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PartsVu Reviews Summary
The company demonstrates a mixed reputation characterized by commendable product quality and competitive pricing, which many customers appreciate. Positive feedback highlights effective customer service interactions and prompt resolutions to issues, fostering customer loyalty. However, significant concerns arise regarding service delays, inaccurate inventory listings, and challenges in the returns process. Customers frequently report dissatisfaction with communication and support, particularly when issues occur. Overall, while the company's offerings attract repeat business, improving response times and enhancing customer service training could mitigate negative experiences and bolster customer retention.
This summary is generated by AI, based on text from customer reviews
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Good information copy for products. Easy to access.
Slow getting here. I even had to call to get it started again in the mail not happy I was
Everything was good except the back order wait time.
Everything was fine, shipment was timely pricing was competitive
Great selection and prices
Thank you very much, very happy
I had two items missing from my order. I called in and the gal said she would get it right out on a hurry up shipping. That's exactly what happened. Thank you
Rich. B
J''achète aux US mes pièces d'entretien HB courante depuis des années car il y a plus de choix, de dispo et à moins cher qu'en France.
C'est mon premier achat sur PartsVu, prix ultra compétitif, du stock, toutes les pièces que je cherchais étaient dispo ce qui est rare, une offre cohérente avec des remises au volume (pack anode + joint, set de filtres par exemple), de la réactivité, un prix de livraison raisonnable et un suivi au top, vraiment très satisfait.
Livré en 10 jours.
You guys are awesome got the parts exactly what I ordered
Covers are too small for my F-300, called your customer service and was told to put in sun and squeeze on. Haven't tried that yet
Order was shipped out fast. Received it in two days from time of order. I haven't done the service in my engines yet but I assume everything is there.
Quick and easy but not enough oil for my motor. I needed another quart
Great Prices! And quick delivery! Will definitely buy from Parts VU again and again!
Went really well and fast delivery take so much really appreciate it
Anode is the wrong part. I probably would prefer receiving most parts at the same time. I got washers 3 days before the corresponding bolts. Kind of odd
Easy to fine parts. Showed free shipping on items with the amount I spent BUT charged for shipping
Prices are compatible. Latoya was instrumental in helping me to order this product as she responded to my inquiries in a professional and timely manner. I cancelled my order with another company to purchase this item from Partsvu.
EAsy site with good access to parts and accessories
Excellent buying experience and excellent prices. All items were received in a timely manner
Easy shopping, wide range of selections, simple and fast checkout. No waisted time.
I will gladly recommend to boaters and friends.
Easy shopping, wide range of selections, simple and fast checkout. No waisted time
Found what I needed, Will wait for shipping and see. Tell you later about that.
From the business
PartsVu was founded by a core group of avid boaters and lovers of the water and marine environment. Our goal is to provide the boating world with the best possible shopping experience and to get you back out on the water as quickly as possible. We want to be your go-to and trusted source for all things marine. From offering the complete outboard and marine engine parts catalogs from Yamaha and Mercury Marine to the top cleaning and maintenance supplies, docking and anchoring gear, aftermarket engine parts, marine safety products and accessories, and the latest electronics and navigation equipment, PartsVu has you covered
PartsVu supports all offshore or inshore saltwater fishermen and fisherwomen, water sports and skiing enthusiasts, pontoon boat owners, weekend booze cruisers, and freshwater boating and fishing lovers. We do so by not just offering premium brands, but also through our PartsVu Parts Experts, large in-stock inventory, free shipping on orders over $149, no re-stocking f...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members