Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of PaintScratch

PaintScratch

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.


paintscratch.com
Incline Village, Nevada, United States
How would you rate PaintScratch?
grey stargrey stargrey stargrey stargrey star

PaintScratch Reviews Summary

The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.

This summary is generated by AI, based on text from customer reviews

service
460
This company responds to reviews on average within 0 days

Instant Feedback

7,834 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Jerry L.
Unfollow Jerry L.
Share Review
Report Review

Paint shipment
February 3, 2023

Took eight days to arrive from the date you said it was shipped.

Date of experience: February 3, 2023
Florida
1 review
0 helpful votes
Follow Kath T.
Unfollow Kath T.
Share Review
Report Review

Color mismatch
February 3, 2023
Updated review

Did not match, needs to be a little darker. The car was repainted in 2018, thats probably the reason.

Date of experience: February 3, 2023

Perfect match
January 20, 2023
Previous review

Perfect match

Date of experience: January 20, 2023
California
1 review
0 helpful votes
Follow Kyfkyxluf M.
Unfollow Kyfkyxluf M.
Share Review
Report Review

Product review
February 3, 2023

This was a gift to a friend. She has not tried it yet.

Date of experience: February 2, 2023
Nevada
3 reviews
0 helpful votes
Follow Corey P.
Unfollow Corey P.
Share Review
Report Review

2006 Jeep Wrangler/ Dark Khaki
February 3, 2023

Fast and easy! Perfect match! We're in Nevada where the weather and geography take it's toll on a paint job. We used the PaintScratch kit to tidy up a few Knicks and scratches. Thank you! We highly recommended you to our off roading club!

Date of experience: February 2, 2023
Pennsylvania
1 review
0 helpful votes
Follow Jean D.
Unfollow Jean D.
Share Review
Report Review

Perfect Match
February 2, 2023

Only way it could be easier is if they sent a person to do it. LOL

Date of experience: February 2, 2023
California
1 review
0 helpful votes
Follow Charles F.
Unfollow Charles F.
Share Review
Report Review

My 69 K20
February 2, 2023

Your product is fantastic and the color matches perfectly. I was hesitant since my truck is a 1969 can't be more pleased. GREAT JOB!

Date of experience: February 2, 2023
Florida
2 reviews
0 helpful votes
Follow Marilyn J.
Unfollow Marilyn J.
Share Review
Report Review

2nd order
February 1, 2023

The match on my first order for my 66 mustang is perfect. My 2nd order for my 2020 vw GTI is way off.
Go Figure.

Date of experience: February 1, 2023
Iowa
1 review
0 helpful votes
Follow Joan U.
Unfollow Joan U.
Share Review
Report Review

Great experience!
February 1, 2023

The color match for my 1964 Impala, Silver Blue, is spot on. I've used the products available to complete an entire front fender and it turned out great. Good products, easy to order!

Date of experience: February 1, 2023
Pennsylvania
1 review
0 helpful votes
Follow Keith F.
Unfollow Keith F.
Share Review
Report Review

Ok Now
February 1, 2023
Updated review

This seems easy, at least ordering. Didn't receive one item. Sent message.
The missing item was sent to me.

ALL IS NOW GREAT!

Date of experience: January 31, 2023

This seems easy, at least ordering
January 9, 2023
Previous review

This seems easy, at least ordering.

Date of experience: January 9, 2023
Colorado
1 review
0 helpful votes
Follow Loretta Q.
Unfollow Loretta Q.
Share Review
Report Review

Satisfied
February 1, 2023

Do not know if it matched because we sold the car a couple of days after we ordered it but we explained to the buyer that it was not guaranteed to match because it was a color from 1963. I forwarded the paint on to the new owner.

Date of experience: January 31, 2023
Texas
2 reviews
0 helpful votes
Follow Alan Z.
Unfollow Alan Z.
Share Review
Report Review

Exactly What I Needed
January 31, 2023

This is the second time I needed a color match for my '57 Chevy; the first time was a small touch up and this time I needed in spray cans; several months apart. In both cases it was the color I needed and I received my order quickly.

Date of experience: January 31, 2023
Texas
1 review
0 helpful votes
Follow Ed W.
Unfollow Ed W.
Share Review
Report Review

Simple ordering
January 31, 2023

Got the paint and other supplies quickly and already applied on my vehicle. Ordering was made very simple, pick year, make and model and then what color my vehicle was. Simple. Fast. Easy.

Date of experience: January 30, 2023
California
1 review
0 helpful votes
Follow Dimitri D.
Unfollow Dimitri D.
Share Review
Report Review

Paint touch up
January 30, 2023

Excellent product for my 66 Ford Mustang. The color matched and looks great

Date of experience: January 29, 2023
Florida
1 review
0 helpful votes
Follow Greg G.
Unfollow Greg G.
Share Review
Report Review

Fast!
January 29, 2023

Order was prompt and the instructions are outstanding.

Date of experience: January 29, 2023
Kentucky
1 review
0 helpful votes
Follow Richard Y.
Unfollow Richard Y.
Share Review
Report Review

Thanksss...
January 29, 2023

I am grateful for you guys being a bull to send me the touch up paint I needed...thank you,this is my second order I've received,from paint scratch...

Date of experience: January 28, 2023
Virginia
1 review
0 helpful votes
Follow Angela A.
Unfollow Angela A.
Share Review
Report Review

Fixing a scratch
January 28, 2023

We had a couple of scratches on our driver's door we wanted to touch up. We found what we needed quickly. Received our touch up kit quickly and it matches perfectly.

Date of experience: January 28, 2023
California
1 review
0 helpful votes
Follow Randy T.
Unfollow Randy T.
Share Review
Report Review

Perfect match!
January 27, 2023

Have a 56 bel air that was rebuilt in '98. Looked up the paint and when it came it was perfect match! Very excited can't wait to repaint whole car and definitely use these guys for source paint

Date of experience: January 27, 2023
Florida
1 review
0 helpful votes
Follow Yusef O.
Unfollow Yusef O.
Share Review
Report Review

Half product received
February 25, 2023

Ordered 12 oz can received 6oz weighed. Ran out of paint halfway through spraying so I have to order another 2 bottles for small project.

Date of experience: January 25, 2023
Texas
2 reviews
0 helpful votes
Follow Arthur S.
Unfollow Arthur S.
Share Review
Report Review

Good clear ordering website and fast delivery. I have used this company in the past so they are reliable

Date of experience: January 25, 2023
Oregon
1 review
0 helpful votes
Follow Denis K.
Unfollow Denis K.
Share Review
Report Review

I received my order in half the I was told. I have zero complaints

Date of experience: January 25, 2023