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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
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Received the right paint that was ordered. This was the second time that I have ordered from Paint Scratch.
Bought paint to use on modeling cars. Painting cars to the color of the ones I had growing up.
Have not tried the paint yet, but was glad to receive it, in good shape. Very happy to find a source for paint touch up for a 54 year old bus! Thank you!
It was very easy to find my paint color. Delivery was quick. Paint matched perfectly.
Color match was to factory spec so the match was great. Have used this company on several cars to date.
The paint did not match my car, it was more silver than grey. Very unhappy with the product.
I ordered a can of paint to match my 1995 Chevy Roadtrek skirting. It worked perfectly. Thank you so much!
I really wanted to purchase two cans to save on shipping, but I was afraid the color would not match well enough. Everything else was great. If this works out, I will order another can.
I reached out to them looking for my car color and they reached out with a few days with my color request
Color match nicely well done! Would feel comfortable using your service again.
Easy and simple but helpful process.
After the purchase the emails about the process where very impressive
My 4Runner is Blizzard Pearl, so a 3coat system. Came out a bit whiter than original paint job, but my rode is almost 14 years old. Would def recommend to others!
The ordering online was easy, the payment and shipping were quick, and the product was exactly what I ordered.
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Found my color quickly, checkout was easy
Paint is awesome, perfect match. Orders are processed expeditiously.
This is the second time i've used this company and i've been very satisfied both times. Easy process, good communication, and the color match was spot on.
Easy to match when I found the code. Last time the color was perfect.
Prompt delivery and good quality, but, as advertised, the touch up paint is the original color when new; therefore, did not match the aged paint.
Everything I purchased works very very well. Paint went on perfectly so did all the products. So happy with PaintScratch will buy again.
Had colors, sizes and good customer service. Recommended by body shop
Answer: Yes, we are a legitimate company. The vast majority of our customers have a great experience shopping with us and using our products. We're not perfect, and thus there are some unhappy customers like Alicia, but we absolutely strive to do a great job and make it right with every issue that arises.
Answer: I would use the paint within six months.

