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PartSelect has a rating of 3.2 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.
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Have been searching for a replacement refrigerator veggie bin which was unsuccessful until I ran across PartSelect.com. The customer service rep was extremely helpful in getting me the part that I needed within a couple of days and the part fits perfectly. Thanks PartSelect!
I thought maybe I could find the parts for my stove so I Googled it (as our teenagers say) and found this company. Super easy and quick shipping. Go with these guys, you will be pleased.
Pretty clear they do not update their website for items they no longer have or have access to. Customer service is terrible as you basically can not talk to a real person. Will be interesting to see if and when they refund my PayPal money for the part I ordered. Lesson learned.
I submitted a review/summary of my experience with the 1st (and only) part I ordered. It was the right part, but was 3x the cost of where I could get it other places, and it did not correct the problem.
Sent a review. Received no response. And now I get another survey asking me again how did you perform. This review is a little more critical than the first. If you ask for my feedback and I share a frustration, I would be OK if you responded. So much for these auto generated surveys.
My dishwasher started making a beeping noise and displayed flashing lights when I tried to shut the door. I googled repair options and came across Partselect.com. The site identified common problems and showed a video of how to replace the door sensor. I bought the replacement, it arrived quickly, and rewatched the repair video. Followed it to a tee, and guess what? Yep, it worked like a charm. I hope my appliances stay "healthy", but if not Partselect.com is my go to site!
The water dispenser on our fridge stopped working. I researched what the problem was ordered my parts from PartSelect and in 3 days the correct parts arrived and I was able to repair our water dispenser.
Ordered a start/stop button for my GE Washing Machine. It is specifically listed as the (part number) START/STOP BUTTON. What I got was the rubber dust cover for the actual start/stop button. Paid $18.80 for the button, $9.25 for shipping, and $2.53 for tax, for a total of $30.58. Called customer service and was told that I got what I ordered. To get what I need is apparently the complete control board, at a cost of $200.00, plus shipping and tax. Plus, to return the thing they sent my would be on my dime. I would have to pay the return shipping. Not worth the cost or effort. I will find a different parts supplier in the future.
Was able to get the exact part I needed, and it was shipped quickly. Using video and install instructions I was able to find, fixed the my washer myself in less than a week. Working like new now. Thanks Partselect.
This website is so easy to use and they have all of the prints organized in an easy to search database by make and model number that makes finding your parts a breeze. I needed the correct igniter for my Jenn Air oven, and I was able to find the correct part immediately. The part arrived in excellent condition, with support to locate a YouTube video that showed me exactly how to easily change out the part myself in under a half hour. I probably saved myself hundreds of dollars avoiding having to call a serviceman for something that was so easy.
This is a great company for finding hard to find parts. My Maytags would be gone if not for this company.
My parts arrived timely and well-packaged. I searched You Tube for a video on how to replace the parts on my dishwasher and had it finished in less than 30 minutes.
My 20 yr old kitchenAid dishwasher sprung a leak. Had my brother come and take a look at it and found a connector was cracked. Looked up the model # on parts select.com. The photos made it easy & the part numbers lined up. We ordered & got it in the mail within six days. Thanks to the video, installation went very well and I couldn't be happier that I didn't have to call a plumber…. My brother is very adept at fixing things which also made life easier! Partselect.com made it possible… Thanks!
I ordered replacement parts for my Bosch dishwasher. The parts were genuine Bosch parts, arrived quickly and work perfectly. No issues.
Easy to navigate website with pictures of the part - nice blurb describing the installation process really helped!
These folks have everything and are very helpful with information and guidance. The website is easy to navigate and customer service is available when stuck.
THE WORST. BEWARE. Horrible customer service. I ordered a part for my freezer February 10th. They did ship quick on February 12th from literally 5 hours away from me. Long story short I still don't have the part one month later after I paid extra for 2-3 day shipping. The part obviously got lost. I emailed them Feb 16th. They said to wait until the following week and they would file a claim. Not one response or follow up from them. I have lost Hundreds of dollars in food. Do yourself a favor and buy from anywhere but this place. No surprise. Carrier is Fedex that won't even let me file a claim unless I have something in writing from this POS company.
Parts select makes it so easy to order parts for any appliance. If you have the model number and know what you're looking for if you can't find it online, you can call and they'll help you through any purchase from a dishwasher cup cover to a replacement, stove element, and they get you the product as soon as possible a great great company to work for. I will always use them for all my needs.
The best place to get the parts you need, at a great price. I use them for years, and always they had the part I needed. And shipping is quick.
Bought a part for my Kitchen aid dishwasher and paid an extra 11 dollars for two day delivery and ended up waiting for one week. I contacted them and they never replied. Furthermore, I paid 45 usd for the part and it came missing items. I also found it in a set of two pieces on Amazon and Kitchen aid website for 22.50. Stay away, dishonest!
The part sent to me was exactly right, just the one I needed. However I am an old lady, not knowledgeable about fixing things. It took me three lengthy attempts to get this part in right. What I needed were instructions, but there weren't any with the part. On the other hand, I'm much pleased with how it now works.
Answer: Completely legit. My order was exactly what I needed and they arrived a day before I expected.
Answer: I called to place my order and they answered within a couple minutes. I called to let them know how pleased I was with my order when it arrived today and again they answered within a couple minutes.
Answer: Hello Shoyab, Thank you for your inquiry. How can we help you with your repair?
Answer: Hello Hassan, Thank you for contacting us. Based on your model number and our symptom list, the defrost thermostat is the most likely cause. You can test the part with a multi-meter to see if it is functioning properly.
Answer: I cannot answer for the company however, as a banker, I see charges come through clients accounts with similar errors and rarely is a small amount like that ever noticed by the company. I doubt they even noticed.
Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.

