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PartsVu Reviews Summary
The company demonstrates a mixed reputation characterized by commendable product quality and competitive pricing, which many customers appreciate. Positive feedback highlights effective customer service interactions and prompt resolutions to issues, fostering customer loyalty. However, significant concerns arise regarding service delays, inaccurate inventory listings, and challenges in the returns process. Customers frequently report dissatisfaction with communication and support, particularly when issues occur. Overall, while the company's offerings attract repeat business, improving response times and enhancing customer service training could mitigate negative experiences and bolster customer retention.
This summary is generated by AI, based on text from customer reviews
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Accurate description, genuine OEM
Part. Shipping information was provided and part arrived relatively quickly.
Great customer service will buy again. Everything fit and worked perfectly.
Great service as always with prompt shipping. Thanks
Very easy to shop and fast delivery. Description of the product made it easy for me to find what I needed.
Excellent Customer Service and Pricing. The order came within two days.
Nice and easy. Part arrived in a timely matter. Would buy again.
Used products last year with no problems. Search and product selection is easy to use and understand. Don't hesitate to order.
Trim motor housing was broken. Oil leaked out and I had to use another trim motor
Just can't say enough! Thank you for your service, we needed the parts fast. I don't was completely floored when they were in my mailbox the next day.
The trip was on, thanks to PartsVU we had a great day on the water!
Everything was received as ordered in a timely manner.
I am very satisfied with the customer service. I had to wait an additional week to get all of the parts that I ordered. But overall a good experience. I will be a future customer if the need arises,
Oil pressure sensor tested good, installed and works.
We looked up the part we needed and ordered it. The price was fair and we can't believe it only took 15 minutes to change the dealership said it would be a few hours at $100.00 a hr and the parts were going to be $90.00. Thanks again for your amazing prices and saving us $360.00. We're back boating again Thanks!
Quick delivery, fast responses, precise service. Well packed.
Good service. Got everything I ordered in a timely manner
Fantastic customer support, excellent communication, and best prices on the market. I will continue to do business with this company.
Very good will use y'all again good service and fast shipping
From the business
PartsVu was founded by a core group of avid boaters and lovers of the water and marine environment. Our goal is to provide the boating world with the best possible shopping experience and to get you back out on the water as quickly as possible. We want to be your go-to and trusted source for all things marine. From offering the complete outboard and marine engine parts catalogs from Yamaha and Mercury Marine to the top cleaning and maintenance supplies, docking and anchoring gear, aftermarket engine parts, marine safety products and accessories, and the latest electronics and navigation equipment, PartsVu has you covered
PartsVu supports all offshore or inshore saltwater fishermen and fisherwomen, water sports and skiing enthusiasts, pontoon boat owners, weekend booze cruisers, and freshwater boating and fishing lovers. We do so by not just offering premium brands, but also through our PartsVu Parts Experts, large in-stock inventory, free shipping on orders over $149, no re-stocking f...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members