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Partzilla

4.6

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From the business

Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!


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Partzilla Reviews Summary

The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.

This summary is generated by AI, based on text from customer reviews

service
392
value
177
shipping
185
quality
149
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Alberto G.
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I have yet to have a problem with any parts that i've ordered from Partzilla. Thank you guys so much for your fast delivery and product availability.

Date of experience: March 20, 2019
Todd R. — Partzilla Rep
over a year old

Hi Alberto,

Thank you for your business and feedback! We're glad we could get your parts to you so quickly so that you could get back to doing what you love! We look forward to working with you in the future!

Florida
1 review
0 helpful votes
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Partzilla has a good selection and good prices. However, I have on several occasions been very disappointed that an item labeled "in stock" is actually not. Also, items that are in stock are often held hostage to those that aren't when on the same order. I understand trying to keep costs down but just updating the shipping estimates on the public side of the site would alleviate this.

Date of experience: March 19, 2019
Todd R. — Partzilla Rep
over a year old

Hi Logan,

Regarding the hold up of orders, we highly recommend splitting up your order so you can receive the parts that are ready first. That can be done through a simple call to our amazing customer service team who can get that settled immediately. Regarding the in-stock issue, as a rule of thumb whenever a part says that it is "In Stock" we have it on hand and will ship it immediately. Whenever a part will "Ships in 1-2 days" or "Ships in 1-4 days", that is our estimate of how long it will take the manufacturer to deliver the part to us. Sometimes parts take longer when the manufacturer is late or there is a hold up in the order. We hope you will order from us again, with an amazing selection of OEM parts and great prices, we are hard to beat!

Australia
1 review
0 helpful votes
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Very easy to use site, quick service, good prices and great availabiltiy of parts for older bikes, atvs etc. very useful parts diagrams/lists.
Highly recommended.

Date of experience: March 19, 2019
Todd R. — Partzilla Rep
over a year old

Hi Kieron,

Thanks for leaving a review, we really appreciate it. We care about our customers and our amazing customer service team make Partzilla the go-to parts dealer for thousands of Powersports enthusiasts and OEM and independent dealers all around the world. Our goal is to get you up and running whether you need genuine parts, a new propeller, or just an exploded parts diagram to help you get your motor back together again. We are glad your experience with us was great and we look forward to seeing you order from us again soon.

North Carolina
1 review
0 helpful votes
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I have ordered probably around 30-40 parts from Partzilla.com and all of my orders have shipped when they said they would and actually were shipped, none of that printing a label and sitting in a warehouse 3 days crap that you get on some ebay things. The prices usually can't be beat and I have a feeling they might price match if it's a legitimate comparison from a real company. All of my orders have been fulfilled completely the first time which is more than I can say for cough cough, RevZilla. Anyways I would recommend them to anyone!

Date of experience: March 19, 2019
Todd R. — Partzilla Rep
over a year old

Hi Jamie,

Thank you for your great review! We try to keep as many parts (at least 80%) as we can stocked and ready to be shipped when the parts are ordered to get them to our customer's quickly and get them back on the road. We appreciate your business and look forward to working with you in the future!

Virginia
1 review
0 helpful votes
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Dont look anywhere else for your off road parts. This is the place to get it all and great shipping. I have ordered wverting from nuts/bolts to hard to find engine parts

Date of experience: March 19, 2019
Todd R. — Partzilla Rep
over a year old

Hi Daniel,

We are a one-stop shop for all your OEM parts needs. We sell OEM parts for Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson, and even Tohatsu motors. We hold ourselves to high-quality standards and are proud to be a top-ranked BRP Platinum, Kawasaki Ichiban, and Yamaha 5-Star OEM dealer. We are glad you had a great experience with Partzilla and we hope to see you again soon.

New York
1 review
0 helpful votes
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Great service
March 21, 2019

Dependable, fast, great service. Will always get my bike parts from this place. They always have what I need. If yur looking for a new parts dealer this is yur one stop shop

Date of experience: March 19, 2019
Todd R. — Partzilla Rep
over a year old

Hi Gary,

We are glad you took the time to leave a review. We appreciate hearing feedback and we are really happy to hear your experience with Partzilla was just what you were hoping for. With an amazing selection of parts, fast shipping and the best value around we are hard to beat. We hope to see you order from us again soon!

California
1 review
0 helpful votes
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I always make sure to check part quantities before ordering. If they have an item in stock it will normally ship the same day. Dealing with the Boats.net and Partzilla.com for years now and very happy with all aspects of service I receive. Phone calls and emails are always answered, which is not the case with many online sellers. If your part is not showing in stock best to give them a quick call and have them check availability if you are in a hurry for the part. They are upfront and honest and will give you the lead times provided to them by the OEM Manufacturers. Due to the nature of my business I deal with many parts suppliers and these are the best and easiest to deal with.

Date of experience: March 19, 2019
Georgia
1 review
0 helpful votes
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Quality of service
March 21, 2019

Partzilla does a great job with competitive pricing against direct competitors and they are my first go to when finding parts for my AR240 HO.

Date of experience: March 19, 2019
Arizona
2 reviews
0 helpful votes
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Pricing is exceptional. Would be a 5 star with a few adjustment's to logistics. A minor update and parts availability would be a major upgrade. As a non oem shop we rely on companies such as Partzilla for fast accessibility of parts for our customers. We know that there is a warehouse in Nevada, so to know if the parts are in stock online in that warehouse that would be a game changer on which company we chose to buy parts. Another game changer would be, if you order a part with multiple pieces from Partzilla and it comes from Nevada and they don't have all in Nevada and part of it is in Georgia. Send all the parts from both warehouses. Don't order from oem and make the customer wait! I see many of the bad reviews are on waiting for parts and I understand their frustration.

Date of experience: March 19, 2019
Washington
1 review
0 helpful votes
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Awesome Service
March 21, 2019

The last place that I looked for the parts needed for build, service was immediate. I can say great service.

Date of experience: March 19, 2019
Alabama
1 review
0 helpful votes
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Best price I could find for the plug I need. Saved me probably about $10 compared to next cheapest place!

Date of experience: March 19, 2019
Florida
1 review
0 helpful votes
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These people are great. Fast reliable service, easy to navigate website, great pricing and quality parts.
I wouldn't go anywhere else for my bike parts.

Date of experience: March 19, 2019
District of Columbia
1 review
0 helpful votes
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When I'm looking for scooter parts for the Big Two brands, this is the first place I go. They have always taken good care of me.

Date of experience: March 19, 2019
California
1 review
0 helpful votes
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They have everything!
March 11, 2019

Everything is fast and easy! Great prices too. I love the fact that they have diagrams for everything so you know exactly where the part your shopping for is located, and in which order to install them. Very fast shipping too!

Date of experience: March 10, 2019
Todd R. — Partzilla Rep
over a year old

Hi Alfonso,

We know how important it is to our customers that they know the status of their parts. We like to be as transparent as possible and we hope this provides the very best experience for our loyal customers. We look forward to your next order!

Colorado
1 review
1 helpful vote
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I've searched several companies online for the best prices available and I stopped looking once I found Partzilla. Shipping speeds have been what's expected. I wish they carried more of the random nuts and bolts for Polaris models instead of having to order directly from Polaris. Which takes around two weeks for them to come in. Overall highly recommended.

Date of experience: March 9, 2019
Todd R. — Partzilla Rep
over a year old

Hi Adam,

If there's an OEM part that you need for your boat, we've got it. From Yamaha to Honda we have it all and if you can find a better price we will match it down to the dollar. We hope to see you again soon!

Arizona
1 review
0 helpful votes
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New Parts
March 10, 2019

New parts installed. Most excellent prices. Everything I ordered was in stock and was delivered very quickly. Thanks for the awesome parts. Buggy is working awesome. Look forward too using partzilla for other extras

Date of experience: March 9, 2019
Todd R. — Partzilla Rep
over a year old

Hi Paul,

Thank you for your amazing feedback, We appreciate the time taken to leave us a review. We try to keep our website customer friendly and easy for customers to find the parts they need to get them back running!

Texas
1 review
1 helpful vote
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Great selection, had the hard to find parts i needed and at the best prices ive seen. Also, super fast turn around and shipping.

Date of experience: March 9, 2019
Todd R. — Partzilla Rep
over a year old

Hi Daniel,

We take pride in our ability to find the difficult to obtain parts at reasonable prices and deliver them as fast as possible. We are glad we could get your parts to you so quickly so that you could get back to doing what you love! We take pride in our ability to find the difficult to obtain parts at reasonable prices and deliver them to you as fast as possible. We look forward to your next order.

South Carolina
1 review
1 helpful vote
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These guys have my off road parts, always in stock, prices are better than amazon or eBay.
The shipping is fast and the response from customer service is as good as it gets.
I recommend them to everyone that asks.

Date of experience: March 9, 2019
Todd R. — Partzilla Rep
over a year old

Hi Tony,

We love to supply OEM parts dealers and Powersports enthusiasts with the cream of the crop of OEM parts. Only the best parts are sold here at Partzilla and we are glad you had a good experience with us. We look forward to seeing you again soon.

Texas
1 review
0 helpful votes
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The ordering process was about as easy as one could ask for. Parts were delivered ahead of schedule. I had looked on other sites but found Partzilla to be the easiest one to navigate and had a variety that was unmatched. I highly recommend them for anyone and will be using them for future orders.

Date of experience: March 9, 2019
Todd R. — Partzilla Rep
over a year old

Hi Chris,

Thanks for the positive review. We always try to maintain a high level of customer service so that our customers will always leave happy. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. We look forward to your next order!

Arkansas
1 review
1 helpful vote
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Restoring a 82 Honda Gold Wing Standard, and going thru it front to back and top to bottom. From brakes to hoses, timing belts to the fuel tank. I have found that Partzilla is my first stop to go to. Overall the prices are the best, Ok maybe one or two might be 25 cents higher but the shipping charges and the money you save on all the other parts you order, and the time in shipping is the best I have found. There will be that one they do not carry, and you might find it else where on ONE site and have to pay thru the nose but shop here first, save the extra money, fast shipping, and never had one problem. And not had to bend over once.

Date of experience: March 9, 2019
Todd R. — Partzilla Rep
over a year old

Hi John,

Thanks for leaving a review. We are glad to help you in your search for the best OEM part for your Honda Goldwing. We take pride in our ability to find difficult to obtain parts at reasonable prices and deliver them as fast as possible, no matter how old the vehicle. We hope you are happy with your experience with Partzilla and you order from us again!