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PaintScratch

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.


paintscratch.com
Incline Village, Nevada, United States
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PaintScratch Reviews Summary

The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.

This summary is generated by AI, based on text from customer reviews

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7,811 reviews

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Wisconsin
2 reviews
0 helpful votes
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Touch up order
June 20, 2023

Easy to order! Shipping was very prompt as well, the paint matched.

Date of experience: June 20, 2023
Texas
1 review
0 helpful votes
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Great Color Match
June 20, 2023

Our '66 Mustang still has the original burgundy (Color Code X) paint, so it's 57 years old, but is very good overall condition, yet had a few old door dings and other small chips. At first I was skeptical, because red tones are quite difficult to match. This touch-up paint was a perfect match. I first used some painter's tape around the chips. Then I used a small abrasive auto paint tool to prep the chipped areas. I followed that with 5 light coats of paint, allowing at least 1 hour between coats. Then I followed that with 3 applications of clearcoat. The chipped areas are now only visible if you get very close, but standing 8 ft away, you can barely distinguish the repairs. I am very happy with the results.

Date of experience: June 20, 2023
Minnesota
1 review
0 helpful votes
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Worked great
June 20, 2023

It took about 2 weeks to get it which I figured it would so not surprised. The color was a perfect match. I just wish the touch up paint was in a bottle with a brush like a finger nail bottle it would be easier to apply and you wouldn't have to worry about it spilling other then that it was perfect.

Date of experience: June 19, 2023
Florida
1 review
0 helpful votes
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Well please
June 20, 2023

No words to say but very very very please color is right on spot. Thank you.

Date of experience: June 19, 2023
Wisconsin
1 review
0 helpful votes
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Great service
June 19, 2023

Repeat customer! Happy with prompt service.wish they would include free shipping with order

Date of experience: June 19, 2023
Texas
1 review
0 helpful votes
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Touch. Up
June 19, 2023

Found easy on my phone easy order matches great I love it

Date of experience: June 19, 2023
Ohio
1 review
0 helpful votes
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CORVETTE INTERIOR PAINT ( SHALE)
June 19, 2023

I'am very pleased with the buying experience. The price was very reasonable, the bottle of paint was packaged extremely well and was not damaged when I received it. I will visit the web site again when I need touch up paint again.

Date of experience: June 19, 2023
California
1 review
0 helpful votes
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Needs met for the right touchup paint
June 19, 2023
Updated review

So far so good. Had the color I need which dealerships do not have. First paint pen was defective but was quickly replaced

Date of experience: June 19, 2023

So far so good
June 5, 2023
Previous review

So far so good. Had the color I need which dealerships do not have

Date of experience: June 5, 2023
Illinois
1 review
0 helpful votes
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Great products
June 19, 2023

The product is as described. The order came quickly.

Date of experience: June 19, 2023
Georgia
1 review
0 helpful votes
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Well Done
June 18, 2023

Quick, easy and one time. Easy to use website. Great recommendations

Date of experience: June 18, 2023
Pennsylvania
1 review
0 helpful votes
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Product and service satisfactory
June 18, 2023

Pleasantly surprised at speedy response to my question about an unlisted paint code and a subsequent solution.

Date of experience: June 17, 2023
North Carolina
1 review
0 helpful votes
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Junk
July 18, 2023

The paint pens just don't work. And the color was not a match. At all.

Date of experience: June 17, 2023
Tennessee
1 review
0 helpful votes
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We received exactly what we ordered in a timely manner. Thank you!

Date of experience: June 17, 2023
Florida
1 review
0 helpful votes
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Very happy
June 16, 2023
Updated review

Very happy, It is all that it should be, very fair deal. Thank you, would love to meet you. A honest person

Date of experience: June 16, 2023

Fine so far
June 2, 2023
Previous review

Fine so far

Date of experience: June 2, 2023
California
1 review
0 helpful votes
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Perfect match!
June 16, 2023

I scraped my classic 1957 Pontiac Bonneville. I knew that it had been repainted by a prior owner but guessed (hoped) that they used the original paint color ("Safari White") so that's what I ordered from you. It was a perfect match! Thanks a lot.

Date of experience: June 16, 2023
Washington
1 review
0 helpful votes
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Perfect paint match
June 16, 2023

Came in quicker than i expected and paint was on point with my mustang.

Date of experience: June 15, 2023
Washington
1 review
0 helpful votes
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Close enough
June 15, 2023

Tryin to color match a vehicle that's 21 years old is difficult buy the paint code was correct and I'm sure that the rest of the car at some point looked as good as the new fender I jus painted and put on the car lol

Date of experience: June 15, 2023
Arizona
1 review
0 helpful votes
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Perfect match, great service
June 15, 2023

Order shipped promptly and was packed well. Paint turned out to be a perfect match.

Date of experience: June 15, 2023
Colorado
1 review
0 helpful votes
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Perfect Match
June 15, 2023

The fender flairs on my 2017 Toyota Tacoma were chipped. After a light sanding and masking I sprayed 4 light coats of paint and 4 coats of clear. The paint matched perfectly. I've used PaintScratch before on my Mercedes 500 SL and was very pleased with the results. Great product, excellent service.

Date of experience: June 15, 2023
Texas
1 review
0 helpful votes
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The part of the car for which we needed the paint was the bumper which is plastic. The paint does not work so well on that as it does on metal. The mid coat rubbed the base coat off even though it had dried for 2 days.

Date of experience: June 15, 2023