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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
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Wanted to paint my bumper because of curb damage. Spray Can Feature seemed to be the answer.
Very efficient and effective product and customer service.
Very easy to complete and fast delivery. Looking forward to using it.
Item arrived very quickly. Very easy to navigate website.
My color doesn't match and it didn't go on smoothly. I didn't contact PaintScratch because I attributed it to user error.
The website had a glitch re payment.
The paint pen for the 2015 Lexus RX350 went dry after one limited use, very disappointing, I had to place another order ($64.93 on 1/18) to secure what will be, hopefully, enough paint to complete the job.
Ordering very easy, straightforward.
Shipped & handled in a timely fashion.
Always love the fast service. I have been a customer for over 9 years and never failed on the fast service.
I ordered the Aerosol and while it was cashed Shadow Chrome, it's actually BMW FERRIC GRAY II. Other than the wrong name the paint code was correct and the paint laid down beautifully from a can.
Fast shipping, good quality matches color perfectly.
I asked for a paint code match and received a prompt match. The ordering process goes smoothly.
I order a blue color. They sent gold. Now they want me to jump hoops to replace it.
Very painless to use the order process. Was delivered super fast.
Very painless to use the order process.
Very easy to order paint and fast shipping. Aerosol sprays very well with great coverage. I will order more paint from you in the future. Thank you.
Just a question; Can you make up a 1954 Cadillac color called "Biscay Green" in an aerosol can too? Thanks again, Jim
Very useful to have everything that I would need to paint my car on my own. Easy to find my car info so I could make sure I had the correct paint product.
Paint pen and clear pen worked well, with a little patience it blended well. Color match was good. Thank You
Answer: Yes, we are a legitimate company. The vast majority of our customers have a great experience shopping with us and using our products. We're not perfect, and thus there are some unhappy customers like Alicia, but we absolutely strive to do a great job and make it right with every issue that arises.
Answer: I would use the paint within six months.

