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PartSelect

3.5

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PartSelect Reviews Summary

PartSelect has a rating of 3.5 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
408
value
493
shipping
502
returns
117
quality
468
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Indiana
1 review
0 helpful votes
Follow Bud W.
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We thought are refrigerator was dead. The part they recommended did the job and everything is good.

Date of experience: November 6, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Bud, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

New York
1 review
0 helpful votes
Follow Renata D.
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I have ordered a seal for the fridge. It was easy to find it on their website. The delivery was fast and the installation was super easy. Highly recommended.

Date of experience: November 6, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Renata, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Georgia
1 review
0 helpful votes
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I received just the right part in a very timely manner, it was very easy to locate the part on the website

Date of experience: November 6, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Mary, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Maryland
1 review
0 helpful votes
Follow Peter C.
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My client had a "no heat" dryer problem. I went back to PartSelect web site, and found a very helpful "Most probable case" list of items. As this dryer was already 11 years old, I purchased the top 3 most likely causes which totaled under $150.00 dollars. I thought that a little PM would be a good idea. After installing the 3 parts, the dryer fired right up. Yes, it was a bit of a crap shoot, but at 86% probability of success, it was worth it. BTW the parts came in less than 48 hours from ordering. I did not pay for fast delivery either. Thanks PS!

Date of experience: November 6, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Peter, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

California
2 reviews
0 helpful votes
Follow Robert A.
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Identifying the correct part on this website was easy, and the item (a clear tempered glass rectangle) arrived within a couple of days. Installation was a bit complicated by the fact that several YouTube videos showed that it would be easy, except that the hinge design in the videos differed significantly from that on my oven model. However, a visit from a local handyman was all that was needed to figure out how to remove the old (cracked) glass and install the new one, without the need to remove the entire oven door.

Date of experience: November 5, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Robert, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

California
3 reviews
1 helpful vote
Follow Madeleine L.
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I went online and put in the make & model of my refrigerator. I looked up the door gaskets and the Door mullion. I received them and put them in with No problem. The only reason I didn't give 5 stars was one of the gaskets was a different color. I don't remember seeing an option for the color, since one was correct and the other not. No harm, it's inside the refrigerator and not really noticeable.

Date of experience: November 4, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Madeleine, Thank you for the review. It’s our priority to continue providing a great experience for customers like you and the best way for us to improve is through your feedback. We appreciate your taking the time to leave us the review.

Kentucky
2 reviews
0 helpful votes
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Great Delivery Time
November 6, 2019

Correct part and was able to assemble in less than 30 minutes and the directions that came with the part was very helpful I will use this Company again for my needd

Date of experience: November 3, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Danny, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

South Carolina
1 review
0 helpful votes
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The parts I received looked like they were removed out of another microwave and repackaged in a bag. When I opened the parts the had dust and scratches all over them. I have ordered parts from other sites, this is the first time the parts looked used. The web site stated quick ship but it took a week to get the parts. It stated FedEx but came USPS. Very disappointed in this company.

Date of experience: November 2, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Jim, Thank you for your review. We are sorry to hear about your experience and have sent you a private message.

Illinois
1 review
0 helpful votes
Follow Renae L.
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I searched for my dishwasher model number and the website selected the correct parts for me. They showed up quickly. The only issue I had was that the heating element was not secured well in the shipping box (large flat box) and got bent during shipping. I was able to bend it back and it is working.

Date of experience: November 2, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Renae, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Virginia
1 review
0 helpful votes
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Just the right part
November 3, 2019

Item arrived quickly and was the exact item we needed (easy to choose the correct part from the website). My husband (who is not an electrician) fixed the oven in about 10 minutes.

Date of experience: November 1, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Elizabeth, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Utah
1 review
0 helpful votes
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Easy Peasy Install
November 3, 2019

Exact part, shipped quickly, install instructions matched exactly. Returning customer and I highly recommend these fine folks.

Date of experience: October 31, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Joseph, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Virginia
1 review
0 helpful votes
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Great experience1
November 1, 2019

Site was easy to navigate. Part arrived as promised. They emailed a video to show how to replace the part which was a plus.

Date of experience: October 31, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Susan, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Wayne B.
Georgia
1 review
0 helpful votes
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Easy Replacement
November 1, 2019

The replacement kit for the upper dish rack was easy to install. The web site has an excellent U Tube how to video.

Date of experience: October 31, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Wayne, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Missouri
1 review
0 helpful votes
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Poor customer service
October 31, 2019

I was sent the wrong part. Isent it back. I lost the tracking number. As time went on, they used this to deny refund. Does their refund department not log in returns? If you deal with these, and send somthing back, keep your tracking number,

Date of experience: October 31, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Ron, Thank you for your review. We are sorry to hear about your experience and have sent you a private message.

New Jersey
1 review
0 helpful votes
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Discontinued part
November 1, 2019

Found exactly what I was looking for. A part that was discontinued. Well boxed and shipped, fit perfectly. Five stars on all counts.

Date of experience: October 31, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Patricia, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

California
1 review
0 helpful votes
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I fixed my oven
November 1, 2019

Partselect.com is the place where I bought the parts to fix my oven. The buying experience was very convenient. When I entered the model of my oven there was an option to describe what was wrong and options for the appropriate part to buy. There was even a percentage of likelihood that a certain part was the issue. Next to every part there was a helpful installation video also. I would recommend this website to anyone.

Date of experience: October 31, 2019
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

California
2 reviews
0 helpful votes
Follow Lena m.
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I love your page and the ease it takes to find your item. When I received my part, I was so shocked that it came so fast. I love.

Date of experience: October 30, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Lena, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Ohio
1 review
0 helpful votes
Follow Connie R.
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I have aold Maytag dryerand the lint catcher was getting holes in it. Foundthe part on Part Select very easy. Thank You parts team.

Date of experience: October 30, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Connie, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Arkansas
1 review
0 helpful votes
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Oven Heating Element
November 1, 2019

First, I wasn't sure which one I needed and Customer Service answered my question(s) almost immediately. Ordered it and received it as expected and my husband installed it and we were on our way to baked food again! Thank you.

Date of experience: October 30, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Carol, Thank you for your review! That's great to hear and we are glad we could assist you with your repair and appreciate your taking the time to leave us feedback.

New York
4 reviews
0 helpful votes
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Very satisfied
November 1, 2019

I have purchased products multiple times. Always in stock and prompt delivery. Official parts no cheap imitations

Date of experience: October 30, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Debra, Thank you for your review! That's great to hear and we are glad we could assist you with your repair and appreciate your taking the time to leave us feedback.

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada