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PartSelect

3.5

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PartSelect Reviews Summary

PartSelect has a rating of 3.5 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
408
value
493
shipping
502
returns
117
quality
468
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Ohio
1 review
0 helpful votes
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Fast
November 19, 2019

Fast delivery, always get the right part Every time I order parts.If You ever need a part for any appliance, then You need to order it from them.And they have fast delivery.

Date of experience: November 16, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Robert, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Virginia
1 review
0 helpful votes
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Happy Customer
November 19, 2019

I needed a gasket for my dishwasher and ordered from Partselect. The website made it easy to know what part I needed, ordering online was easy, the part was a genuine GE part and it was delivered quickly. Installing it was very easy. I will post a link and recommend this company to my Facebook friends as well

Date of experience: November 16, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Sherry, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Massachusetts
1 review
0 helpful votes
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Would Shop Again
November 19, 2019

Very quick and easy transaction. Part was delivered quickly and worked perfectly. 4 stars because the price was a bit high.

Date of experience: November 16, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Robert, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. We apologize that our prices are not as low as you expected. We base our prices on what we are charged by the manufacturer for the parts. We try to keep our prices as low as possible, but do also have to keep them at a level to help cover our costs. We hope this helps to explain the reasoning behind the prices!

New York
1 review
0 helpful votes
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We ordered two parts for our dishwasher, which is over 10 years old. Not only did you send the correct parts in a timely way, the website was very helpful and accurate. Thanks!

Date of experience: November 16, 2019
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

New Jersey
1 review
0 helpful votes
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Parts Select had a diagram of the microwave and a break down of the parts and part number... it was simple enough to find the part and order the pieces I needed without having to order extra stuff I didn't need... I highly recommend them and the shipping was fast... received my parts within a week!... thank you

Date of experience: November 15, 2019
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Ohio
1 review
0 helpful votes
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Ordered the exact thermostat replacement for my Whirlpool refrigerator via the well designed website. Received the part in two days via regular shipping. The installation video was concise, accurate and extremely valuable! My skill level is average and I completed the job in about 30 minutes, saving about $200 in repairs via DIY! I would highly recommend PartSelect.com

Date of experience: November 14, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Robert, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Dennis M.
Kansas
1 review
0 helpful votes
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Ordering the correct part was easy. Learning how to install it was easy (thanks to the great online videos). It arrived in less than 48 hours, and putting it in the drier took less than 15 minutes. Like I said... it almost fixed itself!

Date of experience: November 13, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Dennis, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

New York
2 reviews
0 helpful votes
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Saved $150
November 15, 2019

Purchased a part for my refrigerator for $26 and installed it easily with the video
No $150 appliance repair charge
Very efficient shipping and fool proof part ordering

Date of experience: November 13, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Ronnie, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Virginia
1 review
0 helpful votes
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A+ Seller. The site helped me figure out the right part and had links to videos to help me install it. Was able to fix my dryer myself.

Date of experience: November 13, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Melissa, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

California
1 review
0 helpful votes
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Wrong parts
November 13, 2019

Parts did not fit, or match, pdf exploded view. I was forced to call repairman and was charged $100.00 for service call just to tell me part did not match. Customer service said I ordered the wrong part and specified a part number that was not even shown on diagram. Also told me it was a special order part that would take ten days to ship. I'm still waiting...
Very poor service!

Date of experience: November 12, 2019
PartSelect H. — PartSelect Rep
over a year old

Thank you for the review. We're sorry to hear that happened. It’s our priority to continue providing a great experience for customers like you and the best way for us to improve is through your feedback. We appreciate your taking the time to leave us the review.

Kentucky
1 review
0 helpful votes
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Fast and reliable It was delivered a couple of days ahead of time and it was the exact same part and the part was the same as factory very satisfied and would definitely refer others to try this website

Date of experience: November 12, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Jerry, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

California
1 review
0 helpful votes
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Great part!
November 11, 2019

The part arrive much sooner than I expected. It was installed in a few minutes and it works great. I was stressing thinking I had to buy a new expensive part and it turned out to be under $13!

Definitely will purchase another part if it's ever needed.

Date of experience: November 9, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Jose, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Virginia
1 review
0 helpful votes
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Quick delivery
November 11, 2019

A part in my dishwasher broke. I was able to quickly find the replacement part on this site for only $7. I ordered on Thursday and received the part on Saturday. Thanks for saving me hundreds in repair costs!

Date of experience: November 9, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Lisa, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Minnesota
1 review
0 helpful votes
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Great experience!
November 10, 2019

The diagrams made it extremely easy to find the part that I needed. The part was shipped quickly and the problem was fixed.

Date of experience: November 8, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Nancy, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Rhode Island
2 reviews
0 helpful votes
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Ice maker replacement
November 10, 2019

Received the new ice maker quickly and followed the online video to remove the old one and install the new one. Instructions were easy to follow and I had the replacement done in about 45 minutes. A few hours later, crystal clear ice cubes started to fill the bin. No more leak, easy transaction!

Date of experience: November 7, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Irene, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

California
1 review
0 helpful votes
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I ordered by phone. The woman that helped me was very helpful I wish I could remember her name. I ordered new knobs for a 41 year old Jenn-Air stove top. Delivery was fast and the knobs fit perfect. Thank you very much.

Date of experience: November 7, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Steve, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Pennsylvania
1 review
0 helpful votes
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I recently ordered a gasket seal for our 13 year old Refrigerator/Freezer. Customer Service was professional, courteous, and genuinely interested in making sure our part order was correct. The package was simple and boxed efficiently and the part fit perfect. Super impressed with this company!

Date of experience: November 7, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Chadd, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Louisiana
2 reviews
0 helpful votes
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I was able to identify the repair part that I needed, ordering was easy, part was received timely and I completed the necessary repairs in about 15 minutes. For me the need was for a replacement heating element for my oven. If I should need similar services in the future I will definitely return to PartSelect for same.

Date of experience: November 7, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello James, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Tennessee
1 review
0 helpful votes
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Would recommend PartSelect as it sure beats paying for a service call plus an inflated part(s) price. The web site showed the parts related to my problem, making it easy to order what I needed.

Date of experience: November 6, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Reed, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

New Jersey
1 review
0 helpful votes
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Right part, easy install
November 9, 2019

I found the right part in seconds at PartSelect. It took just a moment to install and fit perfectly. Good as new and impossible to tell the replacement from the original.

Date of experience: November 6, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Richard, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada