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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
PaintScratch Reviews Summary
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
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Paint was a good match and was delivered very quickly. Very happy.
We keep going back and forth with emails but nothing is done. Is a person involved or is it AI?
The order was delivered on time. I haven't used the product yet as I'm busy in moving. But the paint code matches with the car
The website offered all the materials and advice necessary to do a quality repair. But experience does help. The paint matched my Lexus color very well (dark blue pearl). I was impressed. Don't attempt to repaint on a hot, sunny day. It's more difficult.
I ordered the paint code that lund has for my boat foelr the gray/ silver. It's not even close. Now I get to spend more time and money getting this color matched.
The waiting time was fair, and the package came in mint condition. I had to send an email to customer service and ask them why that the tip of the can was off, they confirmed that all spray paints come with the tip off. I will use this can in the next few weeks, and I will people know how was my experience.
First product ordered. Arrival was longer than expected. Product arrived as described. The spray nozzle was not inserted into the spray can. I'm not sure if that was intentional or not. I have not applied the product.
Haven't tried it yet. Haven't tried it yet. Haven't tried it yet. Haven't tried it yet
The custom color to match spray cans work out great for small rust and faded paint repairs…. I've tried a local service but this is more true to color.
Made it simple, have ordered before..
Carefully packaged, color correct. I have never been let down.
It worked fine and my husband is pleased, so gave four stars. The delivery took so long we were beginning to think it was a scam. That's the main complaint.
Simple accurate description of the product.
Good follow up on the status of my order.
Easy to navigate and all the references were helpful.
I felt confident I was ordering the correct paint.
The color match was great, the can stopped working when at least 90% full. Very frustrating. I had to buy another can.
Fast, efficient delivery. Paint color matched perfectly. Great product!
Transaction went smoothly and they had my exact color.
So many named colors have different hues. Also the screen color does not always match. I now have the color to present to the paint shop. No guesses!
Quick delivery and the color match was great. Will be purchasing again. Thank you.
Easy to order, looking forward to cover those chips.
Using the paint pen took some getting used to but it worked out okay.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members