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PartSelectReviews 2,146

3.2

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PartSelect Reviews Summary

PartSelect has a rating of 3.2 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
408
value
493
shipping
502
returns
117
quality
468
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California
1 review
0 helpful votes
Follow NICOLAS C.
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Was very glad to see parts I needed to fix my washer were available for immediate delivery.
Parts arrived within 2-3 days so that was a plus for me.
I have used PartsSelect before multiple times and will continue to do so because parts needed are usually available, reasonably priced and shipped out in due order.

Date of experience: August 20, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Nicolas, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

California
1 review
0 helpful votes
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I ordered two replacement lightbulbs for a GE microwave hood. They arrived as two small boxes tumbling around a larger box. Kindergarteners could have packed them better. One of the lightbulbs was broken, but when I emailed customer service for a replacement... CRICKETS! I ordered another lightbulb from Amazon. I should have guessed earlier that it would be a fraction of the cost.
I WOULD NEVER CONSIDER ORDERING ANYTHING AGAIN FROM THIS RIDICULOUSLY OVERPRICED AND UNRESPONSIVE VENDOR.

Date of experience: August 20, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello William, Thank you for your review. We are sorry to hear about your experience with us and have sent you a private message.

Illinois
1 review
0 helpful votes
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Met my expectations
August 21, 2019

I ordered the part, received exactly what I ordered, and shipping timeline was met.
Great experience!

Date of experience: August 20, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Daryl, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

New York
1 review
0 helpful votes
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Frigidare Freezer Key
August 19, 2019

Lost the key to our Freezer many years ago. Finally decided to purchase a new one. This site was easy to use cross referencing my Model number with an exploded diagram and parts list. Easy to use, key arrived a few days later. Ordered two keys and both function as new parts.
Ethan

Date of experience: August 17, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Ron, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

California
1 review
0 helpful votes
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Easy to use website and locating part needed. I have used for the past 10 yrs will never use another website. Thank you

Date of experience: August 17, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Janet, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

California
1 review
0 helpful votes
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Very pleased
August 19, 2019

PartSelect identified the part I needed exactly - water pump for dishwasher. The video on my order confirmation page was very helpful, although the old guy made it look a bit easier than it was, he also gave suggestions that were very helpful. Part arrived in good timing.

Date of experience: August 17, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Barclay, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Pennsylvania
1 review
0 helpful votes
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Part select was reasonably priced and easy to navigate. The product guides and descriptions as well as the Manuals made ensuring that I got the correct piece easy. I needed a support for a refrigerator shelf and with the fridge # I was able to find exactly what I needed with the picture guide. Shipping was fast and installation was easy.

Date of experience: August 16, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Brooke, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Michigan
1 review
0 helpful votes
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No quality control one threaded hole larger than other 3 price very high 162 dollars for a door hinge for maytag front load washer.

Date of experience: August 16, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Joseph, Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience and have sent you a private message.

Illinois
1 review
0 helpful votes
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Good part
August 17, 2019

Super easy to order. No problem with arriving on time. The dryer knob works and fits well. I will order again if I need anything.

Date of experience: August 16, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Joann, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Virginia
1 review
0 helpful votes
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We have a rental business and find this to be a great place to purchase many parts for appliances. We have used PartSelect many times and have always found what we are looking for. Parts have been shipped in a decent amount of time.

Date of experience: August 16, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Great, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Ohio
1 review
0 helpful votes
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Easy to find
August 17, 2019

I have been purchasing parts from here for years. I am a do it yourself person, so I need to get the right part without guessing. For the last 10 years of getting parts from PartSelect, not one time has it been wrong.

Date of experience: August 16, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Geoff, Thank you for your review! That's great to hear and we are glad we could assist you with your repair and appreciate your taking the time to leave us feedback.

South Carolina
2 reviews
0 helpful votes
Follow Joann P.
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Ordered parts for washing machine and dryer. Website made it easy to find these replacement parts for my older model machines. Each part I ordered linked to a video showing how to remove old part and install new part. The videos were very easy to follow. Parts arrived very quickly. Overall a great experience with partselect!

Date of experience: August 15, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Joann, Thank you for your review! That's great to hear and we are glad we could assist you with your repair and appreciate your taking the time to leave us feedback.

New Jersey
1 review
0 helpful votes
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Fantastic
August 17, 2019

Original dryer belt on a 29 year old Maytag passed on. I did not think that I would fine a replacement, but Part Select came through and at a really good price. Received in five days and the videos on website convinced me that I could repair the dryer. Finished the job in two hours, most of the time was cleaning 29 years of dust/lint out of the cabinet.

Date of experience: August 15, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello George, Thank you for your review! That's great to hear and we are glad we could assist you with your repair and appreciate your taking the time to leave us feedback.

Illinois
1 review
0 helpful votes
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Dishwasher door repair
August 15, 2019

Purchased parts to repair door on the dishwasher. Made decision based on your repair video which was dead on for doing the repair. Parts fit perfectly and door now functions correctly again

Date of experience: August 14, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Thaddeus, Thank you for your review! That's great to hear and we are glad we could assist you with your repair and appreciate your taking the time to leave us feedback.

Massachusetts
1 review
0 helpful votes
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We have used PartSelect twice. Easy website. Great prices. I did shop around online and Part Select won.

Date of experience: August 14, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Joyce, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Ohio
2 reviews
0 helpful votes
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I was hesitant to take my washing machine apart, but after watching your video, It was an easy fix. Took less than an hour and my washer works like new. Saved me $500.
Thank you

Date of experience: August 13, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Michael, Thank you for your review! That's great to hear and we are glad we could assist you with your repair and appreciate your taking the time to leave us feedback.

Texas
1 review
0 helpful votes
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Still waiting
August 12, 2019

Ordered parts two weeks ago. I've received the $10 part but not the $100 part. I've paid for both but need the $100 part to install the $10 part. No communication on when my part will arrive.

Date of experience: August 12, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Mike, Thank you for your review. We are sorry to hear about the delay for your part. We have sent you a private message.

Illinois
1 review
0 helpful votes
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Had to order a small plug for my dishwasher and couldn't figure out how to order online - called customer service and the rep was very helpful and saved me a lot of money from the assembly I thought I needed to order!

Date of experience: August 11, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Catherine, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Maria m.
New York
1 review
0 helpful votes
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Easy
August 10, 2019

Website easy to maneuver. Found part immediately. Received it in 2 days. Very happy because my washer is very old and didn't think I would find the part. Excellent!

Date of experience: August 8, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Maria, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Maryland
2 reviews
1 helpful vote
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Excellent service
August 8, 2019

My timer knob on my Hotpoint dryer cracked and would not work. I went to the parts store to order another one. They asked for my serial number which I did not have on me. I realized that I could order this part on line and save the expense of the middle man. The part was exactly what I needed and it arrived in a timely fashion. Will certainly use Part Select again, if needed.

Date of experience: August 7, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Karen, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada