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PaintScratch

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.


paintscratch.com
Incline Village, Nevada, United States
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PaintScratch Reviews Summary

The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.

This summary is generated by AI, based on text from customer reviews

service
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7,812 reviews

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Pennsylvania
1 review
0 helpful votes
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Excellent paint supplies
November 22, 2022

Was very happy with the product selection and received my order in a very timely fashion

Date of experience: November 21, 2022
Florida
1 review
0 helpful votes
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Porsche Boxster bumper repair
November 21, 2022

The paint scratch kit worked perfectly. An easy step by step process - Bondo to fill scratches, prep, prime, base coat, and clear coat. The result was perfect match

Date of experience: November 21, 2022
North Carolina
1 review
0 helpful votes
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Color match was almost perfect!
November 21, 2022

I've been searching high and low for interior paint to match my 1995 Silverado for years. Finally found someone who could do it! I couldn't be happier.

Date of experience: November 21, 2022
Kentucky
1 review
0 helpful votes
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1990 Ford Bronco
November 21, 2022

The paint worked great, I would definitely order again

Date of experience: November 21, 2022
Florida
1 review
0 helpful votes
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Efficient
November 20, 2022

Efficient order processing and timely delivery. Have not yet done the touch-up work, but the "How-to" links provided have come in useful.

Date of experience: November 20, 2022
Colorado
1 review
0 helpful votes
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I need to wait for the temperature to be reliably above the current 33 degrees.

Date of experience: November 19, 2022
Washington
1 review
0 helpful votes
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Order confirmation
November 19, 2022

Everything I ordered was delivered in a timely manner. Now I'm waiting to get my garage warm enough to get to work. Very positive ordering experience.

Date of experience: November 19, 2022
California
1 review
0 helpful votes
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Great discovery
November 18, 2022

In this day and age when retail seems to be going more online it is great to discover a company that provides top quality product great customer service and quick delivery.

Date of experience: November 18, 2022
Florida
1 review
0 helpful votes
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Great service
November 17, 2022

Would definitely recommend to anyone looking to do a touch up paint job. Good Pricing and order came within a couple of days

Date of experience: November 17, 2022
Texas
1 review
0 helpful votes
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Order
November 16, 2022
Updated review

Great so far. Should have faster recognition of purchase.

Date of experience: November 16, 2022

So far so good
November 2, 2022
Previous review

So far so good. Waiting for the product.

Date of experience: November 2, 2022
Arizona
2 reviews
0 helpful votes
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The reason I needed to make an additional order is because my last order of color (Willow Green) had only 9 ounces of paint by weight, and not the advertised 12 oz. I determined this by the measured weight of the cans when they arrived, in which the primer can and clear finish can weighed 16oz each (including the can weight) but the color weighed only 13oz.

Date of experience: November 16, 2022
California
1 review
0 helpful votes
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Detailed information about paint codes were very helpful... thank you very much

Date of experience: November 15, 2022
California
1 review
0 helpful votes
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Received
November 15, 2022

Not had a chance to try it yet. Will try and then provide feedback.

Date of experience: November 15, 2022
New York
1 review
0 helpful votes
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Made my day!
November 15, 2022

The color i needed was not listed. I inquired and received a very timely response with the color added to the site, Ordered it and received it quite quickly. Color was perfect match.

Date of experience: November 15, 2022
Arizona
1 review
0 helpful votes
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Adventurer touch up
November 15, 2022

The only problem I had was there isn't a phone contact. The color chart was not even close so I took a chance that the paint code was right. Luckily the number was right and the paint matched.

Date of experience: November 15, 2022
Texas
1 review
0 helpful votes
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Fast delivery! Easy to order!
November 15, 2022

Functional Web Site! I'll see how fast it gets here.

Date of experience: November 15, 2022
Georgia
1 review
0 helpful votes
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Great product and exactly matched
November 15, 2022

Easy to deal with, they were quick to deliver and fast. The paint colour matched perfectly

Date of experience: November 15, 2022
Virginia
1 review
0 helpful votes
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Paint that works
November 14, 2022

I own a 1983 Porsche 911SC. While I certainly understand that trying to match the paint perfectly is highly improbable, I've ordered everything from Paint Pens to bottles of the paint color and frankly, the match is pretty darn good. At some point, the car will receive a complete redress but for now, this helps.

Date of experience: November 14, 2022
Pennsylvania
2 reviews
0 helpful votes
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Easy to purchase
November 14, 2022

The online search was great, and the purchase was easy. Quick shipping. The only suggestion would be to add another can of paint to the kit, if there are two cans of clear add two cans of paint. Color matched although the metal flake was missing, it was just the color. As is, it suited the intended purpose.

Date of experience: November 14, 2022
Pennsylvania
1 review
0 helpful votes
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Great
November 13, 2022

Great. Thank you. May need to order spray paint as paint ordered will not give a smooth paint job for my vehicle.

Date of experience: November 12, 2022