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PaintScratch

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.


paintscratch.com
Incline Village, Nevada, United States
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PaintScratch Reviews Summary

The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.

This summary is generated by AI, based on text from customer reviews

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7,798 reviews

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Kentucky
1 review
0 helpful votes
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60 year old paint match?
April 13, 2023

I was a bit skeptical when I first heard that your company could match the factory paint on my 1963 Chevy II Nova but I thought I would give it a shot. What a surprise! Very very close. Considering who knows how long this car sat out in the sun/weather before I bought it just 4 years ago. Thanks PaintScratch!

Date of experience: April 13, 2023
Texas
1 review
0 helpful votes
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After my unsuccessful search for interior paint for the wife's 2012 Cadillac SRX Luxury, she decided to try doing a Google search and within seconds she was directed to PaintScratch website. Easily found the correct color for her interior by using the vehicle description search on the website. Placed the order (Shale color) with fingers crossed hoping that the color received would be the perfect match. A couple weeks later (2 days ago) we received the spray can and quickly sprayed a quick test onto the middle console and...It's a PERFECT MATCH! Thank you! "Happy wife = Happy Life"

Date of experience: April 13, 2023
Georgia
1 review
0 helpful votes
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Did it
April 13, 2023

Was fine for what I needed. It was the perfect kit for my mirror cap

Date of experience: April 13, 2023
Maine
2 reviews
0 helpful votes
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Fast shipping/As described
April 13, 2023

Very well packaged paint pens. Fast ship. Matched my Kona perfectly. Thank you!

Date of experience: April 13, 2023
North Carolina
1 review
0 helpful votes
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Terrible Customer Service
May 13, 2023

Never received an order confirmation and cancellation of order was difficult and without response. Go elsewhere for your paint repair needs as this vendor is not concerned with customer's needs.

Date of experience: April 13, 2023
Illinois
1 review
0 helpful votes
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Rim paint
April 13, 2023

Pretty easy to order and navigate. Can't wait to use it. It's a little chilly to apply now. Looks like it will work great.

Date of experience: April 13, 2023
Florida
2 reviews
0 helpful votes
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Good shipping
May 13, 2023
Updated review

Easy to find everything. Good shipping...only downside was delivery guy put the box on the side.

Date of experience: April 12, 2023

Easy to find everything
March 30, 2023
Previous review

Easy to find everything.

Date of experience: March 29, 2023
Florida
1 review
0 helpful votes
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The paint looks great so far will update once used. The tops of the can have paint on them and one of the two nozzles I ordered was broken. Will contact customer service to see how to resolve

Date of experience: April 12, 2023
Washington
1 review
0 helpful votes
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Received not tested
May 12, 2023

Due to weather and other thing keeping me from painting I have not tested base color yet. But packed well

Date of experience: April 12, 2023
Connecticut
2 reviews
0 helpful votes
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Overall
April 11, 2023

I like the product. A little pricey with shipping. And a little too long to ship. Looking for a paid

Date of experience: April 11, 2023
Tennessee
2 reviews
0 helpful votes
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Paint order
April 11, 2023

Fast and easy. Packing was great and so was product.

Date of experience: April 11, 2023
California
1 review
0 helpful votes
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Don't care
May 11, 2023

Don't guarantee product. Paint didn't match and it's a hassle to get it right. Waste of money

Date of experience: April 11, 2023
Iowa
1 review
0 helpful votes
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Back Bumper Repair
April 11, 2023

The web site was easy to navigate. I found the paint kit I needed and it arrived with my custom paint color within a week. I did have my paint code and it matched perfectly.

Date of experience: April 11, 2023
New York
1 review
0 helpful votes
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Goldie
April 11, 2023

The instructions and videos give me comfort in knowing that I can complete the job.

Date of experience: April 10, 2023
Ohio
1 review
0 helpful votes
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Excellent
April 11, 2023

Fast shipping, color was a near perfect match. Definitely would buy from them again.

Date of experience: April 10, 2023
Washington
2 reviews
0 helpful votes
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We were getting our 1991 Spider ready for our retail lot display and it had a few little scratches and door dings, paint chips here and there so we bought the brush on bottle along with a clearcoat marker. They really did a nice job on our vehicle!

Date of experience: April 10, 2023
North Carolina
1 review
0 helpful votes
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Exactly what I wanted
April 10, 2023

Everything went smooth and the order was received as expected.

Date of experience: April 10, 2023
Arkansas
1 review
0 helpful votes
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Great Product
April 10, 2023

Easy paint code identification. Easy ordering process. Paint was a great match.

Date of experience: April 10, 2023
Illinois
1 review
0 helpful votes
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Worked great
April 9, 2023

Color was good and dispensing pen worked great. Thank you

Date of experience: April 9, 2023
California
1 review
0 helpful votes
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Perfect match
April 9, 2023

The spray cans are way better than the small bottles with brushes. Easy to use and cheaper than getting a professional to do it!

Date of experience: April 8, 2023