Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to deal with, they were quick to deliver and fast. The paint colour matched perfectly
I own a 1983 Porsche 911SC. While I certainly understand that trying to match the paint perfectly is highly improbable, I've ordered everything from Paint Pens to bottles of the paint color and frankly, the match is pretty darn good. At some point, the car will receive a complete redress but for now, this helps.
The online search was great, and the purchase was easy. Quick shipping. The only suggestion would be to add another can of paint to the kit, if there are two cans of clear add two cans of paint. Color matched although the metal flake was missing, it was just the color. As is, it suited the intended purpose.
Great. Thank you. May need to order spray paint as paint ordered will not give a smooth paint job for my vehicle.
Great work, yet again! You guys get it right every time for me.
You guys are the best! I wanted to touch-up my work beater van so it looked a bit less of a beater... your paint matched exactly and made it look nearly respectable... I'm impressed.
Great work, guys! The color and pearlizing in the touch-up paint I ordered from you were absolutely spot-on... when I went back to clear coat the repaired area, I had to look very closely to see exactly where I had sprayed your paint, compared to the original finish! Couldn't be happier with your product. I will definitely be ordering again in the future.
Got the delivery fast didn't need to wait long time for my ship. Help to make sure I'm getting the right color for my car. Perfect match
Been trying to buy these for over a week. Most sites too complex to order.
This is the third time I've bought paint products from Automotive Touchup. I'm always pleased with the results.
The color is an exact match for my 1969 british car. Both spray and touch up bottles. Awesome
Unfortunately the product ordered did not flow on well and left rivlets that kept the surface from being smooth.
They kept me informed of order receipt, shipment, tracking and delivery.
I RECEIVED PRODUCT WITH NO ISSUES. I AM HAPPY WITH ALL THE INFORMATION REGARDING USE OF PRODUCT, HOWEVER, DUE TO ROLLER COASTER WEATHER AND HEAVY WORK LOAD I HAVE NOT USED PRODUCT YET, BUT DO NO EXPECT ANY ISSUES AND KNOW I CAN FOLLOW INSTRUCTIONS PROVIDED
I had a wonderful experience with Paintscratch.com. They offer a big selection of paints (depending on what you're working on) that color match great. If you're a DIY'er or have experience painting then you shouldn't have a problem. They also offer many videos that explain the painting process. Definitely will order from them in the future if I need something
Have attempted to repair my scratches several times using this scratch repair kit. The scratch repair kit is not conducive to repairing vertical and horizontal scratches. The informational video shows repair of a small round scratch. It has been a long and frustrating process and I am not satisfied with the results.
Adding to an order without changing vehicle is a hassle. Deleting my previous order, one item at a time before placing a new order is a hassle. Understanding ALL I order is for the same vehicle-how to make you understand this? (40 minutes later...)Have a nice day anyway! I know I will.
Ordering went fine. I found my color code per your instructions. Time will tell how my total experience pans out...
We haven't used the actual products yet, but the delivery was fast and accurate! So far we have no complaints, and if the products are as good as the service so far, we will recommend it to others.
I used the paint and glossy coat and it works great. Good color match!
Website easy to navigate and fast shipping. One small negative: color was slightly off from factory - PGU Century White for Hyundai Veloster
Answer: Yes, we are a legitimate company. The vast majority of our customers have a great experience shopping with us and using our products. We're not perfect, and thus there are some unhappy customers like Alicia, but we absolutely strive to do a great job and make it right with every issue that arises.
Answer: I would use the paint within six months.

