Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
As a DIYer myself I will never order auto paint from this company again! I wasn't expecting a perfect match, at least a close to its original paint color but the paint color matches I got is way too far! I trusted your online store putting all the car informations up and check with the correct paint code just to get the closest paint color matches I can get but it ended up so freaking disappointment. I should've picked the Dupli-Color brand, at least price is less than 60%. Smh I can't imagine how many more DIYers will be disappointed by this product! Too pricey but not really even close to the paint color matches! It feels like I got scammed! My money, time and effort were just wasted! NEVER AGAIN! Smh!
Received my order fast, color was almost 100% spot on (metallic blue PBX), and instructions were clear on how to test the color in case it didn't match. I was skeptical at first (mostly not understanding paint tbh) as it just looked like a matte dark blue with the base but once I put the clearcoat on my sample the color and metallic popped. The only difference is there seems to be a slight more metallic flake to the OEM pen I have but it's minute
I received all products but still does not match. I followed instructions and sheen looks matte and not gloss.
Previously ordered a scratch repair kit. Color and finish were spot-on. Car is over 30 years old, but scratches seemed to disappear. This kit was for the same car which needed the covers on the retractable headlights repainted. Color was spot-on, and the training videos were most helpful. Finish looked professionally done when complete.
Great job with this order. If colors work out I'll be back for more
Purchased the paint but then got a email that you were going to ship to the address of my credit card not the one I needed it shipped to. That was not going to work for me but I gave all information needed to assure it was me.
I didn't think i could get this color paint anymore, thanks for helping me complete my project, its been such a long journey.
This seems like a very reliable company. I haven't used the Paint Pen yet because it's too cold. Am waiting for warmer temps.
Your message is clear and easy to follow to get the correct color paint
So far very happy. Working on an old 1971 Camaro and got very good paint match
I ORDERED INVOICE ******* SNAPDRAGON BLVC235 AND GOT CAN WITH THAT LABEL ON IT WHEN SPRAYED AFTER LETTING IT DRY ON CAR HOPING IT WOULD CHANGE IT IS OBVIOUS THAT THE COLOR YOU SENT ME IS INCA YELLOW BLVC 207/50/94 I TRIED TO CALL NO ANSWER AND THERE IS NO EMAIL OR HELP SO REORDERED HOPING TO GET CORRECT SNAPDRAGON COLOR. BELIEVE YOU OWE ME FOR CORRECT COLORED CAN AND FOR ALL EXTRA SANDING AND RESPAY BAD EXPERIENCE SO FAR
I felt like the time from order to delivery was a bit excessive. My only complaint. I have not yet had a chance to try the product so I cannot comment on quality or color match.
I've been shopping around for paint that matched my car with no luck either it's been too dark or too light and finally, I came across PaintScratch and got the perfect match. I just ordered another bottle just to have on standby. Not only was the paint a perfect match, I got my order in a matter of days. I've been telling everyone that will listen about where I got my paint for my car from.
I restore and refinish vintage Dealership promo hand out model cars from the 1960's
1961 to 1968 models. They must be refinished in original factory colors to be 100% accurate
The paint match from ( PaintScratch) was a perfect match of 63 Mercury " pink frost "
I was a kustom auto refinisher in the automotive industry for 55+ years and know a dependable jobber when I deal with them
(( and this jobber)) is one I can depend on to get that factory color match!
Great job guys! Very much appreciated and you can look for ( Galaxie Gary) to be a future return customer.
Also very fast service and delivery!
I thank you very much! Galaxie Gary.
3/18/23
Thank You, Color was a perfect match. Highly recommend your company.
Always a great product, shipped on time. Color matched perfectly and was ready to paint. Overall great experience.
Got my touch up and can of spray paint for new 180
Rear door hinges.Stone Gray.Easy online order and shipped very fast.Thank you.
Excellent easy quick. My second time to order first time everything was perfect. Great Job!
PaintScratch has been my number one source for many years and their quick and accurate orders make every job perfect!
I experienced a glitch in the system between my phone and their system with the addresses. A little pleading but it was taken care of. Product is excellent.
Answer: Yes, we are a legitimate company. The vast majority of our customers have a great experience shopping with us and using our products. We're not perfect, and thus there are some unhappy customers like Alicia, but we absolutely strive to do a great job and make it right with every issue that arises.
Answer: I would use the paint within six months.

