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PaintScratch

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.


paintscratch.com
Incline Village, Nevada, United States
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PaintScratch Reviews Summary

The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.

This summary is generated by AI, based on text from customer reviews

service
459
This company responds to reviews on average within 0 days

Instant Feedback

7,802 reviews

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Florida
1 review
0 helpful votes
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Satisfied
March 23, 2025

Easy ordering process
Delivery was fairly quick
No problems yet with the whole process

Date of experience: March 13, 2025
Rhode Island
1 review
0 helpful votes
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Great product!100% satisfied
March 23, 2025

Your paint matches 100 % guys thank you very much, I'm glad I found you guys browsing through the web!

Date of experience: March 14, 2025
Texas
1 review
0 helpful votes
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Feedback
March 22, 2025

The product has been fine, but there was little to no feedback on the shipping of the item. It finally just showed up a week or more after placing the online order.

Date of experience: March 12, 2025
North Carolina
1 review
0 helpful votes
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Hopeful
March 22, 2025

I havent used the touch up yet, but am glad i have the option if needed, since my manufacturer does not make touch up paint. (My dealer recommended PaintScratch to me)

Date of experience: March 12, 2025
District of Columbia
1 review
0 helpful votes
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Great experience!
March 22, 2025

I appreciate the quick shipping time and helpful videos on how to fix the chipped paint yourself, which made the process extremely easy and pleasant.

Date of experience: March 12, 2025
Massachusetts
1 review
0 helpful votes
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Awesome match!
March 22, 2025

Literally 10/10, I would definitely use again and 100% recommend!

Date of experience: March 12, 2025
Texas
1 review
0 helpful votes
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All good
March 22, 2025

Enjoyed being able to pay with Paypal. Easy, fast, and convenient.

Date of experience: April 2, 2025
Georgia
1 review
0 helpful votes
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Color matched perfectly
March 22, 2025

I was happy to find paint that matched my car. I also appreciate the shipping updates.

Date of experience: March 11, 2025
New Jersey
1 review
0 helpful votes
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Returning Customer
March 22, 2025
Updated review

Very satisfied with my shopping experience. I've ordered paint from PaintScratch twice and each time I had no problems. Delivery was quick and I was updated on a regular basis. Paint was perfect for my old Honda.

Date of experience: March 11, 2025

Outstanding
April 11, 2024
Previous review

Excellent service. Paint matched the car's color perfectly. No complaints.

Date of experience: March 31, 2024
Ohio
1 review
0 helpful votes
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Good accuracy with model was spot on. Love the spray can option, made the painting really easy. Dealer wanted $600 to do what I did for $70 including shipping cost. I have already referred your company to someone else. Plan to use you again if the situation comes.

Date of experience: April 2, 2025
California
1 review
0 helpful votes
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Cool
March 22, 2025

I ordered paint...i got paint.it was so basic. 50 characters...

Date of experience: February 27, 2025
Colorado
1 review
0 helpful votes
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Color was a perfect match
March 22, 2025

The color was a perfect match for my 2005 Honda CR-V. And the clear coat made it nice and shiny. Thanks

Date of experience: March 11, 2025
Arizona
1 review
0 helpful votes
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Touch up paint
March 21, 2025

Very good experience with this company. The color was correct and matched the vehicle.

Date of experience: March 11, 2025
California
1 review
0 helpful votes
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Delivered in a timely matter
March 21, 2025

Delivery was done in a timely matter and was a close match to the old paint

Date of experience: March 11, 2025
California
2 reviews
0 helpful votes
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Ford F150 Iconic Silver paint
March 21, 2025

Perfect match. Had to repaint my bumper due to a large rock chip. After sanding and priming I was worried it would not match when I started the base coat. There was nothing to worry about, it was an EXACT match. Looks professional.

Date of experience: March 13, 2025
Nebraska
1 review
0 helpful votes
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Everything is Fine
March 21, 2025

Everything went well I'm satisfied with the transaction will buy from again

Date of experience: March 11, 2025
Arizona
1 review
0 helpful votes
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I ordered paint for an old 4runner and after a couple weeks I sent an email asking what was going on, and received a response pretty fast. Turns out that I had made a mistake on the address when ordering. They helped me out and I got my paint just a few days later. Paint match turned out amazing for a truck over 25 years old too!

Date of experience: March 10, 2025
Georgia
1 review
0 helpful votes
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Good paint match guaranteed! Never have an issue! The paint is of good quality and the finished product is always pleasant.

Date of experience: April 3, 2025
California
1 review
0 helpful votes
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Great color match and support
March 20, 2025

Amazing. User friendly color look up and and very professional follow up and support. Thank you!

Date of experience: March 31, 2025
North Carolina
1 review
0 helpful votes
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Paint
March 20, 2025

Paint didn't match that great but the motorcycle is 58 yrs old.

Date of experience: March 10, 2025