On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
PaintScratch Reviews Summary
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I am satisfied with my product it just takes a little time to receive, I understand with your amount of orders
Worked as intended. Fixed stone chips and the match was very good. Highly recommend.
Good and exact paint match for my 2024 n line matt paint and kept me informed on my order from order date to receiving date 2nd time using PaintScratch and will order from again with highly recommendations
I had no issue with matching paint code & color exact match so far.
Ok was a little long to receive the product. Have not used the product yet so can't comment on it
Paint is exact match and east to apply. Very satisfied customer here.
.easy and fast/ color right on. Shipment of touch up paint arrived promptly..
I have used paint scratch for many years, always good on parts for my Nissan Z.
Very easy to order paint and get right color. I appreciated the attention to detail to ensure the paint was mixed accurately prior to shipping.
Very pleased with the entire process. Company very professional. Would purchase from them again.
I liked how clear the instructions were. Very helpful and came in a timely manner.
Gdsfggstrhje tdyjuety d jdtyumtdyjdmtyjumdtyjumdtyjmdtyjmftyj
I had a problem with the color matching and they sent me another to make it right.
Purchase went well, more instruction would be super helpful. Video links etc. for example a short video of what each product is flr, when to use, how to know it's been applied optimally. Suggested dry times between coats, application environment suggestions (temp etc). A longer video of how to use the kits with an example car, demonstrating when you're ready to move on to the next step etc.
I bought some touch up paint, a small quantity, I'm not painting a car or a house. So enough with the constant review requests. STOP IT
Not use the products
Just bought it and haven't used
Not use the products
Just bought it and haven't used
Not use the products
Just bought it and haven't used
I ordered newmar sovereign touch up paint. It was more gold than the original paint and I could not use it.
Paint matched perfectly! Went on easy and came out great. Would recommend.
1981 Buick Frost Beige was reported to be a good match for my 1959 BMW R60's Dover White color. Touch up paint arrived and in fact, is a perfect match!
Everything worked out ok on the end after initial problem ok now
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members