Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Color match perfect. Youtube and web training materials are great. This is my 2nd time using paintscratch.com
Discovered online. The matched my 1973 450 SL perfectly. I bought the bottle with small brush attached and te color pen. Both worked as described. I will recommend Paint/Scratch to anyone needing touch up colors. Very quick and friendly.
I have been looking for this color for a while. Not only did they have the color I was looking for it matched perfectly and it was in an aerosol can. Couldn't ask for anything more. Will definitely be ordering on my next project.
Great company, great web site.
Returning customer and will return again.
The paint is going to Africa anyway and I think it's should be fine
Excellent as always. Glad paint is still available. Great company to work with
I chose this specific paint color because it was the color of my old truck from when I was back in high school. I couldn't believe that I was able to find it. I found a small scale model of the same year model as my truck and I'm going to paint it with this paint. Couldn't be more excited!
Order was received but both paint cans were leaking below the nozzle or on the spray can itself (not at the outlet of the tip)..
Relatively easy to find paint from code and make and match it to paint. Takes being a bit fussy either way prep and finish but results look great
Easily found the paint code for my 2024 Fiat 500e No one else seems to have it yet
So easy to find my paint code and order using PayPal! I will order again when needed for a newer vehicle.
Received timely, product was as promised. 5 stars and good experience
Tough color to match. Came out fairly close to what my truck color is. Not sure if my truck color is factory correct. The metalflake came out good as well.
Ordered paint as have before, however shipping address was messed up. Tried to correct it and sent
Multiple emails, did not get acknowledgement of correction. Finally notice of shipment was sent and it
Had correct address for shipping on it. Everything worked out fine, but would have appreciated a note
Earlier that the address was corrected.
Touching up a few spots where paint came off in process of removing the Diamond shield. Worked out very well.
Shipping was done on time. Highly recommended; I would not hesitate to use it again
Trying to get a genuine color match for Honda. I like your guarantee. I have confidence in the company because of the out reach to the customer from the time you order your paint all way through the whole process of painting your car. They give you access for all questions and any problems you may encounter while doing your project.
Answer: Yes, we are a legitimate company. The vast majority of our customers have a great experience shopping with us and using our products. We're not perfect, and thus there are some unhappy customers like Alicia, but we absolutely strive to do a great job and make it right with every issue that arises.
Answer: I would use the paint within six months.

