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PartSelect Reviews Summary
PartSelect has a rating of 3.5 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.
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I went to the website with the model number of my gas range. It asked me what the problem and offered me suggestions for what was wrong. The igniter was the first item listed. I watched a YouTube video to see how to install it and in a short time it was fixed. It was less than $50 with shipping. No need to buy new! Thank you so very much!
The replacement parts came in a very timely manner. The problem is that it irks me to think that the refrigerator is fairly new and the parts that came on it broke so soon. Just fell off the door.
Hello Patricia, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Part fit fine, as I would expect. Shipping was entirely too long. Took 10 days from order to receive. Anyone who needs your appliance up and running quickly, this is not the place to order, I would recommend a different supplier..
Hello Al, Thank you for your review. We appreciate your feedback. We are sorry to hear about the shipping time frame delay in your order. It’s our priority to continue providing a great experience for customers like you and the best way for us to improve is through your feedback. We appreciate your taking the time to leave us the review.
Needed parts to repair my refrigerator. Found them quickly and had them a few days later. Worked great.
Hello Michael, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Found parts for 25yr old washer parts easy to find on website. Nice to have parts diagram to look at. Also instalation videos are helpful thanks PartsSelect.
Hello Greg, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
The ordering process was quick and easy. I simply entered the serial number of my appliance into the PartSelect system and was shown the appropriate part. It was shipped to my home swiftly, and I installed it myself. It works perfectly, and I couldn't be happier about it. That part probably saved me $300 or more by not usig a repairman. I'm very pleased with PartSelect!
Hello Linda, Thank you for your review! That's great to hear and we are glad we could assist you with your repair. We appreciate your taking the time to leave us feedback.
Part was just as described and fast shipping. I am very satisfied doing business this company and would recommend them any time.
Hello Roy, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Used the recommended part replacement diagnosis and ordered a couple parts. They came very quickly and were good quality. Swapped the parts out and TaDa! Dryer working like new. Save a couple hundred dollars by doing it my self!
Hello Melonie, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Our Microwave is older (10 years) and we were afraid they would not have the parts we needed but they did. Quick shipping and reasonable prices.
Hello Tamra, Thank you for your review! That's great to hear and we are glad we could assist you with your repair. We appreciate your taking the time to leave us feedback.
I needed the large bottom shelf for my refrigerator - you know, the one that holds the two drawers - and when it breaks, you're stuck with two drawers and no shelf space above them?
I grabbed a photo with my phone of the refrigerator model number, did a search with the words "parts for Hotpoint XXXX" and BAZINGA - they had it, and I received it only 3 days later.
Easy website to use, the part fit perfectly even though it was a later iteration (a better one in fact) and I have to say, outstanding job.
Hello Joe, Thank you for your review! That's great to hear and we are glad we could assist you with your repair. We appreciate your taking the time to leave us feedback.
The side rails for our refrigerator broke, and i was unsure which ones to buy. I sent an email and photos of the type of refrigerator and of the broken rail to customer service. They responded quickly, and my order arrived promptly. I will buy from them again if the need arises.
Hello Nedra, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
The knob on my 9 year old clothes dryer cracked and needed repair/ replacement. I found this web site and couldn't be happier. The part was easily found, ordered, and arrived with in a few days. Simple, easy to follow instructions were included and a big problem became a quick fix. Thank you!
Hello Jamie, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
GE parts were out of stock at the GE website so PatsSelect came through but were 20% more expensive than what would have been from GE.
Hello Russ, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. We apologize that our prices are not as low as you expected. We do our best to keep our prices as low as possible, while ensuring the quality of everything we send you. Please keep in mind, we sell brand new, high quality, original manufacturer parts, usually below the manufacturer's suggested retail price (MSRP).
As an added feature, we offer a one year warranty on all our parts, even though many manufacturers do not, some manufacturers warranty the same parts for as little as 90 days. We hope this helps to explain the reasoning behind our prices!
Was very easy to find part on website and easy purchase. The catalogue allowed to compare similar products and easy navigation.
Hello Ricardo, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
I was happy to receive the correct part for my Whirlpool dishwasher. I was happy to see the very good instructional video. I am happy that the installation was easy and it works well. The lady that took my order on the phone was helpful and a pleasure to speak with. The part was delivered to my home a few days after I made the request and it was well packed and intact. Good job! By the way, I'm HAPPY.
Hello Philip, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
I have used your web site several times to find parts, the site is getting easier to use over the first time I used it. I really appreciate that fact. The parts that I receive have always been "top notch" replacements probably better than the original. Thank You for always filling my request and especially for being there!
Hello Dennis, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Very pleased with purchase. Works perfectly! I recommend this company. Having youtube as a guide on how to fix things saved me a lot of cash.
Thank you for your review! We're glad to hear we could help you and that you found our videos useful. We appreciate your taking the time to leave us feedback.
As one who was in the refrigeration repair industry, now retired I found your site easy to navigate. My repair went as planned. Thank you for the fridge magnet, I will use for any future repairs.
Hello Richard, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Needed a part for Whirlpool stove. It came very quickly and was the correct part. Very happy and will definitely use them again if I need another appliance part.
Hello Ruby, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
I was able to find the parts, ordered them, installed them, and they worked.
Overnight shipping option is great to have.
Hello Eduardo, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
From the business
Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Tammie, Thank you for your review! We're glad to hear we could help you and that you found our videos useful. We appreciate your taking the time to leave us feedback.