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PartSelect

3.5

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PartSelect Reviews Summary

PartSelect has a rating of 3.5 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
408
value
493
shipping
502
returns
117
quality
468
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Florida
1 review
0 helpful votes
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2007 washing machine knob
February 28, 2020

I AM HAPPY with my 2007 GE washing machine Unfortunately, this month the knob broke. I immediately called partselect and gave them the correct model and serial number found written on my instruction manual. The ordered part arrived in approx 7 days and now i can wash. Shipping /handling a little bit pricey.

Date of experience: February 27, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Alice, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. We apologize that our shipping prices are not as low as you expected. We only offer options that allow us to track packages, by using numbers generated by the shipping carriers. This helps us identify shipping progress for customers, as well as gives us information in case something were to happen to the order during transit. We try to keep our shipping prices as low as possible, but do also have to keep them at a level to help cover our shipping and handling costs. We hope this helps to explain the reasoning behind the prices!

Minnesota
1 review
0 helpful votes
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Parts arrived in timely manner. Parts were as described and fit perfectly. Fair price on parts. I would suggest being able to enlarge the parts exploded view for easier viewing. Will use again!

Date of experience: February 27, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Donald, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. It’s our priority to continue providing a great experience for customers like you and the best way for us to improve is through your comments. We appreciate your taking the time to leave us the review.

California
1 review
0 helpful votes
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Ordered the part and it arrived on schedule as promised. The only issue I had is it was not an exact replacement so had to modify the stove (drill a hole) to actually mount the replacement part. Once installed, the replacement part worked flawlessly.

Date of experience: February 26, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Bob, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. We do apologize that the part did not match the original. Although we receive all of the parts we sell directly from the manufacturers, they do modifications and updates to make their parts more efficient.

California
1 review
0 helpful votes
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PartSelect is top notch!
February 27, 2020

With the help of the team via Customer Service and the forum feedback, we were able to fix our oven! Very informative and the website is so easy for ordering (excellent delivery too). Very happy to do business again and again! Thank you everyone for your professionalism and support!

Date of experience: February 26, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Carolyn, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Utah
1 review
0 helpful votes
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Great Service
February 27, 2020

I have been struggling with a dishwasher tray and silverware holder for a couple of years. The dishwasher still cleans like a charm, but the wheels on the tray have long since bit the dust (the dishwasher is 21 years old). Also, the silverware holder has also weakened with age and items poke through the bottom and stop the washer arm. My daughter was visiting and as soon as she saw the issue she was able to identify and order the parts from PartSelect. I now have a fully functional dishwasher that I do not have to struggle with. What Joy!

Date of experience: February 26, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Pauline, Thank you for your review! That's great to hear and we are glad we could assist you with your repair and appreciate your taking the time to leave us feedback.

North Carolina
1 review
0 helpful votes
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Ice maker repair
February 27, 2020

Purchased a ice maker/ water valve for my whirlpool refrigerator. Easy to replace new valve bolted right up. Making ice now. Great price good quality.

Date of experience: February 25, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Kevin, Thank you for your review! That's great to hear and we are glad we could assist you with your repair and appreciate your taking the time to leave us feedback.

Florida
2 reviews
0 helpful votes
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So Fast
February 25, 2020

I have ordered many times from this place and even y last order was here quicker than I thought it
Could get here! So Happy!

Date of experience: February 24, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Sue, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

New Jersey
1 review
0 helpful votes
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Making it easy
February 21, 2020

I stumbled upon their website during a search on dishwasher repair and found everything I needed to do it myself. Diagnosed the problem, videos on repairs, parts in stock and delivered in 2 days. Saved $$ doing the repair myself.

Date of experience: February 21, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Gary, Thank you for your review! That's great to hear and we are glad we could assist you with your repair and appreciate your taking the time to leave us feedback.

Texas
2 reviews
0 helpful votes
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"Great Part Received"
February 21, 2020

The part was on the money all I needed to do was to plug it in. Works like a brand new Fridge now.
I highly recommend Part Select.

Date of experience: February 20, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Greg, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

District of Columbia
1 review
0 helpful votes
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Parts select had an easy to navigate webpage that laid out the parts that I needed for the clothes drier in my basement. The percentages to indicate what part was likely to be the culprit was very helpful, as was the linked video instructions for the parts.

Overall, a great experience on what can be a daunting challenge in the realm of repairing old appliances.

Date of experience: February 20, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Darin, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Washington
1 review
0 helpful votes
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Great Parts Access
February 20, 2020

I love the ease of their website for finding parts for my refrigerator and the ease of ordering as well as the speed in which I received the parts

Date of experience: February 19, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Gregory, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Louisiana
1 review
0 helpful votes
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Trust The Experts
February 20, 2020

Ordered a replacement overhead microwave door. It installed in less than 5 minutes with a simply push of a button.
I got the correct item on time and at a great price! Couldn't be happier. Thanks PartSelect!

Date of experience: February 19, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Laverne, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Ohio
1 review
0 helpful votes
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Thank you for replacement
February 18, 2020

Make it easier to find tje product it was hell finding the product because of company transitions and combining of products and services

Date of experience: February 17, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Willie, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Ohio
1 review
0 helpful votes
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The plastic gear on my original washer control knob had stripped and needed to be replaced. PartSelect had the item in stock at a reasonable cost and also provided a video on how to make the repair. It was easy and quick.

Date of experience: February 16, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Mark, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Texas
1 review
0 helpful votes
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Bosch Dryer Magic
February 17, 2020

What can I say? The part shipped in less than 3 hours after I ordered it and arrived sooner than expected. I replaced the door hinge on my Bosch drier and was back doing laundry in no time at all. Great service and I cannot say enough good things about the company.

Date of experience: February 16, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Tim, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Oregon
2 reviews
0 helpful votes
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Excellent service
February 17, 2020

I recently ordered parts for a refrigerator as well as for my dishwasher. PartSelect not only had the parts, they also provided a video showing how to install them. I am very happy with my purchases, and will definitely order from PartSelect again if I need anything for my appliances.

Date of experience: February 15, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Patricia, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Tennessee
1 review
0 helpful votes
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Excellent Service
February 17, 2020

Really appreciated the customer service video showing how to replace the parts that I ordered. This made things so much easier.

Date of experience: February 15, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Dale, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Oregon
1 review
0 helpful votes
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Dryer repair
February 15, 2020

I ordered new drum rollers and a new idler and a new drum belt for our dryer. While i was having issues finding everything i needed at other shops i found the correct parts thru parts select. Everything went easy and the installed new parts will give me a long service life as they are quality parts. And the correct ones. It cost so much less keeping the older appliances working as they should by getting the oem parts thru parts select. Love our older machines that give us good service

Date of experience: February 14, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Charles, Thank you for your review! That's great to hear and we are glad we could assist you with your repair and appreciate your taking the time to leave us feedback.

Florida
2 reviews
0 helpful votes
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Great customer service!
February 15, 2020

They found my part that no one else could find and I was very grateful! The part was no longer made but they found an equivalent and it worked perfectly! Thank you!

Date of experience: February 14, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Dave, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Oklahoma
1 review
0 helpful votes
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Perfect
February 14, 2020

The part I purchased for my dishwasher was an exact replacement. Good service all the way around. Glad I only had to open the door and drop it in.

Date of experience: February 13, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello George, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada