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PartSelectReviews 2,146

3.2

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PartSelect Reviews Summary

PartSelect has a rating of 3.2 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
408
value
493
shipping
502
returns
117
quality
468
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New York
2 reviews
0 helpful votes
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Received in a very timely manner. Loved that a "how to video' was posted on the site to guide you through the installation.

Date of experience: August 7, 2019
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review! That's great to hear and we are glad we could assist you with your repair and appreciate your taking the time to leave us feedback.

Georgia
1 review
0 helpful votes
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So, ordered part and four days later part arrived. Incredibly fast service. Four days includes day I ordered it after hours. I did not choose expedited service. Four days? I'll take that every which way to Sunday!

Date of experience: August 6, 2019
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review! That's great to hear and we appreciate your feedback.

Nevada
1 review
0 helpful votes
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Poor
August 6, 2019

I spent a lot of money on my RO filters. They came in a plastic bag! I was shocked that you would be careless and not put them in a box. This wasn't a cheap purchase.

Date of experience: August 6, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Andrea, Thank you for the review. It’s our priority to continue providing a great experience for customers like you and the best way for us to improve is through your feedback. We appreciate your taking the time to leave us the review.

Florida
1 review
0 helpful votes
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Grill cover dlg4871w
August 4, 2019

Both parts were wrong, called your customer service, talk to a lady name as kim, she told i had to go back to lg for the parts. Sorry. Not and answer i was looking for. You lost a customer..

Date of experience: August 4, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello George, Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience with us. We would be happy to look into the situation for you if you can send us a private message with your order number. We apologize for any inconvenience.

Maryland
2 reviews
0 helpful votes
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I've gotten a few things from these guys over the years, never been disappointed. Highly recommend.

Date of experience: August 4, 2019
Georgia
2 reviews
0 helpful votes
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Had to replace an element in a 14 year old wall oven---couldn't find it even at the manufacturer's parts site--part select had it; fast shipping, too, had part in less than a week

Date of experience: August 3, 2019
Texas
1 review
0 helpful votes
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We have been purchasing from PartSelect.com for years, to help us find the right part. Shipping is usually pretty quick, and it has always been a good repair.

Date of experience: August 2, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Vicki, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Indiana
1 review
0 helpful votes
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Although my "repair" was a simple one, locating the exact part was easy. I bought a Kitchenaid oven/microwave combo that had been a display unit and was on clearance. It was missing the center turntable mount. Using the model number, I was easily able to locate the part. It arrived well packaged, in a timely manner and fit perfectly. I will use PartSelect again, if the need arises.

Date of experience: August 2, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Sue, Thank you for your review! That's great to hear and we are glad we could assist you with your repair and appreciate your taking the time to leave us feedback.

Michigan
1 review
0 helpful votes
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Perfect replacement!
August 2, 2019

Repair was made easy with the excellent video that they supplied with the order confirmation! I will definitely order from them again.

Date of experience: August 2, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello James, Thank you for your review! That's great to hear and we are glad we could assist you with your repair and appreciate your taking the time to leave us feedback.

Texas
1 review
0 helpful votes
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Customer service is great. I had to return a part. They responded promptly and refunded payment in a timely manner.

Date of experience: August 2, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Barry, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

New York
2 reviews
0 helpful votes
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GE dishwasher repair
August 2, 2019

The door latch assembly failed on our 10 year old dishwasher. Opting to repair the unit rather than replace it we searched the web for replacement parts. We found the partselect website and quickly found the parts needed at very reasonable prices. We ordered the parts and within 7 days the parts arrived. They were identical to the original parts and installed very easily. We highly recommend this supplier for availability of parts, ease of ordering and quick delivery.

Date of experience: August 1, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Garry, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

New York
1 review
0 helpful votes
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Website was easy to use, finding exactly what I needed as a replacement part. Part was exactly as described. I particularly appreciated that the plastic part was packed well in shipping.

Date of experience: August 1, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Alice, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Minnesota
1 review
0 helpful votes
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I needed a door latch for my microwave. I went to their website and was not sure which part to order, so I called them, they answered right away (no hold time), they knew what part I wanted, took my billing info, and my part arrived a day or so later. It was the right part and I fixed the microwave!

Date of experience: August 1, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Robert, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Maine
1 review
0 helpful votes
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Slow shipping
July 31, 2019

Paid extra for 2-3 day shipping. Took 7 days. Would respond to my emails. Will never buy from again. A least the part came right.

Date of experience: July 31, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Michael, Thank you for your review. We are sorry to hear about the delivery delay on your order. We have sent you a private message.

Arizona
1 review
0 helpful votes
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This was my first experience with PartSelect and I have no issues with their response time and the package was packed well and the part was correct and it provided a successful fix to the ceramic cooktop of the stove. I would likely use PartSelect again. Just as a caveat, I rarely give any company a 5 star review (always room for improvement), so understand that a 4 star review is an excellent review for me.

Date of experience: July 31, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Theresa, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Germany
1 review
0 helpful votes
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Awesome
July 31, 2019

I really enjoyed how easy it was to find the part and how easy it was to get it to me. O also appreciated the short video on how to install the part.

Date of experience: July 30, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Jeremy, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

New Jersey
1 review
0 helpful votes
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Easy to order
July 29, 2019

I ordered a part for my refrigerator. It was easy to find, order and I received it timely. Thanks!

Date of experience: July 29, 2019
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Alabama
1 review
0 helpful votes
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Easy search on website for parts available. Parts were received in a timely manner. Parts were exactly as described. Would recommend to anyone looking for appliance parts.

Date of experience: July 29, 2019
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Indiana
1 review
0 helpful votes
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Great
July 29, 2019

I was able to purchase what I needed because their website broke down my refrigerator in a way I could easily identify the part I needed.

Date of experience: July 28, 2019
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Georgia
1 review
0 helpful votes
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Easy
July 29, 2019

Our dryer is pretty old and the latch broke. I didn't have to search for what I needed in local hardware store to solve my problem at a reasonable price.

Date of experience: July 28, 2019
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada