On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
PaintScratch Reviews Summary
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I haven't had time to do a few test sprays yet. So I'm not sure on a match. We will see when we get around to it.
Fast shipping. Even my car is 20 years old. Colour match was perfect.
Easy to order, quick product delivery and was exactly what we were needing!
I love the fact that you offer spray cans, unlike Nissan with the little bottle with a small brush inside for what, chips?
The site is straightforward and easy to navigate.
Easy website and fast delivery. I really can't say anything else
Paint matches pretty well (1960 Persian Sand Poly) to the factory color and it's easy to apply.
You all made it easy to figure out what I needed. I'm grateful for that and I'm looking forward to doing this repair myself. Saving $600
Thanks
My color paint was easily found on the website and the total cost was a fair price.
My small scratch on my rear bumper from another car in a parking lot will be hopefully cleared up.
This car is 32 years old. Astral Silver Metallic paint is original and kept clean. I am amazed at how close the Paint Scratch spray matched! Near perfect. Sprayed passenger side rear quarter and door. Side by side comparison with front door is almost undetectable. Thanks so much!
Order took way too long to receive. The paint was so thin and watery, it took the whole can to paint 2 tiny pieces to get enough coverage.
Followed the instructions for repairing the dee scratch and it didn't come close to working. The clear coat paint pen tip immediately fell out and didn't work as well. Otherwise the paint color was what I needed
Great thanks and it was very quick to receive. Would certainly recommend them
Easy to use web site and was easy to find what I needed
Waiting for the spring to see how good the match is. Too cold to be painting outside.
Great color and product. Good communication and service. Recommend.
The Ford ME wasn't as bright a blue as my car. The Alpine white was a little too too bright in comparison to my car.
Paint was perfect and used all of it. Need more! Very good experience. Thank you!
Was very happy with the product selection and received my order in a very timely fashion
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members