PartsGeekReviews 1,330

Ordered a nearly $800 A/C Compressor for my Camaro from their site. Little did i know this would be my biggest mistake to date. Never again. Received the wrong part two weeks after placing my order which the wait alone was excruciating to say the least. Figured id just cut my losses, which was nearly a weeks pay being i could not find a ride to work most days, and just return it for my money and shop elsewere. Boy was i wrong about that, the nightmare had just begun. Spent another two weeks going back and forth with this people through phone calls and emails argueing my case that they had made the mistake in sending completely the opposite of what i even ordered. It wasnt even the right kind of part let alone for the right vehicle. It was an ALTERNATOR not a compressor like i had ordered. They claimed that because i could not send them the compressor they sent to me that they could not help me and said they had to dismiss my case. How could i send them the "compressor" they sent when they sent me an ALTERNATOR! Like wtf. I am working on taking this to small claims i wont give up this easily. Not after the amount of money i lost through these crooks. Please do yourself a favor and dont EVER order from these people, PLEASE! I promise you will thank me later.

Received damaged part due to negligence at Part Geek. Was to have received credit upon proof of return that they wanted me to pay for. Was lied to from a supervisor that credit would be issued. Still no credit. Was told it was the weekend. There open for sales and not refunds!?!? Please buy from anywhere but here!'

I purchased a dual fan shroud setup it was damaged by the shipper parts geek refunded my purchase price but would not refund my shipping cost of $ 16.98 they hired the shipper So that being said I'm out $ 16.98 for doing business with parts geek, but I will not use them ever again it cost $16.98 for this experience

I ordered hubs with brake sensors package. Received product with missing items, which took two weeks to receive. Then when opened "no invoice, no brake sensors which were part of the package. Contacted them and asked them to send the sensors. They wanted me to return the item just so they could send them back with the sensors. I informed them the hubs was already installed on my vehicle and they told me. They couldn't help me and this case was closed.
How hard is it to accommodate the customer when I paid for the part. Never again.

I purchased front and rear, drilled and slotted rotors and ceramic brake pads for my 2014 hyundai elantra. The package was missing the rear rotors, the ceramic brake pads for the rear were also missing, and when I brought this up to the customer service rep, they gave me a run around about contacting the warehouse. The warehouse in the end provided me with a rma number instead of a return slip. They told me that regardless of who's fault, they would not reimburse me for the shipping cost or provide me the missing parts. Do not purchase anything from his website.

Orderd a replacement mirror for a sprinter van and it broke instead of coming apart while attempting to change marker bulb that did not work. The mirror they sold me is not designed the same, and does not come apart for replacing components like bulbs or glass. Cheap cheap cheap. 220$s waisted. Thanks geeks.

I would not do business with this company ever again I ordered parts they have a packing list they shipped the wrong Parts turning around now I am going through one great big hassle as far as returns go and everything goes with it

Ordered a A/C compressor, paid $450 for installation. Compressor is defective and won't hold Freon. Tried to get a replacement and they will not replace it. They say return it for a refund. I now have to go buy another compressor, pay another $450 to have it installed and return the one parts geek sold me for a refund. Customer service couldn't care less and offer absolutely no compensation. Will never order anything from them again.

They do not send you all your parts you ordered and then give you a hard time to get them shipped to you and no customer service

If it was something that would go bad after 30 days I could see the policy, but it's an auto part... really? 30 days and then after that no refund? Won't use you ever again. Won't recommend you ever again.

I ordered a 2 parts and 1 was wrong. Not a problem, just asked them to send me the right part. I was told they don't even carry the correct part. I was also told that they wouldn't refund me for the wrong part. Horrible business. I hope the $160 you stole from me was worth it. They sent me an email saying don't call us anymore.

No buy, I lost 300 dollars when they send me a bad product, and the answer was you just had 30 days.

Parts geek is simply a middleman system and they are completely negligent and making orders right… There are other companies warehouses the middleman through and take no responsibility for mistakes made… I ordered a driver side mirror from them and got a passenger side mirror instead… it took about a week to get to me and it was the wrong part! When I told them I would be returning the part they sent me an RMA number with no shipping label and it says that I pay for the shipping return! Do not order off partsgeek.com it is nothing but a headache and they are of no help

Ordered a bumper cover which was a great price, until checkout. After hitting the submit payment button, price skyrocketed from $60 to $150 (delivery charge) which was not shown till after payment was submitted. Called and they said I'd have to reject delivery, which I did, and still got charged even after disputing it. So now I have no part (which i paid for) and still have been charged $150.
Bull$h! T! DO NOT OREDER THROUGH PARTS GEEK! TOTAL RIPOFF!
YOU HAVE BEEN WARNED

Do not buy from Parts geek is a major scam company send you wrong parts on purpose or bad parts. They will not refund you they need to rename Geek scam. 100% scam F -grading

I will never order from parts geek ever again I keep getting the run around one sales rep told me that the warehouse never shipped out the package and then I was told that the carrier lost my package and they are supposed to guarantee 3 to 7 business days now they have to reshiy parts

Ordered the parts... a day later a security check on order... cool... then denied sending parts after 6 days. This after I passed all security questions, no grey area at all! NEVER USE A COMPANY LIKE THIS. Order people are the best, company security must be run by Biden Administration. THE VERY VERY WORST I HAVE EVER SEEN!

I guess we live and learn (or at least we're supposed to). This company tends to market poor, low quality products and they take much to long to ship the items. To be very honest, it's probably best to purchase better quality items locally instead of falling for the "bargain" deals (most products are nothing more than Chinese import substitution parts, many are faulty and will ultimately cause you nothing but added stress). Really think about it... You get what you pay for!