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PartsVu Reviews Summary
The company demonstrates a mixed reputation characterized by commendable product quality and competitive pricing, which many customers appreciate. Positive feedback highlights effective customer service interactions and prompt resolutions to issues, fostering customer loyalty. However, significant concerns arise regarding service delays, inaccurate inventory listings, and challenges in the returns process. Customers frequently report dissatisfaction with communication and support, particularly when issues occur. Overall, while the company's offerings attract repeat business, improving response times and enhancing customer service training could mitigate negative experiences and bolster customer retention.
This summary is generated by AI, based on text from customer reviews
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The cover doesn't fit the 2023 engine and goes down over it 75% and is extremely tight
Good arrived on time no problem I was good the cable what's new in its packaging
When I contacted Partsvu for the first time they made the ordering so easy. I also required the items in a vertical sort time time and they turned this around very fast. They kept me up to date through out the whole process. I can't say enough about there service for me.
Keep up the great work team.
Fast delivery and perfect fit. I originally got another brand but wasn't happy with the fit and therefore ordered this cover.
Great overall experience
Great products at a great price
Great delivery time on my orders
Very good prices and fast delivery and the products are the same that I can get at the local marina but much better prices. Thanks
The ordering process was smooth and the products were delivered quickly and on time.
Overall very good.
Tracking could be better.
No notice that anything shipped. It just arrived.
Pictures instead of #### always helps a neophyte, in the motor repair pursuit, find the proper item quickly.
Quick, comprehensive selection abetted by an easy checkout!
Exactly what i was looking for. Good price and communication
Had everything I needed in stock and was easy to order
Great for getting OEM parts for my 2018 proXS! Helps save money instead of taking to a expensive dealer and having to pay shop labor for simple task
Great help I do not understand why the lack of this seal was so much of a problem
Product was easy to order. I appreciated you confirming the delivery.
Fast and easy to find marine parts. Was shipped in a timely manner and they were correct.
Typed in model of motor and parts needed, and choices came up easily.
I did not give 5 stars only because i did not receive the gaskets for the drains that were listed as being packed.
Easy to find parts. IN STOCK. Fast delivery. Immediate confirmation was emailed of order, when shipped, shipping tracking info, and when delivered. Great processes from start to finish.
Parts were easy to find and order. Delivery took longer than expected. USPS tracking sucked.
Great service as always - keep lit up! Always choose PartsVu for my periodic maintenance items.
Good overall reduced shipping costs would be nice once in awhile
From the business
PartsVu was founded by a core group of avid boaters and lovers of the water and marine environment. Our goal is to provide the boating world with the best possible shopping experience and to get you back out on the water as quickly as possible. We want to be your go-to and trusted source for all things marine. From offering the complete outboard and marine engine parts catalogs from Yamaha and Mercury Marine to the top cleaning and maintenance supplies, docking and anchoring gear, aftermarket engine parts, marine safety products and accessories, and the latest electronics and navigation equipment, PartsVu has you covered
PartsVu supports all offshore or inshore saltwater fishermen and fisherwomen, water sports and skiing enthusiasts, pontoon boat owners, weekend booze cruisers, and freshwater boating and fishing lovers. We do so by not just offering premium brands, but also through our PartsVu Parts Experts, large in-stock inventory, free shipping on orders over $149, no re-stocking f...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members