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PaintScratch

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.


paintscratch.com
Incline Village, Nevada, United States
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PaintScratch Reviews Summary

The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.

This summary is generated by AI, based on text from customer reviews

service
459
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7,805 reviews

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New York
1 review
0 helpful votes
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Good
June 14, 2023

The company matched the color perfectly and they many different for customers.

Date of experience: June 14, 2023
Pennsylvania
1 review
0 helpful votes
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Great Color Match
June 14, 2023

Easy to deal with. Color match exactly. All products were first class! Thanks you.

Date of experience: June 14, 2023
New York
1 review
0 helpful votes
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Paint for car.
June 14, 2023

Excellent. Color matches perfectly. Directions on paint can and Clearcoat were very clear. No need to have an expert do the job;I was able to do it myself.

Date of experience: June 14, 2023
Pennsylvania
2 reviews
0 helpful votes
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Great match
June 13, 2023

Ordering was easy, product was delivered when expected.

Date of experience: June 13, 2023
Georgia
1 review
0 helpful votes
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Perfect match
June 13, 2023

Took a while to get it, but the paint was a perfect match. Thank you.

Date of experience: June 13, 2023
Delaware
1 review
0 helpful votes
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Bronco Buddy
June 13, 2023

Everything worked out well,directions were easy to follow.I would use and recommend you to others

Date of experience: June 13, 2023
North Carolina
1 review
0 helpful votes
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It was easy to order and I would only complain how long it took to get product...

Date of experience: June 13, 2023

Easy to order from now looking forward to seeing the...
May 29, 2023
Previous review

Easy to order from now looking forward to seeing the match

Date of experience: May 29, 2023
Illinois
1 review
0 helpful votes
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Truck repair
June 12, 2023

Easy to find correct color with the paint code. Have a large area to fix and repair. Wish they offered a pint-sized for slightly smaller jobs.

Date of experience: June 12, 2023
Virginia
1 review
0 helpful votes
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Very helpful service
June 12, 2023

Ordering- Simple
Shipping- On time
Color match- It turned out darker than the original color on the front bumper. Its very close but a tad shade darker.

Date of experience: June 12, 2023
Colorado
1 review
0 helpful votes
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Past user and great site...easy to use. Does a great job of fixing problem areas.

Date of experience: June 11, 2023
Delaware
2 reviews
0 helpful votes
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Customer service
June 11, 2023

Placed my order. Then next day did a trade-in of the car for which paint was ordered, thus no longer needed my order. Found it difficult to contact Paintscratch. Between emails and phone messages was successful in giving a 100% refund. Would use them again in the future.

Date of experience: June 11, 2023
California
1 review
0 helpful votes
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Color matching
July 11, 2023

The paint color was darker than what it claimed to be matching even though the color chosen was correct.

Date of experience: June 11, 2023
Idaho
1 review
0 helpful votes
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Winnebago paint touch up
June 11, 2023
Updated review

My last order match perfectly. Very happy. My RV looks like new.

Date of experience: June 10, 2023

I just ordered
April 29, 2023
Previous review

I just ordered. Will know more when received.

Date of experience: April 29, 2023
Texas
1 review
0 helpful votes
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Great experience
June 11, 2023

Good and experience is great. The product is worthy.

Date of experience: June 10, 2023
Texas
1 review
0 helpful votes
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Great products. Love the ease of navigating the site and finding what I need.

Date of experience: June 10, 2023
Montana
1 review
0 helpful votes
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The order was easy to place, precise with model number, etc and it matched the color well. Very happy with this order.

Date of experience: June 10, 2023
Pennsylvania
1 review
0 helpful votes
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Ordering was very easy, live in PA. Was well worth the wait to receive.

Date of experience: June 10, 2023
Georgia
3 reviews
0 helpful votes
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Made ordering easy and left me with the impression that the company is very knowledgeable and I am confident my order will be correct. Thank you.

Date of experience: June 10, 2023
Tennessee
1 review
0 helpful votes
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I received all items that I ordered in good condition. I will not get to apply it until July, so I can't comment on color or how it came out.

Date of experience: June 10, 2023
Michigan
2 reviews
0 helpful votes
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Came to late
July 10, 2023

I sold the car before I had a chance to use the paint. Came to late!

Date of experience: June 10, 2023