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PartSelectReviews 2,146

3.2

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PartSelect Reviews Summary

PartSelect has a rating of 3.2 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
408
value
493
shipping
502
returns
117
quality
468
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New York
1 review
0 helpful votes
Follow Jared R.
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Thir is the company I've learned to go to first for appliance parts. They always have exact replacement parts in stock. And at a reasonable price. Knobs always need to be exact. The phone representative was patient with me, fully knowledgeable about what I needed and Professional. Shipping was quick and parts fit perfectly. Thank you PartSelect.

Date of experience: April 29, 2023
District of Columbia
1 review
0 helpful votes
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The cycle selector knob broke on our nearly 20 year old GE washer. I had little hope of ordering one online, but PartSelect not only had one, based on the machine's model #, but sent it to us very quickly. We were able to just slide it onto the bar and the machine worked perfectly. It saved us a repair call.

Date of experience: April 29, 2023
Illinois
1 review
0 helpful votes
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I was not sure what part I needed so I emailed them. They emailed me right back with the correct part. I ordered it at a lower price than I had seen elsewhere. It was shipped very quickly and packaged so well. I am not sending a photo because the refrigerator drawer is already full.

Date of experience: April 29, 2023
New York
1 review
0 helpful votes
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Was able to get the exact part needed the first time. User friendly website, mistake proof, fast delivery and fully informed from the initial order placed, updates as the order was processed and informed as the delivery was pending. Followed up after the delivery to see if satisfied and if any follow up needed.

Date of experience: April 26, 2023
Florida
1 review
0 helpful votes
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Baking Element
April 27, 2023

Needed to replace a broken baking element in our older oven. I was able to find a suitable replacement part on their site pretty easily. Ordered the part Sunday evening and had it by Thursday of that week. Simple installation and the oven works great now.

Date of experience: April 26, 2023
California
1 review
0 helpful votes
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Fridge seal
April 27, 2023

I think the seal fits but now my fridge door won't stay closed, so that is frustrating. Maybe if the seal came with instructions on how to install the seal it would work.

Date of experience: April 25, 2023
Florida
1 review
0 helpful votes
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Best customer service
April 24, 2023

Best customer service helpful nice and quick my part went bad soon contact them they responded quickly and address the issue and send me new one

Date of experience: April 23, 2023
Mississippi
1 review
0 helpful votes
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Aging Oven Revived
April 22, 2023

The broiler element failed on my very old wall oven, possibly even original to the house and I feared that a huge replacement expense was looming. PartSelect to the rescue--replacements for both broiler and oven elements were available, shipped immediately, price was much lower than another online site. The elements are installed and functioning perfectly now, proving that repair is possible for older appliances.

Date of experience: April 21, 2023
Maryland
1 review
0 helpful votes
Follow Eugene S.
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Was given a refund authorization number and sent product back since it wasn't what was needed.Was told to pay for shipping and when the refund came back it was not for the price of the product.Called and they said that the warehouse said it was installed and rejected the refund which it was not installed.Told them that I wanted the part back since they kept my money and they said they couldn't do that.So basically you had me send part back and kept the money.I WILL NEVER BUY ANOTHER PART FROM THEM.

Date of experience: April 21, 2023
New Mexico
1 review
0 helpful votes
Follow Carleton T.
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Was able to quickly Identify a needed door panel for an 18 year old freezer. Part was received in a timely fashion and fit perfectly.

Date of experience: April 20, 2023
Florida
1 review
0 helpful votes
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We ordered dishwasher top rack parts. They were exactly as expected. Relatively easy to install and are working well. It was easy to replace with two of us because the rack itself is so sturdy we needed two sets of hands. The price was very reasonable Best of all we didn't have to call a repair person. Recommend viewing the videos.

Date of experience: April 20, 2023
Louisiana
1 review
1 helpful vote
Follow Michael G T.
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Glad to find part but $96 for a plastic dryer pull handle? Really?
Definitely shop around next time

Date of experience: April 19, 2023
Ohio
1 review
0 helpful votes
Follow Nancy U.
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I was really having trouble finding new knobs for our cooktop. I camr across PartSelect online, called the number and actually spoke to a person! She was so helpful and sent me a pic of the knobs. The right knobs at a great price.

Date of experience: April 15, 2023
North Carolina
1 review
0 helpful votes
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Easy and helpful
April 14, 2023

Found what I needed and it helped to have a percentage of success for each part in whether or not it would fix the problem. The installation video was a lifesaver for someone with limited experience

Date of experience: April 13, 2023
Kansas
1 review
0 helpful votes
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Quick and Easy
April 15, 2023

Parts I needed were easy to find & order ('12 TSX full set pads & rotors). Arrived as promised! A+++

Date of experience: April 13, 2023
New York
2 reviews
0 helpful votes
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Awesome
April 14, 2023

We have a 20+ year old Frigidaire refrigerator that needed a door cam and also the part that holds the meat drawer up. We were easily able to figure out exactly what parts we needed. Ordering was simple and delivery was prompt and parts were as good as the originals!

Date of experience: April 12, 2023
New Hampshire
1 review
0 helpful votes
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Easy and affordable
April 14, 2023

Needed to find a part for a 10+ year old oven. They had exact part, it was easy to find, it shipped quickly and it was very reasonably priced. What more can you ask for?

Date of experience: April 12, 2023
Missouri
1 review
0 helpful votes
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We bought a vaca home where the dishwasher upper rack had broken wheels. Googled the dishwasher brand and found the partselect.com website which listed our model # and a replacement dish rack kit (site included a video on how to install said kit). Ordered kit and followed video on the installation. Installed in less than 30 minutes, dishwasher is like new. Highly recommend!

Date of experience: April 5, 2023
Ohio
1 review
0 helpful votes
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The website is easy to navigate and check out is easy. Searched using the model number of my washer and what I thought the piece was called. Found it quickly using the pictures and descriptions.

Date of experience: March 30, 2023
Texas
1 review
0 helpful votes
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Easy fix
March 30, 2023

Washer was not draining water from tub and googled the error code and was able to get the part next business day. Was easy to repair and only took about 30 minutes. If we would have waited for someone to repair we would have been without a washer for a week and would have paid more money. I will use PartSelect again if needed in the future.

Date of experience: March 30, 2023

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada