On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
PaintScratch Reviews Summary
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The team answered my questions. Easy order process. Quick ship considering custom color
Ordered spray can Base Coat / Clear Coat Single Stage.
Received shipment within time frame that was stated when order was placed.
Received updates from manufacture on the progress of the order
Website was somewhat confusing on how to order Base Coat / Clear Coat Single Stage spray can, but after several attempts was able to figure it out (somewhat frustrating).
Overall transaction was 8 out of 10 (website issue).
Although car is a 1966 the paint ordered was extremally close to what was originally on the car.
Will recommend PaintScrach to others and will use them on future projects.
Thanks PaintScrach...
Russell LLC.
The paint I ordred to remove imperfections on my bumper did not match the color of the bumper. I don't know if this is because I ordered the wrong color or the wrong color was supplied. Consequently, the paint was no use to me.
Beautiful paint, well made product. I live American Made for my American classic!
Great been looking for this color and you have it. I understood the color would be off a bit but not to much. 24 year old color would be tuff but turned out nice.
Just the right product for paint chips. Color perfect. Applicator exact. Delivery timely. Thank you so much!
I ordered the paint, touchup pen, and the acrylic pen to cover it and give it the gloss. It is easy to use and it matched wonderfully.
It has been very hard to find the "special edition color" for my 10-series FRS. They had it at a great quality and an amazing price. There was a minor bump when my paint thinner came spilled but the team was so great and even though I wasn't upset they wanted to resolve the issue right away. I will HIGHLY recommend PaintScratch to those I know.
Paint color matching is unsurpassed by anyone else in the industry. Their variety of products will allow almost anyone to tailor their paint application to his/her needs.
Bought a spray can worth of Ford Stone Grey to touch up a color matched Ranch Hand brush guard I have on my 2022 F-250. Rock chips had made a mess of my brush guard and this touch up paint matched perfectly and looks new once again. Followed up with the clear coat and good as new.
I appreciate that you sent links to how-to videos. Customer service is so important, and it is obviously something that you care about.
Very easy to match original paint color on my 2006. I was very happy with this product.
Prompt service and perfect color match!
Highly recommend and would use again!
Good product. Paint color appears a little off but it'll work for the small areas.
I ordered touch up for two cars.
The match was perfect. Thank you!
Good delivered as described.-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Very satisfied with delivery and quality and the price of the paint!
I received the color(s) and it's exactly what I needed. The color match is spot on.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members