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PartSelectReviews 2,146

3.2

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PartSelect Reviews Summary

PartSelect has a rating of 3.2 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
408
value
493
shipping
502
returns
117
quality
468
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Indiana
1 review
0 helpful votes
Follow gene h.
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Go to for DIY repairs
October 22, 2019

Second time using PartSelect... replacing lid switch assembly. Part came super fast, on site step by step how to video, made me look like a seasoned handyman... wife impressed

Date of experience: October 20, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Gene, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Wisconsin
1 review
0 helpful votes
Follow Ann K.
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We needed the oven element for our stove. PartSelect website was very well organized and easy to use. The information for the part was accurate and the ordering process was easy. The part came on time. We would recommend PartSelect and will use them again when we need a part for our appliances.

Date of experience: October 20, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Ann, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

New York
1 review
0 helpful votes
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... I was very reluctant to try this service after many false claims by other companies.

I can say I am really sold on this company. And will truly recommend them.

I have made two successful repairs.

Date of experience: October 19, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Raphael, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Virginia
3 reviews
0 helpful votes
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Good price, great video
October 22, 2019

The dryer belt I ordered was inexpensive, delviered quickly, and the website had a great video showing how to do the repair myself. It was easy and I saved a ton of money.

Date of experience: October 19, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Russell, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Washington
1 review
0 helpful votes
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Needed some new rollers for my dishwasher. Came with all 8 wheels and the brackets to attach to the rack. Shipped fast. Thank you!

Date of experience: October 19, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Tyler, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Georgia
1 review
0 helpful votes
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Range screws
October 21, 2019

I searched the place I purchased my stove from. They didn't have the part. I then searched the web. I found your company. The stop didn't work. Thank you for having the correct part.

Date of experience: October 19, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Sheila, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Massachusetts
3 reviews
0 helpful votes
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Would deff return to this site for all my appliance need! Easy to use website, lots and lots of parts! Quick shipping and easy to navigate!

Date of experience: October 18, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Ricky, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Ohio
1 review
0 helpful votes
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EXCELLENT to deal with.
October 19, 2019

Parts Select was the ONLY parts supplier, out of the many, both local and on line, able to find the belt I need for a GE dryer that is OVER 40 years old. They saved me having to try and haul the old one out of the basement. I will go to them FIRST the next time I need a part for a newer appliance or old, they got me out of trouble which made me a loyal customer. SAVE TIME, contact them FIRST!

Date of experience: October 18, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Larry, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Massachusetts
1 review
0 helpful votes
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100% Satisfied
October 19, 2019

I have used PARTSELECT several times and I've been 100% satisfied so far. Every part has been correct and on time. If you're handy it's better to repair it yourself I reckon. PARTSELECT is the place for you

Date of experience: October 18, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Kevin, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Germany
1 review
0 helpful votes
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I received the part to my dishwasher the day after I ordered it and it was just what we needed! We will be ordering from you again!

Date of experience: October 17, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Donna, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Colorado
1 review
0 helpful votes
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F ast service
October 18, 2019

Icemaker. Auger broke! PartSelect has a very user friendly website making parts
Easy to find and order. Parts were shipped the same day and received within three days. Will definitely use this company as our first source in the future.

Date of experience: October 17, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Gary, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Wisconsin
1 review
0 helpful votes
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Normally I wouldn't venture into electronic repair, but when a $2500 appliance fails suddenly, one has to at least try. Sure enough, the culprit, a blackened fuse hiding in plain sight still had enough ID to trace it to its original replacement which PartSelect had, and lightning shipped to me. I replaced said fuse and voilĂ , good as new. I'm lucky it was just a fuse but the best is that this factory part, from the factory, would have cost twice as much. Thanks PartSelect.

Date of experience: October 17, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello J. P, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Texas
1 review
0 helpful votes
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This is a very easy site to order from. There are pictures to make sure you are ordering the right part. The price seemed reasonable and came within days. A video was also sent to show every step to take the old part out and the new one to go in. This is my second part I have ordered from them. They will be my go to site!

Date of experience: October 16, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Mary, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Connecticut
1 review
0 helpful votes
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When I tried to get a replacement shelf for my 7-year-old refrigerator, a local shop owner told me it had been discontinued. PartSelect had it in stock, though! I thought I would have to buy a new fridge or do without a critical part. Thank you!

Date of experience: October 16, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Bonnie, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Pennsylvania
1 review
0 helpful votes
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My washing machine wasn't draining completely. I decided I needed a new pump, so although I was nervous, I ordered the pump hoping to replace it myself. I had never done this before. The video was clear with its instructions and, while I had to adapt a few tools for my machine, I was able to remove and replace my pump for the front loader washing machine. I'm a 43 year old social worker with limited mechanical skills so this was a pretty big deal. The only thing I would have liked was if somewhere it would have been clearer that LG parts are now compatible with Kenmore appliances now that Sears is defunct.

Date of experience: October 16, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Michelle, Thank you for your review! That's great to hear and we are glad we could assist you with your repair and appreciate your taking the time to leave us feedback.

Ohio
1 review
0 helpful votes
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The first part took a week to arrive, and was defective out of the box. They sent out another that arrived in a few days... Everything up and going

Date of experience: October 15, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Bruce, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Oklahoma
1 review
0 helpful votes
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I used to order parts from our local Sears for my appliances. Now that they have closed I am so glad I found PartSelect! I have fixed both my washer and dryer with help from this site both by using their parts AND especially the step by step videos. Also, the troubleshooting Q&A items were great to help me decide what to order. Thanks, PartSelect!

Date of experience: October 15, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello April, Thank you for your review! That's great to hear and we are glad we could assist you with your repair and appreciate your taking the time to leave us feedback.

Washington
1 review
0 helpful votes
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We ordered a new heater element then a month later the big rubber band that spins the dryer broke. Both orders fit perfect and the videos were simple and thorough.
Plus the teens learned how to actually repair something instead of buying new.

Date of experience: October 15, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello David, Thank you for your review! That's great to hear and we are glad we could assist you with your repair and appreciate your taking the time to leave us feedback.

Germany
1 review
0 helpful votes
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Oven heating element
October 17, 2019

My oven heating element went bad on me while I was making dinner. So I had to go to plan B and changed how I was cooking dinner. My husband went on your website and ordered a new one. It came in 2 days! It's working perfectly well. Thank you for promptness in delivery and easy online ordering!

Date of experience: October 15, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Kathy, Thank you for your review! That's great to hear and we are glad we could assist you with your repair and appreciate your taking the time to leave us feedback.

Colorado
1 review
0 helpful votes
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Got the replacement fairly quickly but it came damaged. They were very quick to ship a replacement but had to pay for it instead of exchanging for the one that came damaged. Also the time it took to get credit was too long but finally got it.

Date of experience: October 13, 2019
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review. We appreciate your feedback. At this time, we do not have an exchange policy. We set up a refund for a part and then assist the customer with placing a re-order. We apologize for any inconvenience.

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada