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PaintScratch

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.


paintscratch.com
Incline Village, Nevada, United States
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PaintScratch Reviews Summary

The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.

This summary is generated by AI, based on text from customer reviews

service
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7,791 reviews

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Michigan
1 review
0 helpful votes
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Too Early
April 8, 2023

Good so far, but I'll have to wait a week or two for warm enough weather to use the paint

Date of experience: April 8, 2023
Virginia
1 review
0 helpful votes
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Color Doesn't Match
May 8, 2023
Updated review

The choice and process of choosing colors was made easy and I had confidence that I should receive the right paint. But when I applied the paint it looks dull and almost bluish grey compare to the silver color on the car. There is no instruction on how to apply any of the products, I have to YouTube and Google every application of the packaged products. Overall, the car looks better than as it was before.

Date of experience: April 8, 2023

Too easy way to choose paint
March 25, 2023
Previous review

Too easy way to choose paint. Great set up!

Date of experience: March 25, 2023
North Carolina
1 review
0 helpful votes
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Satisfied Customer
April 8, 2023

Website is clear and easy to use. Ordered fulfilled as ordered and well packaged. I did not need a color match and had no good comparison for color accuracy but I liked the color.

Date of experience: April 7, 2023
Tennessee
1 review
0 helpful votes
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Fast and great packaging
April 8, 2023

Easy to use site speedy shipping awesome tracking all around great service

Date of experience: April 7, 2023
Alabama
2 reviews
0 helpful votes
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Paint Scatch Touch Up Paint
April 7, 2023

I am the owner of an old 1997 Ford Ranger XLT. It is two toned white with light prairie tan trim at the bottom. I recently scratched the tan paint. I ordered through Paint Scratch and it was a perfect match. The scratch can hardly be seen.

Date of experience: April 7, 2023
New York
1 review
0 helpful votes
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GOOD
April 5, 2023

Prior customer easy order to find color. Quality product

Date of experience: April 5, 2023
Illinois
2 reviews
0 helpful votes
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Ordered, but haven't used it yet
April 4, 2023

Ordered a 'paint' repair kit. Received it quickly, but still too cold outside this time of year to use the product.

Date of experience: April 4, 2023
Washington
1 review
0 helpful votes
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The color matched perfectly and the shipping was on par. I'll surely buy from them again.

Date of experience: April 4, 2023
Wisconsin
1 review
0 helpful votes
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LUND PRO V Dock rash repair
April 4, 2023
Updated review

Good. I'm a repeat customer so I knew what to expect.

Date of experience: April 4, 2023

Great to have a resource to match paint for my 2016...
September 1, 2022
Previous review

Great to have a resource to match paint for my 2016 Lund Pro V!

Date of experience: September 1, 2022
Michigan
1 review
0 helpful votes
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Fleetwood Motorhome
April 4, 2023

Easy to order, online experience was great. Delivery was fast. As soon as the weather in Michigan is warm enough again we will paint the motor home.

Date of experience: April 4, 2023
Michigan
1 review
0 helpful votes
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Great match
April 4, 2023

Have a 59 chevy black, I have bought from PS abt 2 years ago so went to them again, the match is great also bought the resperator that also is great. Will use them agin.

Date of experience: April 4, 2023
West Virginia
2 reviews
0 helpful votes
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PERFECT MATCH
April 4, 2023

Paint arrived color was exact match. Also ordered the clear coat.

Date of experience: April 4, 2023
New York
1 review
0 helpful votes
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Paint color
April 4, 2023

I order paint for my 69 Chevy Nova the paint was a good match.

Date of experience: April 4, 2023
Massachusetts
1 review
0 helpful votes
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Perfect Match
April 4, 2023

The pen helped eliminate the chips i had on the front of my truck!

Date of experience: April 4, 2023
Kentucky
2 reviews
0 helpful votes
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2005 Acura TL - Anthracite
April 4, 2023

Always provide good service and paint products
Paint match is excellent!

Date of experience: April 4, 2023
California
1 review
0 helpful votes
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Good stuff
April 4, 2023

Looks about 95% like the original paint so I am satisfied

Date of experience: April 3, 2023
Florida
2 reviews
0 helpful votes
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Excellent
April 3, 2023

Ordering was very simple and delivery went quickly. Color matched really good since my car is 8 years old. Looks great and did the job! I used the brush in bottle and followed the instructions.

Date of experience: April 3, 2023
Arizona
1 review
0 helpful votes
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Good product. Matched perfectly.
April 3, 2023

Fairly easy order process and good paint. I'd guess they have any color you'd need.

Date of experience: April 3, 2023
Illinois
1 review
0 helpful votes
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Perfect match
April 3, 2023

Always a great experience quick shipping easy to deal with

Date of experience: April 3, 2023
Illinois
1 review
0 helpful votes
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Paint Matches Very Well
April 3, 2023

I ordered a 1 ounce sample to see how well the paint matched my 1957 Ford Skyliner "Flame Red" paint for touch-up. The match was very good and I plan to order a larger quantity in the single stage option for this 66 year old car.

Date of experience: April 3, 2023