Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very easy to find what you want
My only down is that savings on top costs are not significant and only a few dollars after shipping, so 4 stars.
Ordered from you folks before and satisfied with your products, instructions, and customer service. Website is easy to use and lots of products and accessories to make our car repairs thorough and great.
Received the spray cans but have not used any of them as yet. Ordered items were nicely packaged and protected, with reasonably prompt shipping.
Ordered paint pen for touch up work. Shipped within a week, then got lost in transit evidently. Finally received order a couple weeks later after calling customer service and asking for a tracking number. Haven't got to use pen(s) yet but at least ordering process was fairly easy.
This was fast, easy and a perfect match. In the past I wasted money at the auto parts store on those little touch up brush combo pens and I am so happy to have stumbled upon this product. OUTSTANDING!
My experience was as straightforward and mundane as one could want or expect for such a modest transaction.
I have been buying touchup paint from paintscratch for 20 years and have relied on its consistency. Buying touchup paint is one of the first things I do when I buy another car.
After locating the color codes for the paint on my 2015 Motorhome I couldn't believe that I found the 10 year old color codes on the PaintScratch website. Even the motorhome manufacturer no longer supported the paint colors. The online order process was extremely easy.
No responsemmmmmmmmmmmm?.mmmmmmm.mm.mmmmmmmm.m
M..
I have used PaintScratch before and had a rewarding experience. Unfortunately, my latest order arrived when I was out of State and just been given to me yesterday. I have not yet used the items but I am sure will not get lesser experience.
I've used your products before and I was very pleased with the results.
Ordered difficult to find paint for seats of Cadillac XT4 and received well matched bottle of paint very quickly-Thanks!
Found the paint that matched the color on my old school hot rod. Very happy with how well it turned out and how easy it was to work with. Thank you PaintScratch for having what I needed
I loved the ease of finding the right paint color for my 1988 Jeep Wrangler. Most importantly, the color was a perfect match!
The repaint kit has all the parts ordered. Weather conditions being very cold prevent determining if the color matches.
The paint color is too dark, I just used it to touch up spots that weren't as noticeable like the bottom side of my gas tank on my harley. The color is sinister blue pearl. I did not contact paint scratch because i dont want to wait for another bottle, but since I'm getting a bunch of emails about leaving a review, here it is.
Color was spot on, Applied well. Finish turned our very nice.
Excellent service paint matched beautifully to my 30 year old paint
From the moment I placed the order they were great. The order arrived much sooner than I thought it would. They were in constant communication to make sure my order arrived safely.
I didnt get to use the paint because when it came I had a emergency and had to leave to go out of the country and forgot I left it outside. When I came back it was destroyed
Answer: Yes, we are a legitimate company. The vast majority of our customers have a great experience shopping with us and using our products. We're not perfect, and thus there are some unhappy customers like Alicia, but we absolutely strive to do a great job and make it right with every issue that arises.
Answer: I would use the paint within six months.

