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PartSelect

3.5

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PartSelect Reviews Summary

PartSelect has a rating of 3.5 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
408
value
493
shipping
502
returns
117
quality
468
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Nevada
1 review
0 helpful votes
Follow Katherine H.
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Works like new!
December 5, 2019

Thank you for your support during installation! The video worked great and my dishwasher is better than new!

Date of experience: December 4, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Katherine, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

District of Columbia
2 reviews
0 helpful votes
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Exactly what I needed!
December 5, 2019

Rapid delivery of just the right part. Couldn't be happier with my purchase! That was an exact OEM part for my microwave. Smoothest and easiest appliance part purchase I have ever made.

Date of experience: December 4, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello William, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

New York
1 review
0 helpful votes
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I have never fixed an oven before, bc I've never had to. My GE Profile, which I purchased in 1999, has never needed a thing (and I am an avid cook). So, when my oven wouldn't heat up, I went to PartSelect and read the comments of other diy'ers and felt reasonably sure that a new igniter would do the trick... if it hadn't, I would have done a more thorough exploration of the problem. A few years ago I fixed my KitchenAid refrigerator, also purchased in 1999, which stopped being cold. Again, with a $40 part from PartSelect, it was fixed with 15 minutes of effort. I can't thank PartSelect and their customers enough for helping me diagnose the problem and steering me towards the correct part. (Note: I also use the internet to confirm that I'm on the right track, though, as not all symptoms result in the same problem.). Thank you again PartSelect - you've saved me from having to buy new appliances, which I understand to be much less reliable than my current ones!

Date of experience: December 4, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Karen, Thank you for your review! We're glad to hear we could help you with your repair and appreciate your taking the time to leave us feedback.

Indiana
1 review
0 helpful votes
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Easy to find
December 4, 2019

Part was easy to find and with a video to assist me.

Thanks

Date of experience: December 3, 2019
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Texas
1 review
0 helpful votes
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Whirlpool dryer timer which was shipped out promptly. It was easy to install. Great to do business with this company.

Date of experience: December 3, 2019
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Florida
1 review
0 helpful votes
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The handle was a little shorter than the manufacture original part, other than that it works just perfect. Will order again if need. Thanks for every thing.

Date of experience: December 3, 2019
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Maryland
1 review
0 helpful votes
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The website made it very easy for me to find the part that I needed and to order it. I received quickly. I certainly will recommend your business.

Date of experience: December 3, 2019
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Pennsylvania
1 review
0 helpful votes
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PartSelect gets an A+
December 3, 2019

PartsSelect is a great site for appliance parts. Easy to use, Diagrams were precisely marked so we knew exactly what we needed. The cost was very reasonable and the repair video was extremely helpful. It made installing the new parts fairly easy. Had not trouble installing the new parts. Thanks PartSelect!

Date of experience: December 2, 2019
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Florida
1 review
0 helpful votes
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I have a seventeen year old bosch front load washing machine. The drain pump finally went out, i ordered the drain pump from part select (witch was a original factory replacement part)
Installed the new one within forty five minutes. Now it runs just as good as the day i bought it. Just wanted to say thank you and i definitely recommend part select to everyone.

Date of experience: December 2, 2019
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Arkansas
1 review
0 helpful votes
Follow Mark B.
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I found Parts Select with a web search. Now I don't need to search. Just go to the site and order the needed parts. Parts arrived in short order. I am a do-it-yourself kind of person, installation was a piece of cake.

Date of experience: December 1, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Mark, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Indiana
1 review
0 helpful votes
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Easy to find my part for our dishwasher website easy to use for me as senior in age. Rack fits like the original one did. Delivery was quick.

Date of experience: December 1, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Pat, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Montana
1 review
0 helpful votes
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This was a very reliable and reputable company. The part was right and the instructional video walked me through the whole repair. It worked and saved me the expense of a new washer. I'm a 64 year old female. If I can do it so can you! Nice to find a solution that really works.

Date of experience: November 30, 2019
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

New York
1 review
0 helpful votes
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Helped me identify the correct model number to replace my burned out bake element in my 30 year OLD GE oven. Watched their online video on how to replace, asked my husband for the nut driver, and got it done. Called to place order, and customer service representative was fantastic. Reasonable price and FAST shipping. All other sites listed 7-10 business days. Would order from them again for both the service and fast delivery.

Date of experience: November 29, 2019
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

New York
1 review
0 helpful votes
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Slooooow shipping
December 1, 2019

My part was originally out of stock (and it was very clear that was the case). I ordered it anyway and it took about 5 days to be back in stock (not unreasonable). My part was sent via. Fedex on 11/15 from Louisville, KY to Lockport, NY (USPS would take 2-3 days to send anything). This part weighs maybe 1 ounce at the most not to be misunderstood as an oversize package... Today is day 14 and according to tracking, my package will be delivered in 3 more days. This is unacceptable.

Date of experience: November 29, 2019
PartSelect H. — PartSelect Rep
over a year old

Thank you for the review. It’s our priority to continue providing a great experience for customers like you and the best way for us to improve is through your feedback. We appreciate your taking the time to leave us the review.

Texas
1 review
0 helpful votes
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This is a great company!
November 29, 2019

My items came right on time and perfect fit. I fixed both my washer and dryer within 10 minutes. They work perfect now. Thank you!

Date of experience: November 28, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Angela, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

New York
1 review
0 helpful votes
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Our dishwasher was extremely loud and dishes were not getting as clean. The draining was also loud. We ordered the motor/pump and the drain pump and the parts arrived quickly, well packaged and complete. We were able to replace the two parts ourselves and the dishwasher is once again quiet and working well. A hair tie (elastic) appears to have been the downfall of the old motor. We did not see anything wrong with the drain pump but we didn't pull anything apart.

Date of experience: November 28, 2019
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Iowa
1 review
0 helpful votes
Follow J L.
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Right part right price
November 29, 2019

Needed part for older Sears dishwasher. He had the exact one, with description. Saved me $$ on repair / fast delivery. Highly recommended.

Date of experience: November 28, 2019
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

New York
1 review
0 helpful votes
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Incorrect part sent!
November 28, 2019

I ordered the exact replacement for one of the racks of our dishwasher, and an entirely different one was delivered. Now we have to return, not sure if we should try a second time? Such a pain. Thoughts?

Date of experience: November 28, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Sandra, Thank you for your review. We are sorry to hear you received the wrong part and have sent you a private message.

Missouri
2 reviews
0 helpful votes
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I have purchased several parts from Parts Select for my fridge. Thanks for being there.
If I have to I will order parts from them again.

Date of experience: November 27, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Theresa, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

North Carolina
1 review
0 helpful votes
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Quick delivery and parts are great quality. The drier door switch I purchased seems even sturdier than the original and was an exact fit making the repair very easy. The drier works perfectly again.

Date of experience: November 26, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Scott, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada