Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It went very easy. I've been on this site before years ago when I had a Ford escape and bought orange paint for it and I got it within a few days. Very happy with this company
Perfect match for factory paint. Will order again if needed. Thank you!
The company appears overly concerned about delivery, performance so many questions I forgot them almost harassing. Did the pen perform well, not really, the paint didn't set well and during application would drip. Would I buy again? Likely not, I think there is better options. Bought from one company but shipped from another didn't care for that either.
Ordered the paint to paint an exterior door handle to match my Hyundai Sonata. The color of the paint was close but much darker than my car. I expected it to match the factory color
Product was as advertised, some issues with website in terms of payment
High quality product matches factory color. Repeat customer because of high quality product and
Outstanding customer service.
I always order from Paint Scratch, the paint is always spot on.
I have used PaintScratch for many years with success. It's always a perfect match.
Came sealed and in great condition. Super happy we found this website!
Overall good shopping experience and will definitely be ordering again
Quality Products! Easy to use and matched OEM paint color. Thanks!
Satisfied with the color match and delivery and follow up support
The order was made up and shipped quickly. It appears to be the matching color, but I have used it yet.
I always order from PaintScratch when I get a new car! Sadly, my Taurus was totaled, so I had to get a new Lincoln.
UPS is the most expensive and longest ship time you should use someone else's
Shipping option could be better. UPS is the most expensive carrier with the longest delivery time
Thank you for telling us where to find the color code on our car. Rapid service and superior paint color match.
I needed a small amount of ruby red to repair my 67 beetle's dash board. Haven't tried tried it yet.
Answer: Yes, we are a legitimate company. The vast majority of our customers have a great experience shopping with us and using our products. We're not perfect, and thus there are some unhappy customers like Alicia, but we absolutely strive to do a great job and make it right with every issue that arises.
Answer: I would use the paint within six months.

