Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Delivery was done in a timely matter and was a close match to the old paint
Perfect match. Had to repaint my bumper due to a large rock chip. After sanding and priming I was worried it would not match when I started the base coat. There was nothing to worry about, it was an EXACT match. Looks professional.
Everything went well I'm satisfied with the transaction will buy from again
I ordered paint for an old 4runner and after a couple weeks I sent an email asking what was going on, and received a response pretty fast. Turns out that I had made a mistake on the address when ordering. They helped me out and I got my paint just a few days later. Paint match turned out amazing for a truck over 25 years old too!
Good paint match guaranteed! Never have an issue! The paint is of good quality and the finished product is always pleasant.
Amazing. User friendly color look up and and very professional follow up and support. Thank you!
Customer service was in contact during the fulfillment process, which is a nice touch.
Great product, good consistent spray pattern.highly recommend
Website easy to navigate and very informative. Detailed instructions on proper way to apply
Ordered my spray touch-up and it arrived when they said it would. It matched pretty well for being for a 34 year old vehicle.
Order was timely and no problems. Haven't applied it yet but looking forward to the results
Excellent 💯👍🏽 i will order the spray one soon.
Thanks so much
I ordered this paint several years ago and the color was spot on. Ford "Silver Blue" 1966 paint code Y. The paint mixture I got this time is too dark.
Easy to find correct paint color, and it was a perfect match. Excellent directions.
I ordered touch up paint and primer and clear coat for my 1973 corvette and the paint is a perfect match to the color of the car. I would definitely recommend PaintScratch for your touch up paint needs.
I haven`t applied it yet, but it looks like quality stuff, thanks
Answer: Yes, we are a legitimate company. The vast majority of our customers have a great experience shopping with us and using our products. We're not perfect, and thus there are some unhappy customers like Alicia, but we absolutely strive to do a great job and make it right with every issue that arises.
Answer: I would use the paint within six months.

