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PandaHall

3.8

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PandaHall Reviews Summary

PandaHall has a rating of 3.8 stars from 332 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PandaHall most frequently mention customer service, good quality and great prices. PandaHall ranks 2nd among Beads sites.

service
118
value
117
shipping
117
returns
68
quality
113

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Canada
1 review
0 helpful votes
Follow Flavia S.
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Pandahall has been my main beading supply online store since 2014. I have filled over 96 orders with them. Within these orders, there was only one time a very light order that has gotten misplaced and Pandahall made the full replacement and resent the order. Overall, the customer service is very prompt, they are working even weekends to return you a reply and are very helpful. They are processing the orders very fast, if you choose items that can be processed in 3 days and they have them already in stock. I am very happy about this online store and I will continue to use it. Below there is a picture with 2 necklaces made by me out of Shell and Freshwater pearls components purchased from Pandahall.

Date of experience: December 20, 2019
Alabama
1 review
0 helpful votes
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Great Selection
December 22, 2019

Pandahall has a lot of pieces that I cannot get anywhere else and their prices are very good. It does take some time to receive the items to the U.S., so just make sure when you order that you aren't in a big hurry for them. The quality is always good and I've been happy with my purchases.

Date of experience: December 20, 2019
Florida
1 review
0 helpful votes
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Good quality of products for jewelry making. The prices are great. Service is very fast. I am very happy. I always find very good jewelry.

Date of experience: December 20, 2019
Czechia
1 review
0 helpful votes
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Fingings
December 22, 2019

Everything is always OK! Stainless steel findings in good quality, big choice. Fast shipping. Different minerals, gemstone beads in nice quality also. I am satisfied.

Date of experience: December 20, 2019
AE
1 review
0 helpful votes
Follow Mitzi E.
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I love shopping at pandahall for my craft projects. They have all the items I needed with very cheap promotional price. Most specially they are very fast in processing and shipping orders!

Date of experience: December 19, 2019
Canada
1 review
0 helpful votes
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Good products.
December 19, 2019

They have a nice choice of products and I am satisfied with the quality of those I have ordered and received.

Date of experience: December 18, 2019
GB
1 review
0 helpful votes
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Jewellery components
December 19, 2019

Once again I am delighted with the product received from Panda Hall. I am particularly delighted with the jewellery components that I ordered and am looking forward to using these.

Date of experience: December 18, 2019
Portugal
1 review
0 helpful votes
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Amazing site.
December 19, 2019

Adoro tudo. O atendimento é ótimo. Amo as peças e a rapidez de entrega. Não existe mais nenhum outro site que me agrade tanto.

Date of experience: December 18, 2019
Hungary
1 review
1 helpful vote
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Good product and price!
December 19, 2019

I ordered products from pandahall over 5 years and so far there has been no problem. Customer service is always nice and helpful! Products quality is good, gemstone beads are wonderful! Fast shipping to other parts of the world!

Date of experience: December 18, 2019
Texas
1 review
0 helpful votes
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Fantastic inventory & prices. And customer service was so helpful. I feel lucky to have found them.

Date of experience: December 17, 2019
Spain
1 review
0 helpful votes
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I am customer since 2012
December 18, 2019

I am a customer since 2012, i order every month once or twice a month. They have an excellent customer service. Only a few problems during 7 years of good service, and they always have give me a good and satisfactory solution.
I know they make all possible to pack my order fast, They attend my suggestion to ship by Fedex because are the only ones who makes fast and good clear customs duties in my city.

Date of experience: December 17, 2019
Indonesia
1 review
0 helpful votes
Follow Fiona L.
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Since 2013 i've start to make jewelry i know this site but I don't know how to buy from it because the items is so many. But after I start to sell the supplies only I feel heaven to buy from Pandahall, thank you very much for supporting my small business.

Date of experience: November 29, 2019
Canada
1 review
0 helpful votes
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I have been a customer for years. When I need anything for my project I find it on this website.The prices are great. Shipping is fast and the products are as described.

Date of experience: November 29, 2019
New York
1 review
0 helpful votes
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I love pandahall
December 1, 2019

Am happy and satisfied with the materials I receive from pandahall, every day they have more varieties and the prices are the best in the market

Date of experience: November 29, 2019
Greece
1 review
0 helpful votes
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Customer for years
November 29, 2019

I enjoy my purchases from Pandahall, years now, as they combine quality and service in very good prices. In case you want to buy a mixed lot, asked them before shipping to send you pictures from the products and in case you arent satisfied from what you saw, they remove it from your order, they refund your cash in your account and it is up to you if you keep it there for future purchases or not. The service center for any question you have responds like the next day, since we have some hours time difference and there are always polite and happy to help. I like working with them. I highly recommend Pandahall for from my experience and product quality. Make sure you will check them every month for their great sales.

Date of experience: November 29, 2019
Virginia
1 review
0 helpful votes
Follow Robin H.
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I have placed numerous orders with Pandahall, overall their prices are amazing. I have never experienced an error in what I have ordered, but it is going to take about 10 days to get to you if you are in the US, so if you need it tomorrow, try finding what you need on Amazon. :) They have an enormous selection of pretty much ANYTHING. I have only been disappointed in one item I purchased (out of over a hundred) and that was a multi-strand bundle of Morganite. The beads were not as colorful as shown in the picture. But that happens. I have found items here that I have not been able to find anywhere else, such as seed beads that were actual stones instead of glass. I highly recommend them, but understand measurements, and bead finishes, and read the descriptions if you are picky about your stones as I am, and want to avoid dyed or treated stones. I have never tried to return anything, after-all returning 6 bucks worth of beads to china doesn't make sense when I probably saved a hundred dollars purchasing from them instead of locally.

Date of experience: July 20, 2019
Canada
1 review
5 helpful votes
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I ordered around 400 USD from Pandahall with items that promised 3 processing days. It took almost a week to pack everything and when I messaged them to send the order they made it seem like it was my fault? If you don't have an item you should message me so I know that I can at least get my other orders on time. This is ridiculous and I WILL NEVER ORDER FROM THEM AGAIN

Date of experience: July 9, 2019
Texas
3 reviews
11 helpful votes
Follow Tanja M.
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I have been purchasing from Panda Hall for a couple of years now, and I am very pleased.

I do purchase my beads and findings from Fair Trade sellers, Small Businesses & Entrepreneurs wherever possible, but there is almost always something I need that I can't find... that's when I turn to Panda Hall.

You can see the results of the quality for yourself at www.bohemianzenwear.ca Shipping to Canada is quite expensive, as are the duties and import fees however, the great pricing from Panda Hall makes up the difference.

In order to receive the best product possible, it is very important to know what you are buying, along with the grading of the specific gemstones. Grading makes all the difference! You can purchase Amazonite for $2 per strand, and you will get $2 quality - or, you can purchase Amazonite for $30 per strand and you will be thrilled! This is a perfect example of getting what you paid for. Do your homework and you'll be pleased.

Pay attention to their sales & deals and you will be thrilled.

Have I received some less than stellar items? Sure I have, but I also took the chance at buying inexpensive findings and got what I deserved - nothing less, nothing more.

Not one order has contained an error, and their communication is fantastic! If I order an item and it is out of stock before my order is packed, I am always contacted to make a new selection, with a discount for my inconvenience.

It seems that we rarely take the time to post positive reviews. When we are angered by a negative purchase we almost always find the time to tell the world... it's important that we share positive reviews as well.

In my opinion, from my experience, Panda Hall deserves a 5 star review.

Date of experience: June 26, 2019
GB
1 review
0 helpful votes
Follow Samantha S.
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I have bought thousands of metal alligator clips from Pandahall. Out of 2000 per box about 50 of them are damaged. If you contact Pandahall and show them pictures of the damage they WILL refund your money for the damaged items.

I generally find Pandahall a great company with a really good customer service,

I have bought other things besides the alligator clips and have always been happy with my purchases.

Date of experience: April 21, 2019
Georgia
1 review
1 helpful vote
Follow Heather H.
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This was my first time using PandaHall. I needed to buy a ton of beads at an affordable price and Pandahall was able to help me. Since I didn't know much about this website before buying, I looked at online reviews to help me get an idea about it. Well, unfortunately the reviews are very mixed, and that kind of made me nervous about using the site.

So from my personal experience, I am extremely happy with my purchase. I bought alphabet beads [of specific letters] and silver/gold keyrings. I wanted to buy bails and lobster clasps, but I didn't because either they weren't the right size/quanity, or I thought I could get them cheaper somewhere else. Also, I ordered my items while a sale was going on, so I got them a little cheaper. I got my things about 10 days after purchasing them. I was provided with a tracking number too. And my items are of good quality. If I need beads or other items in bulk, I will definitely go to this site again.

Some things to keep in mind: Shipping price might be an issue/expensive if you're not buying a lot of things (I think US Line is a flat rate of ~$11, but there are other options too). Some entries don't allow you to choose the quantity or have a minimum purchasing requirement. And some entries to me didn't seem like a good deal. Also, I had ordered 100 gold keyrings (which is 2 packs of 50) and the coloring is different between the 2 packets. They are both gold but one is lighter. I personally don't care, because I just needed gold colored keyrings. But that could be an issue to keep in mind.

So in conclusion, I would recommend this website. I plan to use it again if I need beads or bulk items. I didn't need to talk with customer service, so I can't say much about that.

Date of experience: April 6, 2019

From the business

Big saving on 200,000+ quality loose beads wholesale. Buy cheap jewelry findings, beading supplies for jewelry making in various shapes, colors and mediums, as well as jewelry-making accessories, jewelry tools on Pnadahall.com.


pandahall.com
Founded in 2004
Crowley, CO, United States