On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PartsVu Reviews Summary
The company demonstrates a mixed reputation characterized by commendable product quality and competitive pricing, which many customers appreciate. Positive feedback highlights effective customer service interactions and prompt resolutions to issues, fostering customer loyalty. However, significant concerns arise regarding service delays, inaccurate inventory listings, and challenges in the returns process. Customers frequently report dissatisfaction with communication and support, particularly when issues occur. Overall, while the company's offerings attract repeat business, improving response times and enhancing customer service training could mitigate negative experiences and bolster customer retention.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Friends,,,you also need another cable from engine interface cable to engine with the right plug for the engine,,,starting at your backbone,,,they call it a adapter cable,,,I missed this part so I am not connected, yet,,,do your homework double time.
Seamless ordering process and quick shipping. Kept me informed throughout the process as the part needed to be ordered
Great prices, used a coupon and got a really good deal.
Very good communication when my part was delayed due to supply issues. They sent out emails promptly without me having to contact them.
Excelente tienda recomendada 100% todo lo que necesites está aquí en un solo lugar
Easy ordering, quick service, and fast shipping with tracking
Overall shopping was good. I bought my boat used so I didn't have the owners manual. Could not obtain one from Mercury. Would be nice if PartsVu have a parts number with picture like other sites I've seen.
Easy product location on website and great prices and quick shipping. What more could you ask for?
Great on-line store. Very much trying to support family businesses and not Jeff Bezos. But the lack of being able to have info on the where a bouts of when I would receive order was frustrating. Also tried numerous attempts to call customer service with never an answer.
Shipping was not the best, didn't have parts, even though website showed in stock. Had to wait for them to get the parts. Other than that, good exp.
Great price, quick shipping, very reasonable pricing,,, my second online purchase from you...and it will eventually find its way to Toronto Canada. I ll be back. Cheers!
Excellent prices. Parts came directly from Yamaha and still received them in a timely manner. I will be shopping from PartsVu again.
Well, I am not use to a company that provides an over abundance of attention to their customers. The level of reaching out was almost abnoxious. Glad they are still in busines.
Good and quick. Thank you for everything. Will
Order again if i need more parts
Had everything I needed yes they did very good prices very good service and had everything I needed in stock and not have to wait. Thank you.
Easy ordering process and overall great experience with prompt delivery.
When it comes to my boating time Nothing is more important than UP Time so getting me my supplies Fast was a Great thing!
Thanks!
Ron
On line ordering was simple and pricing is reasonable.
From the business
PartsVu was founded by a core group of avid boaters and lovers of the water and marine environment. Our goal is to provide the boating world with the best possible shopping experience and to get you back out on the water as quickly as possible. We want to be your go-to and trusted source for all things marine. From offering the complete outboard and marine engine parts catalogs from Yamaha and Mercury Marine to the top cleaning and maintenance supplies, docking and anchoring gear, aftermarket engine parts, marine safety products and accessories, and the latest electronics and navigation equipment, PartsVu has you covered
PartsVu supports all offshore or inshore saltwater fishermen and fisherwomen, water sports and skiing enthusiasts, pontoon boat owners, weekend booze cruisers, and freshwater boating and fishing lovers. We do so by not just offering premium brands, but also through our PartsVu Parts Experts, large in-stock inventory, free shipping on orders over $149, no re-stocking f...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members