if not more.one of the things we like is if it's out of stock they let you know before they take your money's.
We love to supply OEM parts dealers with the cream of the crop of OEM parts. Only the best parts are sold here at Partzilla and we are glad you had a good experience with us. We will take your feedback seriously and we will see what we can do. We look forward to seeing you again soon.
I usually buy parts for ATV. I find the diagrams to choose the original correct parts. I have not had any inconvenience... I recommend this store. I have compared prices with others online, parzilla sells cheaper
Hi Emil,
We are glad to help you with your repairs. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. Partzilla is your resource for affordable, fast shipping to 120-plus countries worldwide, and free fast shipping on qualifying orders within the U.S. So for future reference we also ship to Canada and anywhere else you might be and in need of authentic OEM parts. We hope we can become your go-to OEM part dealer, with our amazing selection of parts and amazing prices (up to 80% below retail) we are hard to beat.
These folks are incredible! Couldn't get along without them! I love their site and their available parts just can't be matched by any other site! Love Partzilla!
Hi Melvin,
Thanks for your amazing review! We work hard to keep our website up to date and customer friendly to help you find what you need to get back running. We have the largest selection of OEM boat parts of anyone online and we make it our business to have even the hardest to find parts for our loyal customers. We look forward to working with you in the future.
I order a lot of parts for my service and race shop. Partzilla have consistently delivered the parts I need in a timely manner. They're have been a few hiccups along the way, but the staff have taken care of any problems immediately. Online ordering is a snap, online parts availability is a plus. Thanks again gang for making me and my shop look good!
Hi Mike,
We are very happy to hear that you had a good experience with Partzilla. We love to support independent dealers and Powersports enthusiasts with all their OEM parts needs. We hope you order from us again soon so we can continue to make you and your shop look good!
I've been using partzilla for quite some time and find it the easiest site to use and with great prices and lightning fast deliveries why go anywhere else. It's also great to use just for the exploded parts views when engines come apart..
Hi Gary,
We are really happy to hear you had a great experience with us. Our goal is to get you up and running whether you need genuine parts, an aftermarket upgrade or just an exploded parts diagram to help you get your motor back together again. We try to balance great prices with great selection and fast shipping. We hope to see you order from us again soon.
I'm happy with Partzilla. I order the part(s) and get the delivery the next day most of the time. Some of the parts needed are shipped out of this country and in a few days I get it delivered. Partzilla handles it all. Thanks guys and gals for a job well done. Yes, the prices are better. ~ Larry ~
Hi Larry,
Thank you so much for your awesome review! We appreciate your feedback and work hard to keep our prices competitive and low for our customers. Our number one priority is to deliver our parts to your door as quickly as possible. Come back and see us soon!
Bought a seat for my Honda ATV I checked several web sites and they wanted more for freight than the seat cost this was the best deal
Hi Charles,
Thanks for leaving a review. If there's an OEM part that you need for your ATV or motorcycle, we've got it. From Yamaha to Honda we have it all and if you can find a better price we will match it down to the dollar. We take great pride if our ability to deliver the best quality parts for the best prices around. We hope to see you again soon!
Great luck with the personal and all my orders! Great prices and quick delivery! Always the right parts! I recommend partzilla!
Hi Steve,
Thanks for leaving a review. We try to make buying OEM parts as easy as possible and we are glad you are happy with your experience with Boats.net. We hope you order from us again soon.
Prices are fair they are pretty local so I get parts fast. Usually have normal wear items in stock and can get things not in stock in reasonable time. Never have had an issue have been buying parts from there for several years
Hi Braidy,
We are glad you had a good experience with Partzilla. We are always working towards giving our customers the best experience possible. We want our site to be easy and efficient so our customers leave with the same amazing results time and time again. We hope you order from us soon!
I'm in process of rebuilding an old Kawasaki and I'm amazed at what you can get that others simply don't or won't carry. Keep it up!
Hi David,
We want our customers to have any part they need whether it's for a Kawasaki or a Sea-Doo, whether it's new or old. We are here for any and every part you will ever need. We hope your rebuild is a success and we hope that we will be able to continue to help you.
I have been a customer for 9 years now, for my ATV Repair shop. PZ is a go-to one-stop shop for OEM parts, that, often, I can't get anywhere else. They cannot compete in aftermarket parts, and they don't try to.
Their downside is definitely shipping, and you can see that all over in the other reviews. Obviously they can't stock every item for every piece of equipment, so available parts are ordered by them from the manufacturer. By the time PZ gets a part, and ships it to rural South Dakota, often, 10 days has passed. No shop can operate like that. We need parts fast. REALLY fast. PZ would do well to look at Amazon Prime, and see how they can get parts to me in 1-2 days. PZ should consider a program where they search dealerships, or even repair shops like mine, nationwide for parts that are just sitting on shelves, to sell to customers that are far away like me, or for obscure parts. We have old stock that we would love to move at cost.
Hi Douglas,
Thanks for leaving a positive review. We appreciate our customer's feedback and we will take this to heart and see what we can do for dealerships in farther areas. We have many relationships and we really appreciate the suggestion, networking with local dealers has potential for faster shipping but product quality and authenticity as well as warranty protection are also considerations. We hope we can continue to be here for you as your go-to-one-stop shop for OEM parts and we hope to earn a fourth or fifth star on your next order.
I ordered a part for my kawasaki. Shipped fast and came in as expected. I stumbled upon partzilla because everybother website didn't have it. The part came straight from kawasaki. The part was even on kawasaki oem plastic.
Hi Dennis,
Thanks for the positive review. We always try to maintain a high level of customer service so that our customers will always leave happy. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. We hope you order from us again soon!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Gary,
We are glad you had a good experience with Partzilla. We are always working towards giving our customers the best experience possible. We want our site to be easy and efficient so our customers leave with the same amazing results time and time again. We hope you order from us soon!