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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
PaintScratch Reviews Summary
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
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Second order from PS. Great product and paint looks pro.
Paint matched perfectly. Needed it to cover a scratch that I received while in a grocery store parking lot. Sad drivers don't leave notes when they damage a parked car.
Quality product, and quick shipping. I highly recommend.
Easy to find the proper color and to put the order in. Good follow up.
Color was a very good match for a 20 yr old paint job on a 60 year old car.
Easy to use site, haven't done the car yet, but did a sample. Looks great. I'll be repeat customer next time I need touch up products.
Very fine support,perfect product, quick delivery. Our car looks new (2005 Pontiac Bonnie GXP 62K mi.)
The products and instructions for use are providing great paint restoration.
Got what I needed. Haven't used it yet, but it arrived in an acceptable timeframe. All good!
Products were excellent but customer service non existent. Card was charged without email confirmation or tracking(nothing in junk mail folder either) I sent two emails asking what order status was and never heard a reply
Easy to find the right paint. Easy to enter billing and mailing info.
I have used your products before. Great match every time
I have a very rare color. Cosmos Silver. I ordered this before a year ago. Not only is it a close match to the original paint, but very close to the previous cans I ordered.
I thought the process to pick the color was very straightforward and was reassured that I was picking the correct color.
Very reasonable prices, perfect match and quick turnaround. What more could you ask for?
The transaction went well, but the color match is not usable in any form.
The color ordered was cream, by factory correct code, but the color supplied was closer to our white. I also applied the clear which was supposed to possibly darken the color, but the color was enhanced not darkened.
I when I ordered the paint, there were disclaimers as to the color match because of the age of the car, but my car is 100% original
Paint with no fading.
What should I expect and what should I do?
Thank you,
Barry
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members