On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Parts Avatar Reviews Summary
Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Fast service and very helpful. When asked help with ordering the correct part I was pleasantly surprised with the quick response and giving us the correct part for my vehicle. Thanks
Quality part, reasonable price. I would have liked to have seen a little faster posting of a tracking number
Hi Peter,
We are glad to know your experience in doing business with us. Thank you for your feedback!
Fast delivery received in time good condition exactly like promise
Hi Sylvain,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
I have ordered several times and have had nothing but a excellent experience I have recommended to several people
Hi Randall,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Exactly what I needed for half the price a dealership would've charged.
Hi Leah,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
It was nice that you guys reached out to confirm the delivery of the order.
Hi Joseph,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Hi Sherry,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Shipped fairly quick, great deal on plugs. Would buy from again.
Hi Brandon,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
It was fast and reliable. I will definitely order again if the price is right.
Hi Ryan,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Arrived 4 days after ordering, parts were packaged well and were as expected. Would buy from here again
Hi Jordan,
Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.
Very happy with my purchase. Bought enough to keep the shipping free and got it really fast thank you very much
Hi Jason,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
I received my window shades in a timely manner. They seem to be of excellent quality.
Hi Glenn,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Parts received in a timely manner, good quality, and of good value
Hi Michel,
Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.
Always a pleasure dealing with this company, very knowledgeable staff!
Hi Richard,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
Very good
Fast and right parts. Price was great
Really under cut the local part stores
Hi William,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Smooth process (simple) parts arrived in a reasonable time frame.
Hi Ben,
We are glad to know your experience in doing business with us. Thank you for your feedback!
Site was easy to navigate and find the part I needed. The price was good and it arrived when I was told it would. All in all a good experience.
Hi Lee,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Arrived as ordered on time. Perfect fit. Worked awesome. Can't say anything better about it. Good price too.
Hi Camm,
Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.
The items ordered seemed to take some time to be collected and prepared for shipping. Watching the Parts Avatar website it said the item had gone through the various segments, ending with "Parts Delivered" Well they were not! This caused me some concern as they were not at my door... or had they been stolen by a porch Pirate?
A clearer definition is needed! Parts Avatar should grasp the English Language and have as their LAST segment "Order with the delivery Company" Further to this concern when checking their (Purolator?) delivery status, it remained on their first segment for some days? My only hint was the items were in Ontario. OK Common sense was a few days to make the trip West, however the order remained in their first segment for some days. So were they sitting on a delivery dock somewhere?
Not sure if the few dollars saved was worth the long wait, the confusion and concern, as to where the parts were.
Hi Trevor,
This is really very bothersome for us. Please email us your concern at [email protected] if your issue is still unresolved. We will make sure to resolve your concern & provide you with complete customer satisfaction with our services. We also thank you for sharing your feedback with us.
Vers good easy to find will refer to friendster
No problem
A littel expansive for delivery
Hi Michel,
Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Liz,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!