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PandaHall

3.8

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PandaHall Reviews Summary

PandaHall has a rating of 3.8 stars from 332 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PandaHall most frequently mention customer service, good quality and great prices. PandaHall ranks 2nd among Beads sites.

service
118
value
117
shipping
117
returns
68
quality
113

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Pakistan
1 review
3 helpful votes
Follow Jiya M.
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What I like a lot about the beads? Prices! The Pandahall is very affordable considering a lot of other web sites. There're a lot of metal findings you can ever want. I do not generally buy the Chinese seed beads, however ones they actually carry here appear to be much better quality than others. Cheapest rate with acceptable quality, in case the shipping time gets shorter then I get really crazy! Thus, I really love the site and will come here again and again

Date of experience: June 16, 2015
India
1 review
3 helpful votes
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I bought some jewelry from pandahall, a pair of earrings from PandaHall, which turned out to be a bit defective. I called customer care, and hats off to their great customer service. They were prompt and got the earrings replaced the very next day. I am fully satisfied with my purchase and looking to shop at PandaHall again and again. Their polite and extremely good customer service encourages customer to purchase on and in from the site building a long term relationship.

Date of experience: April 16, 2015
Belgium
1 review
3 helpful votes
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I have been ordering for years at Pandahall. The best thing you can do to get your order quickly is order items that are marked with a 3d delivery, that will bring your order in a week to your doorstep.
Enjoy being creative!
Ludwina Van Hyfte

Date of experience: April 15, 2015
Georgia
1 review
2 helpful votes
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Great page! Love it!
March 12, 2015

Recently, I was looking for some plastic and pearl beads from some craft projects for my kids. This was my first time on Pandahall. They have huge selections of beads, jewelry supplies and other finished items such as bracelets, necklaces, earrings... And I really liked it, their customer service really do a good job! I would highly recommend the site.

Date of experience: March 12, 2015
Connecticut
1 review
3 helpful votes
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I Will Shop Here Again!
February 26, 2015

These products are beautiful and perfect! I will be purchasing more because the company made me feel confident and they are very professional.

Date of experience: February 26, 2015
Illinois
3 reviews
9 helpful votes
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Second time, ok again
February 22, 2015

The first time I made an order, I read the reviews for Pandhall AFTER I had already placed the order. I was greatly concerned, since there were so many bad reviews, and waited with abated breath. The order came and to tell you the truth, everything was fine. The order came in a timely manner, it was correct, and the beads were as pictured and of good quality. So, I took a chance and ordered a second time, still wondering if there would be a problem. Well, once again, things went well and I found myself happy with everything. Just as before, my order arrived quickly and my charms were nice and everything was fine. I did consider another order, but the cost of the shipping was high this time and I could not find what I wanted in a smaller amount, so I decided not to order. I will continue to look to Pandahall in the future, always keeping in mind the problems others have had.

Date of experience: February 21, 2015
Pakistan
2 reviews
2 helpful votes
Follow Mehreen A.
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My daughter loves loom bands. Good thing I stumbled on Pandahall and checked on the kinds of looms they have. My daughter loved them especially the fluorescent designs. We did not look for other suppliers. We ordered our supplies from Pandahall. Now, we are distributing and selling loom bands to her school Indeed, Pandahall.com has been a gateway for this hobby turned business.

Date of experience: February 4, 2015
Washington
1 review
2 helpful votes
Follow Charlotte B.
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OK i'm gonna give pandahall another try. I watched another youtuber unbox an order from there and got all excited and started an order only to see my shipping was almost twice as much as my order. Maybe I just had the wrong option selected. So yeah, ok, not as bad as it was the first time. I selected 21 items for a total of 13ish dollars and the shipping this time was 7ish so all in all it averaged out to still be less than a dollar per item and I picked out strands of 6mm glass pearls and 4mm crystal bicones, so yeah, not too bad. Way cheaper than me driving 35 minutes to the nearest craft store and them still not having what I want I'd say :)

Date of experience: December 4, 2014
India
1 review
2 helpful votes
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Really?
November 14, 2014

Really? I've got no experience of purchasing beads from their store. But I happened to meet their stylish earrings which all met my desire. Without considering the quality, wholesale ten pairs in different style and beads. Very glad to receive my orders without any disappoints as yours. I obtained nice compliments from my friends while wearing these earrings. Sounds I was a lucky jewelry addict.

Date of experience: November 14, 2014
Virginia
1 review
1 helpful vote
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Cool products
October 25, 2014

Cool products. Nice customer service. I did notice that a lot of the reviews are from a few months back. Well a lot has changed and I am definitely glad I gave this beads shop a go. I love crafting like most beaders and making bracelets I just needed to be able to do it on a budget. I get the beads for cheap and make beautiful bracelets and sell them to friends and family. I do wish there was more to choose from though. 4 stars for sure.

Date of experience: October 24, 2014
Singapore
1 review
17 helpful votes
Follow Evangeline T.
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Don't ever buy from them! Products are lousy and actual products quality do not look like their pictures at all! Bought stainless steel rings from them and defects were found. Email their customer service and they asked for pictures of defects again and again. They dragged until iver 10 days and finally told you that the deadline for return are over. Absurd! You will regret if you buy from them. Wasted my USD60+!

Date of experience: October 21, 2014
Germany
1 review
3 helpful votes
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"Great selection and affordable prices"

For about five years now, I have been buying a number of items from pandahall.com for my business and so far, the site has convinced me beyond reasonable doubt why it is the best on the web.

Since I am in the business of making jewelry pieces for sale, there is no doubt that the price of supplies I need to make the jewelry is always a matter of great concern for me. This is because high prices mean reduced margins and this is the last thing I would ever want.

Fortunately, all the items at the site are affordably and excellently priced and this has always meant big savings for me.

Pandahall.com also holds a large selection of items and they have all the products I need in stock every time I am placing an order. Their shipping is not just fast but it also awesomely cheap!

Date of experience: October 7, 2014
California
1 review
13 helpful votes
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At one time the company seemed to be okay in regards to shipping but recently, with my last orders. They have taken 2 weeks or more on items that were supposed to be ready and shipped within 3 days. The csrs continue to lie about why packages and shipments are delays ie it's on it's way but the information clearly shows that only the label has been printed. On top of it, they've raised their prices and their shipping is about 20% more than other supplier. At one time they were cheaper but you can find the same deals at aliexpress with free shipping.

I was trying to be a loyal customer but reading some of the other negative reviews below mixed with the obvious fake ones most likely from the company employees, I think I'm finally going to have to move on. I need a reliable honest supplier.

Date of experience: September 30, 2014
India
1 review
7 helpful votes
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The perfect online jewellery making supply store.

Pandahall.com is an online jewellery making supply store with the maximum variety of beads and button that I have come across to make jewellery. I have been using products from their website for almost a year now and can vouch for the quality of their products. My clients have given my jewellery pieces great reviews especially praising their quality and sturdiness. This appreciation is because of Pandahall.com. Their offers on bulk orders and other sales also prove to be quite profitable for people like us who are in the jewellery making business. I have never faced any problem with the order in terms of delivery or quality till date. But in case I have any query I try and reach their customer services who have always proven to be prompt and friendly in offering their advice. I have been treat with nothing but care and respect which has made me feel like valued customer.
For these reasons I always recommend to give their site a go and see for yourself how great they really are.

Date of experience: September 14, 2014
Washington
1 review
12 helpful votes
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I will never order from here again. They misrepresented the ship time, had only half of my $500 order in stock, slipped in a $28 shipping charge, as I didn't meet free shipping because they have no stock. Oh yea, then they blamed me for being impatient and not finding alternative options, which of course there were none! Calling the credit card company to make sure the credit shows immediately.

Date of experience: August 24, 2014
Pakistan
2 reviews
4 helpful votes
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I am an old fan of Pandahall.com. Yes, the old fan as I am going to celebrate my 48th birthday by next month. I would like to share my experience that how I got familiar with this worth visiting online jewelry store. Seven months ago was the my 25th wedding anniversary and my companion made that day even more special when he gifted me an incredibly lovely necklace, crafted out of silver gold and that was decorated with an eye catching combination of jewels. He picked up that necklace from Pandahall.com. That is the reason that I am thankful to this site for making me feel ever special and to provide me the way for my next purchase on jewels because I have decided on a ring here, for my birthday gift. I am sure that any other jewel store could never grab my attention more than this site to help others learn about this online business

Date of experience: August 19, 2014
Arizona
2 reviews
4 helpful votes
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I have purchased several items from Pandahall.com and so far, all have been as shown on the website and prices have been excellent. They have had all my products in stock and they have communicated via email during each step in the process (packing, shipping, confirmation of receipt). I have been very satisified with the service so far and hope it continues to be good.

Date of experience: July 17, 2014
Ireland
1 review
15 helpful votes
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I have recently started dealing with Pandahall placing orders in the region of £200 to £400 at a time. Of course, as is typical of me, I waited until after I had placed my first order before I thought it might be an idea to take a look at some reviews. To say that they have been getting quite a roasting would be an understatement. In fact, with the exception of some reviews which were highly 'suspect', there was scarcely a good word to be said about them. Out of respect for the people who shared these negative experiences I suppose I have to acknlwledge that there is seldom smoke without fire and it does sound as though some people have been badly burned by this company. On the other hand, it is a human truth that we are all much more likely to report a bad or negative experience than we are to report the positive experiences. I am now waiting on delivery of my fifth order from PandaHall within the space of two months. In absolute honesty I have had no trouble with them and while occassionally the quality of a particular item is not fantastic, one must factor in the quantity you recieve for the price you pay. On the other hand, there have been many different beads that were of a very high quality, beautifully faceted with good, strong and distinct colours. I would pay a fortune for beads of the same standard and quantity in Ireland, The UK or USA. I suppose it is about getting a balance right. I really must agree that the practice of a company writing it's own reviews (and I am not accusing anyone!) is really scraping the bottom of the barrell and is inexcusable. Bearing that in mind, I think that there is something of an imbalance in the reviews for PandaHall. They are simply not as completely dire and unprofessional as they are painted to be. If they were how could they still be in business after several years? So, I am going to stick my neck out and say that based on my personal experience I would have no problem recommending this company as a supplier. It would be nice to see a few more positive reviews coming their way written by impartial, independant customers such as myself. By the way, I live in Ireland - not China...

Date of experience: June 14, 2014
California
1 review
5 helpful votes
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When I asked other jewelry beads they all told me... I went in pandhall a few months back after I had been laid off from my job. Needless to say, I was looking to sell some of my jewelry in order to make end meet. Definitely a family-like experience. As a jewelry maker with 36 years old I can say pandahall is a good place to go. Their service is exemplary and I konw because I bought beads many times on a wholesale level. Hope get more coupon.

Date of experience: May 21, 2014
China
1 review
2 helpful votes
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It sells good beads, though some products have got a little bit chromatism. And shipping takes a lot of time, but it's worthwhile. When I received the skyblue handmade silver foil glass pendants with leaf style, my trouble was being solved at moment.

Date of experience: April 15, 2014

From the business

Big saving on 200,000+ quality loose beads wholesale. Buy cheap jewelry findings, beading supplies for jewelry making in various shapes, colors and mediums, as well as jewelry-making accessories, jewelry tools on Pnadahall.com.


pandahall.com
Founded in 2004
Crowley, CO, United States