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PartSelect

3.5

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PartSelect Reviews Summary

PartSelect has a rating of 3.5 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
408
value
493
shipping
502
returns
117
quality
468
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North Carolina
1 review
0 helpful votes
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Great place
November 1, 2019

I was so glad to find this place the parts fit good i been looking for these parts for 2 years, i save this in my fav. So i have a site for replacement parts

Date of experience: October 29, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Ronald, Thank you for your review! That's great to hear and we are glad we could assist you with your repair and appreciate your taking the time to leave us feedback.

Mississippi
1 review
0 helpful votes
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Excellent experience
October 30, 2019

I ordered a new ice maker for my fridge. The entire process was so easy. I easily found the part and clicked a button to have it sent. It arrived a few days later. The email they sent telling me the part was on its way had a youtube video on how to actually install the icemaker. What a great idea! Installed it and it is working just fine.

Date of experience: October 29, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Mary, Thank you for your review! That's great to hear and we are glad we could assist you with your repair and appreciate your taking the time to leave us feedback.

Rhode Island
1 review
0 helpful votes
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Great Service
October 30, 2019

I originally ordered the wrong part, the online tech was able to tell which part I needed. One simple phone call and the wrong order was cancelled and the correct part ordered. Very helpful and friendly.

Date of experience: October 29, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Brenda, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Virginia
1 review
0 helpful votes
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My dishwasher was noisy, then it wouldn't get the dishes clean, and finally it wouldn't drain. I watched some YouTube videos, figured out that the check valve was messed up (the whole bottom circle part was missing) so I went to PartSelect and ordered a new one - voila! I think the new valve arrived two days later. It works and I'm thrilled - the dishwasher is running quietly again and the dishes didn't look like they were coated with sand!

Date of experience: October 28, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Cindy, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Georgia
1 review
0 helpful votes
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Great product selection!
October 30, 2019

I have tried for several years to find the little "feet" for the grates atop my Jenn-Aire gas cooktop. Jen-Aire no longer has them (and the cooktop is about five years old!), and I could find them nowhere. Along comes PartSelect, and voila! I'm a happy camper.

Date of experience: October 27, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Richard, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Illinois
1 review
0 helpful votes
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Whirlpool
October 27, 2019

Order received without parts shows on picture, cost me extra $$ with other supplier, after send comply never received any explanation...

Date of experience: October 27, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Andy, Thank you for your review. We are sorry to hear about your experience with us. We have sent you a direct message.

New York
1 review
0 helpful votes
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Easy order
October 28, 2019

Found the part that I needed very easily, ordering was just as easy. Part came in a timely fashion, was notified by email the progress of the shipment as the order progressed.

Date of experience: October 26, 2019
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Rhode Island
1 review
0 helpful votes
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The part was right, but they made you pay for shipping. I opted for the 2-3 day shipping, but it took a week to get to me.

Date of experience: October 26, 2019
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review. We appreciate your feedback. We do understand your frustration. We describe the standard shipping "Usually 2-3 Business Days" on our website, this indicates it will not be guaranteed for 2-3 business days. Please be aware that the order may not move during weekends and holidays, and is only guaranteed within 5 business days. We do apologize for any confusion.

Texas
1 review
0 helpful votes
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Ice maker
October 27, 2019

I was impressed, not only did the part come in quickly, but the shipping notice included a youtube video of the installation procedure.

Date of experience: October 25, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Douglas, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Tennessee
1 review
0 helpful votes
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Great service
October 27, 2019

This is the way customer support and someone who who sells products should be thanks for the great service

Date of experience: October 24, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Rickie, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

California
2 reviews
0 helpful votes
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Good over all
Order portion went well I am just waiting for the part to arrive keep up the good work

Date of experience: October 24, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Bryan, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Massachusetts
1 review
0 helpful votes
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Great service
October 26, 2019

Had a small issue with the order, called in to the customer line. Do not remember who I spoke to but she was very helpful. She cleared up he error.
Parts shipped quickly.
Would order other parts for part select again.

Date of experience: October 24, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Norma, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Texas
1 review
0 helpful votes
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Ez way to get parts
October 26, 2019

Just go on line. Order parts and check video's on how to order. Almost like having a store next to me.

Date of experience: October 24, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello David, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Indiana
1 review
0 helpful votes
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Dryer wouldn't heat
October 26, 2019

I ordered the parts needed by the recommendation of what the issue was by percentage. Once ordered the instruction video was helpful also! That took care of the issue and my dryer is up and running. The page was super helpful, accurate and easy to find what I needed. I will only order parts for my dryer right here from now on!

Date of experience: October 24, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Susan, Thank you for your review! That's great to hear and we are glad we could assist you with your repair and appreciate your taking the time to leave us feedback.

South Dakota
1 review
0 helpful votes
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Idlier pulley
October 26, 2019

The idlier pulley on my Murray Riding Mower broke! I looked online and found Parts Select. They had just what I was looking for at a reasonable price. Shipping was faster than I expected! Great Company, I will buy from them again!

Date of experience: October 23, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Jim, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Washington
1 review
0 helpful votes
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Recomend highly
October 25, 2019

Quick ship on parts needed to fix Dryer. Thank you for excellent service. Would recommend them for any parts. Package was shipped tightly and securely.

Date of experience: October 23, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Linda, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Arizona
1 review
0 helpful votes
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Ordered a part that their site said went with my dryer. It was not the correct size. During email correspondence, they stated to me that the part I ordered should have worked for my machine. It did not. It was 2 inches short. I was refunded for the part but I was not refunded for shipping and had to pay to ship the part back for return. In total I paid $34 in shipping fees for a $31 part. In out $34 just for using their site.

Date of experience: October 22, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Kelly, Thank you for your review. We are sorry to hear about your experience and have sent you a private message.

Arizona
1 review
0 helpful votes
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Back to the oven
October 24, 2019

The video highlighting the process of removing, cleaning, replacing, repairing of oven door springs on both sides was spot on. Procedure went flawless. Watch the video in private so your loved one will think you are an expert. Drawback to that is your Honey To Do list will grow due to your newfound expertise. Will definitely use his company in the future.

Date of experience: October 22, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Michael, Thank you for contacting us. That's great to hear and we're glad that we were able to help you with your repair. We appreciate your taking the time to leave us feedback.

Florida
1 review
0 helpful votes
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Their service was great the shipping on the other hand was slow a dog sled from pick up point to me could have made it faster NOW THAT I KNOW THAT IT CAME OUT OF CANADA I UNDERSTAND LONGER THAN NORM. DEL

Date of experience: October 22, 2019
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review. We appreciate your feedback. While our main headquarters is in Canada, we ship all of the orders for our American customers out of our warehouses in the US. We are sorry to hear that you were unhappy with the shipping time frame.

Kentucky
1 review
0 helpful votes
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Parts from PartSelect
October 23, 2019

I've ordered parts on several occasions and I always get what I order and there are usually instructions and tips available on how to replace the part. Very quick and simple!

Date of experience: October 21, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Mike, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada