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PaintScratch

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.


paintscratch.com
Incline Village, Nevada, United States
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PaintScratch Reviews Summary

The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.

This summary is generated by AI, based on text from customer reviews

service
459
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7,797 reviews

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Minnesota
1 review
0 helpful votes
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Exactly what I ordered
July 4, 2025

Came with the pen and everything else required for the paint health

Date of experience: June 18, 2025
California
1 review
0 helpful votes
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Fast, and a Perfect Match
July 4, 2025
Updated review

I had just a few small nicks out of the rocker panel on each side. I found PaintScratch and they had me my paint stick in just a few days, and it is a perfect match. Easy to use!

Date of experience: June 1, 2025

So unbelievably easy!
June 10, 2025
Previous review

So unbelievably easy!

Date of experience: May 31, 2025
Illinois
1 review
0 helpful votes
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Satisfied
July 4, 2025

Received, painted touch up, stored for future use. All this not needed.

Date of experience: June 24, 2025
Illinois
2 reviews
0 helpful votes
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April order had 2 wrong type of Clear Shipped
July 4, 2025
Updated review

Ordered 5 Obsidian and 9 Clear Glamour, received 7 clear Glamour and 2 Clear Satin, problem in Shipping, not a customer issue, please respond with solution. Thank you Darrin

Date of experience: June 24, 2025

Your paint excellent, my talents questionable!
June 12, 2025
Previous review

Your paint excellent, my talents questionable!

Date of experience: June 2, 2025
California
1 review
0 helpful votes
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Supra Amazing!
July 4, 2025

Great expedience! When touch up paint is needed on any vehicle, my go to place is Paint Scratch.

Date of experience: June 24, 2025
Minnesota
1 review
0 helpful votes
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Great service. Great products
July 4, 2025
Updated review

I have found PaintScratch to provide the correct paint color for my vehicles. They have numerous options depending on what you want to do - nicks, chips, full paint job. Appreciate the videos that also provide tips and techniques.

Date of experience: June 23, 2025

Good service
September 15, 2024
Previous review

They try to make it as easy as possible, but I find it harder to do than it looks. Thankful the videos are there to help, but I'm still struggling with getting correct.

Date of experience: September 4, 2024
South Carolina
1 review
0 helpful votes
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I haven't tested the black, yet, but the red we ordered for my wife's car was a perfect match.

Date of experience: June 23, 2025
Iowa
1 review
0 helpful votes
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Paint
July 3, 2025

Yes it matched the cars color perfectly! I'm very happy with it.

Date of experience: June 23, 2025
California
2 reviews
0 helpful votes
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Perfect match and high satisfaction
July 3, 2025
Updated review

I've got a vintage 1973 Volkswagen Beetle that was repainted 20-30 years ago in what appears to be an OEM color or close to it. PaintScratch was the best place I've found online that was able to replicate this color (there are a couple of other sites that has a similarly named color but were completely different). I bought the tester bottles first, then followed up with a spray can for larger areas, and could not be happier with the results. If I ever repaint the car, I will go to PaintScratch to source the paint!

Date of experience: June 23, 2025

Easy to find what I was looking for
June 12, 2025
Previous review

Easy to find what I was looking for.

Date of experience: June 2, 2025
New York
1 review
0 helpful votes
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Very satisfied with the product and was delivered as promised.

Date of experience: June 23, 2025
Wyoming
1 review
0 helpful votes
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Missing Items. (corrected)
July 3, 2025
Updated review

Good. Disappointed in missing items. Corrected in timely manner.

Date of experience: June 23, 2025

Found match right away
June 11, 2025
Previous review

Found match right away

Date of experience: June 1, 2025
Hawaii
1 review
0 helpful votes
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Cadillac Silver
July 3, 2025

Easy ordering process. Many purchase options to fit my needs. Quick ship. Thanks!

Date of experience: June 22, 2025
Kansas
1 review
0 helpful votes
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They are a real business
July 3, 2025

Ok at first I thought I was scammed and. Jumped the gun I apologize they kept reassuring me but any ways they did match the color exactly i had little trouble with tipp clogging but other that that they aregood

Date of experience: June 22, 2025
California
1 review
0 helpful votes
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Easy to use!
July 3, 2025
Updated review

Followed the instructions and everything went very easy. The color matched perfectly.

Date of experience: June 22, 2025

Great site, very easy to order
May 28, 2025
Previous review

Great site, very easy to order.

Date of experience: May 18, 2025
North Carolina
1 review
0 helpful votes
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Paint Pens
July 3, 2025

Awesome product. Works great. The colors matched my motorhome perfectly.

Date of experience: June 22, 2025
California
1 review
0 helpful votes
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Exactly as ordered
July 2, 2025

The paint matches the my trucks original color. Order process was simple. I would use them again.

Date of experience: June 22, 2025
North Carolina
1 review
0 helpful votes
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Matched perfect
July 2, 2025

Fantastic, very easy to deal with and the color was spot on!

Date of experience: June 22, 2025
Washington
1 review
0 helpful votes
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No match
July 2, 2025

Paint color not even close to my van. I was surprised and disappointed.

Date of experience: June 22, 2025
Georgia
1 review
0 helpful votes
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Hood dings
July 2, 2025

Very satisfied. The process was easy and looks good. I would recommend.

Date of experience: June 22, 2025
California
1 review
0 helpful votes
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Releable website
July 2, 2025

Product arrived within a reasonable time. Definitely will recommend the website

Date of experience: June 22, 2025