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PartSelect

3.5

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PartSelect Reviews Summary

PartSelect has a rating of 3.5 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
408
value
493
shipping
502
returns
117
quality
468
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Tennessee
1 review
0 helpful votes
Follow Phuck U.
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I used parts select to diagnose an issue with my oven. They indicated a part had a 99% chance to fix my issue, but it didn't. Am I the 1% or was the diagnosis flawed? They didn't respond to my email. Don't trust these folks...

Date of experience: December 18, 2019
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience. The percentages listed on our website are based on customer feedback on what parts fixed their issue. We apologize for any inconvenience.

New Hampshire
1 review
0 helpful votes
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The diagram was so helpful, vital, in fact, in figuring out which part was needed to repair my refrigerator shelf. Arrived promptly, fit beautifully! This was so easy, compared to my landlord ordering the wrong part from another company. Thank you!

Date of experience: December 18, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello MariePatrice, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

California
1 review
0 helpful votes
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Fast delivery
December 18, 2019

Part came quick and price was affordable personal use. B thank you thank you. I don't have anymore to say

Date of experience: December 17, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Elvira, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

New York
1 review
0 helpful votes
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Easy Peasy!
December 17, 2019

We entered our Refrigerator Model #, the part we needed and "wa-la" there it was. Within just 3-4 days we had our part, hooked it up by following a YouTube video and we've got ice again! Perfect! We saved a bundle of $$$ too! Thank you Parts Select!

Date of experience: December 16, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Joyce, Thank you for your review! That's great to hear and we are glad we could assist you with your repair and appreciate your taking the time to leave us feedback.

California
1 review
0 helpful votes
Follow Marie R.
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I was pleased with the product (hose) and the timely manner of its delivery. The person handling my request was very courteous and pleasant. I will do business again with your company if every I need your products. Thank you for your help.

Date of experience: December 16, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Marie, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Indiana
1 review
0 helpful votes
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Dryer was making a squealing noise. Figured it was either the belt or the rollers and didn't want to have to spend $500 for a new dryer, so I went the DIY route. Ordered the maintenance kit which included both belt and rollers as well as a new tensioner. The parts were easy to find, and the youtube video that came with the purchase provided an easy to follow step-by-step process to replace the parts. Also, by replacing the parts myself, it gave me the opportunity to clean out the excess lint inside the machine that the lint trap doesn't catch. Now the dryer is working well without the noise.

Date of experience: December 16, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello James, Thank you for your review! That's great to hear and we are glad we could assist you with your repair and appreciate your taking the time to leave us feedback.

Illinois
1 review
0 helpful votes
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Excellent repacement!
December 17, 2019

The lady that I talked to was very helpful. I was looking for a pretty obscure part for my whirlpool refrigerator and she managed to locate the correct part on a hard to read diagram. I installed it myself and no more leaking. Mission accomplished!

Date of experience: December 16, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Bobby, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Georgia
1 review
0 helpful votes
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Two purchase experiences
December 17, 2019

Twice I have had parts of my LG refrigerator to break and ordered parts from PartSelect. I received the parts needed and installed them. On one item the description in the owner's manual wasn't exactly what was on-line at Partselect and I was not sure I would get what I needed. This last time I noticed that I needed to remove a long metal cross bar from the broken plastic frame and insert it in the new part (no instructions).

Date of experience: December 16, 2019
PartSelect H. — PartSelect Rep
over a year old

Thank you for the review. It’s our priority to continue providing a great experience for customers like you and the best way for us to improve is through your feedback. We appreciate your taking the time to leave us the review.

New Jersey
1 review
0 helpful votes
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If you are not a professional, this is hard to do without any written instructions.
The package took a long time to arrive for the amount paid for shipping.

Date of experience: December 15, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Charles, Thank you for the review. It’s our priority to continue providing a great experience for customers like you and the best way for us to improve is through your feedback. We appreciate your taking the time to leave us the review.

North Carolina
1 review
0 helpful votes
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Spot On - Right Parts
December 17, 2019

Parts ordered fit refrigerator - cams for door - problem solved!
Picture was helpful when ordering as other sites only offered one part of the cam and I needed both.

Date of experience: December 14, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello John, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Illinois
1 review
0 helpful votes
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As my appliances are getting older and have tiny issues, PartSelect has always been my go to place for simple inexpensive parts that fix the problem. The diagrams and videos that they provide makes it very simple to diagnose, find and replace the part that I need. Their website is very easy to navigate and the parts are super easy to order and are very affordable. They are saved in my bookmark bar for when the next tiny issue pops up. Very pleased! Thank you.

Date of experience: December 14, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Darren, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Colorado
1 review
0 helpful votes
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Dryer Knob for timer
December 14, 2019

Shipping was fast and always had the part in stock. All thow this is the forth knob I have replaced. Inside plastic around spring insert keeps cracking.

Date of experience: December 12, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Ken, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. We apologize that our shipping prices are not as low as you expected. We only offer options that allow us to track packages, by using numbers generated by the shipping carriers. This helps us identify shipping progress for customers, as well as gives us information in case something were to happen to the order during transit. We try to keep our shipping prices as low as possible, but do also have to keep them at a level to help cover our shipping and handling costs. We hope this helps to explain the reasoning behind the prices!

Massachusetts
1 review
0 helpful votes
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My oven burner blew spectacularly the Monday before Thanksgiving. I was able to identify the correct replacement burner, order it, and receive it in time to prepare my extended family's meal. Whew! Thanks, PartSelect!

Date of experience: December 12, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Tim, Thank you for your review! That's great to hear and we are glad we could assist you with your repair and appreciate your taking the time to leave us feedback.

Virginia
1 review
0 helpful votes
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Very useful site
December 14, 2019

Normally parts sites are a pain to use. And when you finally think you have ordered the correct part, it shows up at your house and,, its wrong... Not with Parts Select. Great site, easy to use, correct parts that were shipped very quickly. They even offer install videos if needed. Great feature for those who may not have a high skill set.

Date of experience: December 11, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Jeremy, Thank you for your review! That's great to hear and we are glad we could assist you with your repair and appreciate your taking the time to leave us feedback.

Ohio
1 review
0 helpful votes
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Excellent service
December 13, 2019

I needed a new latch mechanism for a washer. I called and got someone who understood my problem and had the solution. Two days later the correct part arrived, I installed it, and was back in business.

Date of experience: December 11, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Ron, Thank you for your review! That's great to hear and we are glad we could assist you with your repair and appreciate your taking the time to leave us feedback.

Illinois
1 review
0 helpful votes
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I'm a customer for life!
December 11, 2019

I have been a customer for a few years now and here's the reasons why... PartSelect always has the right part, always has the best price and I cannot be more impressed with how fast my orders arrive.

Date of experience: December 10, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Steven, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

California
2 reviews
0 helpful votes
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Find The Part HERE!
December 11, 2019

This is the site for those that need the right part. I wasted my time and money with other spots. Thank you PartSelect.

Date of experience: December 10, 2019
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Massachusetts
1 review
0 helpful votes
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Instructions from others that did the job helped me figure out exactly what was wrong and what parts I needed. Quality parts delivered quickly. Fixed my dish washer in no time. Very happy. Recommend.

Date of experience: December 9, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Bryce, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Tennessee
1 review
0 helpful votes
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Great experience!
December 6, 2019

I ordered the door gasket, and it was delivered as promised. I watched the film on replacing it, had no problems installing the gasket, no more leaks! All is GOOD!

Date of experience: December 5, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Sherry, Thank you for your review! That's great to hear and we are glad we could assist you with your repair and appreciate your taking the time to leave us feedback.

California
1 review
0 helpful votes
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Dishwasher rack repair
December 5, 2019

My parts ordered came quickly. I watched a YouTube video and was able to switch out the broken parts quickly. The only problem was the small screw adapter included was difficult to use. Other than that, it was very easy.

Date of experience: December 4, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Jamie, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada