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Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
Partzilla Reviews Summary
The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.
This summary is generated by AI, based on text from customer reviews
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The correct part, excellent quality, and fast delivery. Definitely in my "roladex " for future needs.
Bought a replacement battery for my Honda PCX 150. It was an original replacement. The price was great and it was shipped promptly. Couldn't be happier.
Hi Rich,
We appreciate the positive review. We know that our loyal customers deserve only the very best service and parts so we try our very best to make ordering from Partzilla easy and fast. We hope you order from us again!
Parts always come in on time everything is always there and all oem. I get exactly what i order! Partzilla always knows how to help customers in the right direction.
Hi Ryan,
Thank you for your great review! We try to keep as many parts as we can stocked and ready to be shipped when the parts are ordered to get them to our customer's quickly and get them back on the road. We appreciate your business and look forward to working with you in the future!
My bike fell over, and although the damage was to plastic only Partzilla made the process of ordering OEM parts a breeze. Jonathan, a service representative, went way out of his way to answer my very specific questions. Very impressed by their service and willingness to dedicate time and effort to their customers.
Hi Eric,
Thanks for your nice review, we appreciate our customers feedback and so does our amazing customer service team. We try to be knowledgeable and helpful and efficient so that our customers receive their parts fast and without hassle. At Partzilla our goal is to get you the parts you need easily so you can go back to doing what you love. We look forward to your next order.
Fastest shipping ever and also they have the best prices I could find anywhere, plus free shipping over $150 order.
Thank you.
Hi Dalton,
Thanks for leaving a review. We try to make buying OEM parts as easy as possible and we are glad you are happy with your experience with Boats.net. We are always making it easier to order from Boats.net and easier to find your part. We are glad you appreciated our team’s hard work. We hope you order from us again!
Been buying stuff from Partzilla for a good while and their prices always beat local dealers big time and always have what I need. Customer service is top notch as well. I have mainly purchased OEM parts for bikes and quads and haven't been let down yet. Keep up the good work!
Hi Corey,
We are glad to help you with your repairs. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. Partzilla is your resource for affordable, fast shipping to 120-plus countries worldwide, and free fast shipping on qualifying orders within the U.S. We hope we can become your go-to OEM part dealer, with our amazing selection of parts and amazing prices (up to 80% below retail) we are hard to beat.
I have many opportunities to buy parts and I continue to go back to partzilla because of their professional web site layout, good fill rates, fast shipping time, and overall good experience with previous purchases. There's a lot of people in the parts game but these guys get it right every time and that is something I appreciate.
Hi Dan,
If there’s a part you need, you got it. Here at Partzilla, we have every part imaginable, from Sea-Doo to Kawasaki to Suzuki and Pol. Our amazing selection and customer service are what brings people back. Thanks for your nice review, we are glad that you are happy with the service you received at Partzilla. We look forward to your next order!
I have been using Partzilla for a couple of years. The quality of their parts is high, the prices are competitive and their customer service is great.
Hi John,
We appreciate the positive review. We know that our loyal customers deserve only the very best service and parts so we try our very best to make ordering from Partzilla easy and fast. We can't wait for your next order!
I've used the site twice now, smalls and recently total rear-end for my 1999 Honda Foreman 450 ES. Much better price then my local Honda shop.
I will continue to shop with Partzilla and recommend to other riders.
Hi Jerry,
Thanks for your review. We are dedicated to serving our customers with the lowest possible price on the highest quality parts. Partzilla.com offers OEM parts at prices up to 80% below retail so you can get what you need plus a little extra. Why pay full retail price for parts when you can shop the alternative to retail prices Partzilla.com. We look forward to your next order!
I really enjoy buying from partzilla prices are great and website is easy to use. I use them anytime I need atv parts
Thanks for leaving a review, we really appreciate it. We care about our customers and our amazing customer service team make Partzilla the go-to parts dealer for thousands of Powersports enthusiasts and OEM and independent dealers all around the world. We are glad your experience with us was great and we look forward to seeing you order from us again soon.
Good service and good telephone people. I very rarely have a problem, but when I do, the phone people take care of it quickly'
Hi Cory,
If there’s a part you need, you got it. Here at Partzilla, we have every part imaginable, from Sea-Doo to Kawasaki to Suzuki and Pol. Our amazing selection and customer service are what brings people back. Thanks for your nice review, we are glad that you are happy with the service you received at Partzilla. We look forward to your next order!
Is a very easy way to shop parts and more. I like to buy here. I buy every week for my bussiness, thanks for all
Hi Luis,
We are glad you had a good experience with Partzilla. We are always working towards giving our customers the best experience possible. We want our site to be easy and efficient so our customers leave with the same amazing results time and time again. We hope you order from us soon!
For me, their only problem is with the website and online ordering. Too many items on the website don't show a price unless you sign in. I can't sign in. After entering my email and password to sign in, everything is erased. I tried to reset my password to no avail. Customer service/tech support was no help. So now I have to call them to find out a price and to make an order. What a pain, as I can only order during business hours.
Hi Tim,
We are sorry to hear that you are not satisfied with our website. If you still have troubles logging in, email us at [email protected] and we will get in touch regarding the best way to solve this. We are glad to hear that you have had great experiences with us in general and we hope once the email issue is resolved, we can earn a 5-star review.
Been getting all my parts for the last 5 yrs from here. Always has what i need. Just wish the major part i need was a bit cheaper but hey at least they have it and is brand new.
Hi Michael,
Thanks for leaving a review, we really appreciate it. We care about our customers and our amazing customer service team make Partzilla the go-to parts dealer for thousands of Powersports enthusiasts and OEM and independent dealers all around the world. We are glad your experience with us was great and we look forward to seeing you order from us again soon.
Partzilla does an amazing job of having great service and wonderful pricing. I will contunie to order from them in the future! Thanks! Joel
Hi Joel,
We are really happy to hear you had a great experience with us. Our goal is to get you up and running whether you need genuine parts, an aftermarket upgrade, or just a component diagram to help you get your motor back together again. We try to balance great prices with great selection and fast shipping. We hope to see you order from us again soon.
Great staff that go the extra mile for you, they came through on their end of the deal even when it costes them more then expected.
Hi Clay,
Thanks for the great review. We care about our customers and we are glad you had a phenomenal experience with us. Our team is always willing to go above and beyond and we hope you order again.
Good service in a timely manner, never had a problem have used them many times. I would recommend them to anyone.
Hi Tom,
We are very glad to hear that you had great experiences with us. Our goal is to get you up and running whether you need genuine parts, an aftermarket upgrade, or a component diagram to help you take it apart and put it back together. We try to balance great prices with great selection and fast shipping. We look forward to doing more business with you in the future!
Ordered a CV guard on 3/9 and 3/10 get an email that part will ship 3/12. Emailed twice and called with no answer. 3/15 reviews them on Trust pilot and emailed *******@partzilla.com, suddenly get a response that they will ship on 3/20, then a phone e call that they would refund and still ship part. Refund did happen but 3/20 came and gone. Emailed again just to be a smart $#*! and get a reply that part won't be available until 3/27. I've ordered part from China that didn't take this long. If you don't believe me just read all the other reviews, they all read the same. Side not I found the part thru walmart of all places and the part has already shipped with tracking number and will be here on 3/23 and I ordered it on 3/21. I do t know how this place stays in business with all the customers they have run off.
Hi Christopher,
As discussed in our recent email correspondence, we have issued you a refund. Sometimes delivery estimates provided by the manufacturer can take longer than expected. We have had thousands of happy customers and we are sorry that things didn't work out for your particular order.
Usually has parts good pricing and ships right away if parts are in stock even let me return a part that was over 30 days
Hi Mike,
Thanks for the positive review. We always try to maintain a high level of customer service so that our customers will always leave happy. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. We hope you order from us again soon!
This is the second time I used this company. Prices are awesome. Delivery is very quick. Parts are oem and work awesome. Excellent deals all around. Thanks
Hi Paul,
Thanks for your amazing review! We work hard to keep our website up to date and customer friendly to help you find what you need to get back running! We look forward to working with you in the future.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Sam,
Thank you for your business and feedback! We're glad we could get your parts to you so quickly so that you could get back to doing what you love! We look forward to working with you in the future!